Minga London Reviews 1,873

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, most reviewers were somewhat happy with their experience overall. Many customers are consistently pleased with the quality of the clothing, often describing items as well-made, durable, and comfortable. Reviewers frequently highlight the fast delivery, with many receiving their orders quickly, sometimes within just a few days. The designs are also a significant draw, with people appreciating the unique aesthetic and trendy styles. However, some people were dissatisfied with customer service, reporting issues with unresponsiveness and a lack of support for problems like returns or missing items. There are also mixed opinions regarding product quality and sizing, with some items arriving damaged or not fitting as expected despite following sizing guides. Delivery experiences are also varied, with some customers encountering delays or problems with customs.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with items like shorts,... See more

Quality

Customers consistently note positive experiences with quality, praising items like necklaces for being... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast shipping times,... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding the experience... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The brand that boosts my confidence

I discovered Minga recently; I saw a 'how much is your outfit' video, and the girl in it said that the top that she was wearing (which I loved) was from this brand. Not long after I placed my first order, and loved everything in it! The shipping was unbelievably quick, the products are made very well and look amazing! A hoodie that I got has become my absolute favorite and adds +100 points to my confidence. Already placed a 2nd order, can't wait for it to arrive. Go make yours right now, you will not regret it, I promise!! ♡

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Order went soooo smooth

Order went soooo smooth, sent really fast and arrived on time.
The quality of the products I ordered is very high and I feel so satisfied with my purchase. I’m planning to do another haul, the 4 products I just got were * chef’s kiss*

February 20, 2026
Unprompted review
Rated 4 out of 5 stars

great

really love their clothes, except for the fact that the sizing is sometimes very weird. Shirts tend to be really small so you have to size up and oversized stuff is extremely big so you have to size down. I also feel like with every new collection the pieces are fundamentally the same, just with a new design printed. Other than that, quality wise it’s a 10/10.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing Negative to Report

I've bought from Minga a couple of times, the sizing has always been perfectly fine for me and delivery has normally come within 4-5 working days of having ordered it. The clothes I have bought have also stood up under wear and tear as I've been wearing them frequently, I find them very comfortable. My only criticism is that I would enjoy some trousers that aren't trip pants but still rise higher than the hip bones.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous! From on line to delivering I found my experience faultless .stunning hoodie arrived , im in love , amazing quality style and value im just waiting to decide on my next purchase thank you ! 🖤

February 10, 2026
Unprompted review
Rated 4 out of 5 stars

Best alternative shop ! ^^

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials always has me in awe!

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing clothing but inconsistent sizing

Overall, I really love this store! I’ve ordered several pieces and am really happy with them. However, their sizing is quite inconsistent.
Their tops are very small. I’m a size 6/8 but a small top is tight on me as I have a more prominent chest than the average 6/8. A size medium to large is a comfier fit.
However when it comes to their bottoms, it’s a mixed bag. Their tracksuit bottoms I’d say are true to size but their shorts and jeans are HUGE. I ordered a pair of shorts in a size 28’’ As I wanted them to sit on my hips. Upon receiving them and trying them on, they just fell to the floor. I measured the waistline and it was 34 inches, not 28. So they had misrepresented the sizing on their site.
I think 4 stars is fair because the shorts were the only item I had an issue with.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have bought from MINGA London a few…

I have bought from MINGA London a few times now and what can I say! Delivery is externally fast, when I saw fast I mean fast lol - order received within 1-2 days. Quality is amazing and the styles are definitely up my ally. Also just want to say how amazing Barbara is ;) very quick responses and helps you with any issues you have with your orders

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend :)

Super fast shipping and very good material! Very nice length (not too Long or to Short) could wear the Jeans all day every day! Sweatpants also super comfy and nice well made Print! Plus Point for the Stickers with extraordinary Designs! 100% recommend :)

February 10, 2026
Unprompted review
Rated 3 out of 5 stars

No response from customer service at…

No response from customer service at all. Emailed using the "contact us" page on 30/01/26.

I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need to contact them.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Such good clothes!!

Ordered from this company multiple times and all orders have been gorg!!

Super fast shipping and all items fit great, utterly obsessed 🫶

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

----

So far, had no troubles with my orders. And the quality of most items seems pretty good and well stylish.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

I loved everything about my order and found my style

I loved everything about my order and got a second one. My first purchase were 3 t-shirts, they were perfect since they were true to size and premium cotton quality. With my second order arrived my new favourite pair of jeans with a belt integrated, also true to size and top quality. The shipping was really fast and easy to track. Thank you Minga, i finally found my style with your clothes, i can finally express myself fully 💋

January 28, 2026
Unprompted review

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