As first time parents and visiting other shops, we found Millie & Ralph to be very informative with the employees having large knowledge on all the items in store. The staff where not persuasive to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Millie and Ralph where the clothes I chose for my grandson to bring home his beautiful young daughter. I chose the pink knitted set of tiny pants, jacket, booties and hat complete with the most gorgeo... See more
The outfit I purchased for my daughter and gorgeous Grandson Theo arrived and it's absolutely beautiful...unfortunately as he's so tiny it drowned him but he still looked extremely cute all the same.... See more
Amazing find! First time using this company and found the website very easy to navigate. The baby clothes I bought were not only gorgeous, but were great quality too. The order arrived super fast and... See more
Company details
Written by the company
Welcome to Millie & Ralph. We are a leading online retailer of spanish, traditional, contemporary and knitted baby wear.
Contact info
Units 2a/3 Elsham Park, Tattershall Way, Fairfield Ind Est, LN11 0UZ, Louth, United Kingdom
- customerservices@millieandralph.co.uk
- millieandralph.co.uk
4.8
Excellent
11K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Happy e baby cloths are absolutely gorgeous…
The baby clothes are absolutely gorgeous they arrived by the dates given and they fit beautifully,,,so happy with the service you provided so thank you and i will be shopping with you again and also will be recommending you to all my friends 💖
March 30, 2026
Really helpful staff
Really helpful staff, spoke through each pushchair and car seats we asked about and gave demonstrations of how to use them. Spent time with us but also allowed us to have time on our own to try. Really lovely and welcoming store! Will definitely be back! We’re very happy with our purchase!
April 4, 2026
Unprompted review
Excellent service and beautiful…
Excellent service and beautiful clothing highly recommend
March 11, 2026
Fantastic.
March 6, 2026
Missing items, no customer service
I’m really disappointed with the service I’ve received from Millie & Ralph.
I ordered four items in February, but not all of them were delivered. I raised an enquiry through their online customer support, but never received any response. I then went out of my way to find a telephone number (which wasn’t even for customer service) and spoke to a member of staff who assured me my query would be passed on — unfortunately, that never happened either.
It’s now been months and the issue is still unresolved. The lack of communication and follow-up has been extremely frustrating.
I would not recommend based on this experience.
Order number: MR1264116
February 28, 2026
Unprompted review
Reply from Millie & Ralph
Hi Orlagh
Thank you for taking the time to leave a review and i'm sorry to ready your comments regarding your experience. I can see that we responded to your initial enquiry by email with the below response at 11.58am on the 1st March but have received no response to our email:
Hi Orlagh
Thank you for your email and order and I'm sorry to hear that you have an issue with your order. I have looked into this and all items are showing as dispatched and the size and weight of the shipment also confirms that all items were shipped in the parcel. Could you please send over a photo of the paperwork from your parcel so I can look into this further?
Kind regards
Ben
Millie & Ralph
Bought the cardigans
Bought the cardigans. Exactly as image. Good value. Had names put on the back. Perfect. If anything. A little small so bought 0- 3 months instead of first size as I had seen this comment in previous reviews. Babies not arrived yet.
March 6, 2026
Beautiful quality clothing
Beautiful quality as shown quick delivery will definitely order again
March 26, 2026
Great quality baby clothes
Beautiful knitted baby clothes. Great quality and wash well too.
March 3, 2026
Excellent service and good value for…
Excellent service and good value for the product
March 26, 2026
Unprompted review
Once again another beautiful hat and…
Once again another beautiful hat and sleep suit for my first grandchild due on October.
March 23, 2026
Arrived so quickly was packaged…
Arrived so quickly was packaged beautifully and the outfit was gorgeous my daughter loved it x
Would definitely order again from you .
March 23, 2026
We are first time parents to be and…
We are first time parents to be and went to Millie & Ralph to look at prams initially, seeing they stocked the brands we’d liked online. As soon as we walked in store the staff were friendly & welcoming.
The product offering is amazing - not just pushchairs but furniture, clothes, toys, decor.
You’re encouraged to have a test drive with the prams and Sophie was on hand to show us how these folded down and provide more information, which was so useful and taught me stuff as a first time mum with no experience!! She left us to browse and discuss between ourselves but was always on hand for any questions I had and went above and beyond to answer.
We ordered our pram yesterday and Sophie’s customer service was amazing. We will definitely be back to get more bits for baby!
Thanks so much for making this a lovely experience! ❤️
March 29, 2026
Unprompted review
Fantastic Store Experience!
We came to store today and ordered our full travel system bundle. It was fantastic! So much choice, so much room to try out all pushchairs / car seats to find the right one for us.
Sophie greeted us, but we were free to look around at our leisure, and didn’t feel pressured by any of the girls!
When we needed advice on the folding, car seat adapters etc. Sophie was happy to help and showed us everything about our chosen system.
Overall a lovely experience and so happy with our purchase ☺️🌸
March 28, 2026
Unprompted review
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