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Minga London Reviews 1,873

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TrustScore 3.5 out of 5

3.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 359 reviews, most reviewers were somewhat happy with their experience overall. Many customers are consistently pleased with the quality of the clothing, often describing items as well-made, durable, and comfortable. Reviewers frequently highlight the fast delivery, with many receiving their orders quickly, sometimes within just a few days. The designs are also a significant draw, with people appreciating the unique aesthetic and trendy styles. However, some people were dissatisfied with customer service, reporting issues with unresponsiveness and a lack of support for problems like returns or missing items. There are also mixed opinions regarding product quality and sizing, with some items arriving damaged or not fitting as expected despite following sizing guides. Delivery experiences are also varied, with some customers encountering delays or problems with customs.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with items like shorts,... See more

Quality

Customers consistently note positive experiences with quality, praising items like necklaces for being... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast shipping times,... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding the experience... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.

Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love it

So goood - the quality of the clothes is always amazing - they last forever!!! And shipping is efficient

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

we all 🖤 minga london

i absolutely LOVE the clothes’s quality and design. this company is just so perfect because it has literally everything i’ve been looking for.
also a big thank you to the designers & models of this company for making everything so good

February 3, 2026
Unprompted review
Rated 3 out of 5 stars

3-4 stars

The quality clothes made out of cotton and the denim are good quality. If you're picky with the material your clothes are made of then make sure you check the individual pieces. The orders were always shipped quite fast. I had one instance were a bag i bought immediately fell apart. But besides that, I was satisfied with the clothes I purchased

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great so far

Have been shopping from them for a few months now and things have been doing well, hope it stays that way. The clothes and accessories look great and there's often on going events and discounts, pretty good!

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Their sizing is great for a petite…

Their sizing is great for a petite girly, though the pants are always quite long. Their shipping and tracking has also never failed me. As for quality, I find their clothes to be very comfortable and they hold up well in the wash.

February 23, 2026
Unprompted review
Rated 2 out of 5 stars

Love the clothes, BUT

Love the clothes, but one of the jeans was losing studs from simply just looking at it. Left a contact request on the website, but never heard back.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a positive experience

I had a positive experience. My package arrived to Poland in only 6 days and the pants I ordered look exactly like on picture. Actually they look even better on me. I will order again for sure cause these stuff are cool asf.

February 10, 2026
Unprompted review

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