Second time we get this service. We were very happy, better value for money than ordering last minute and you have peace of mind that someone will be there for you! And now I know we can trust the co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Minicabride are an excellent taxi service. I have used them time and again for airport trips and i have always felt like giving a five star review for the driver and communication received. Always rel... See more
We were travelling to London and there was a Tube strike on so we decided to book a taxi, which we dont usually do. There was good communication with the company via email and text. The drivers arrive... See more
Company replied
Thank you for amazing service. Ali was on time and exactly where we expected. He contacted us in advance of his arrival to confirm and kept in touch throughout the process. I'd highly recommend the... See more
Company replied
Company details
- Taxi Service
- Airport Shuttle Service
- Minibus Taxi Service
- Sightseeing Tour Agency
- Tour Operator
- Transportation Service
Written by the company
MiniCabRide is a unique ground transport solution in London and the United Kingdom for Airport-Seaport-Station and long-distance transfer. MiniCabRide customers can book by call, email, web, or app and travel in style. We have various vehicles in our fleet to cater to all types of journeys from a standard sedan to MPVs, executives, and Minibuses to transport passengers and luggage. MinicabRide has pledged for Emission 0 vehicles until 2025 to reduce carbon emissions. Benefits of booking with MinicabRide 1- Flight Monitoring Facility 2- Fix Price 3-Reliable and efficient 4-Affordable 5-Available on Call-Web-App 6-Covering Whole United Kingdom and all London airports and seaports.
Contact info
Unit 5, 1000 North Circular Road, Staples Corner, NW2 7JP, London, United Kingdom
- 02070050090
- info@minicabride.com
- minicabride.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service! Will book again.
This is the first time we used Mini Cab Ride. They picked us up from our cruise in Southampton and took us to London Heathrow. They were early for pick up. The driver was excellent and friendly. The car was comfortable.
We will definitely book them again!
March 22, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Better than we expected and very efficient booking and service
I was really pleased to be able to book via WhatsApp whilst I was abroad on holiday. The person with whom I was chatting was excellent and took all the details. We had been rerouted to avoid Dubai problems and were coming in to a different airport than expected.
When we arrived at Heathrow, our driver was waiting even though our flight was 40 minutes early. He helped with our luggage and took us to his luxury E Class Mercedes. We were exhausted from over 30 hours’ travel and slept most of the way to Stansted.
Our driver was excellent and had offered to take us right to our car in the Long Stay car park, so talked to the car park attendant to get us through the barrier, followed our directions to find our car, and put our luggage in the boot. Wonderful service. Would use them again.
March 19, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer
Thank you so much for your wonderful and detailed feedback.
We’re delighted to hear that you found our WhatsApp booking service convenient while you were abroad, and that our team was able to handle your last-minute changes smoothly. We always aim to make the process as easy and stress-free as possible, especially when travel plans don’t go as expected.
It’s great to know that your driver was there early, assisted with your luggage, and provided a comfortable journey after such a long trip. Going the extra mile to ensure you were dropped right at your car and helping with the parking arrangements is exactly the level of service we strive to deliver.
Your kind words truly mean a lot to us, and we’re very pleased we could make your journey comfortable and hassle-free. We look forward to serving you again in the future.
Kind Regards
Customer Care MiniCabRide
Amazing customer service and quick to…
Amazing customer service and quick to book via the chat service. Have been using for a few years now. Takes the hassle out of travelling with a large family. Always on time and drivers are very polite. Can pay online or cash to the driver, even for return journeys.
March 21, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer
Thank you for your continued trust and kind feedback.
We’re delighted to hear that you’ve been using our service for several years and that our chat booking system has made the process quick and convenient for you. It’s especially great to know that we’ve been able to make travelling with a large family easier and more stress-free.
Punctuality and polite, professional drivers are key priorities for us, so we truly appreciate your recognition. We’re also glad that our flexible payment options add to your overall experience.
We look forward to continuing to serve you and your family on many more journeys ahead.
Kind Regards
Customer Care MiniCabRide
Very good service
Very good service, they let us know they were going to be 5 minutes late & took us to Euston Station for our train.
March 19, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
All was completed just as promised
March 17, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Great service
Great service really friendly and the driver is as excellent and on time as well. Could not have asked for a better service. Highly recommend to other potential users.
March 16, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
On the Dot
Response to query was good. The driver, Giuliano was helpful and knowledgeable. We had a good time chatting about driverless cars
March 13, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Biggest scam company
Biggest scam company, they tell you can book a cash booking for airport runs then when they are meant to arrive they don't show up and ask you to transfer money so they can secure your cab - used Bolt instead and was much cheaper and more efficient.
March 5, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer
Thank you for bringing this to our attention.
We are very sorry to hear about your experience and the impression it has left. However, after carefully checking our system, we have been unable to locate any booking under the details provided in your review. We take such claims extremely seriously, as we do not operate in the manner described and would never leave a confirmed booking unattended.
It’s possible there may have been some misunderstanding or that the booking was made through a different provider. We kindly ask you to contact us directly at info@minicabride.com. With your booking details (name, date, and journey information), we can investigate this matter further and assist you accordingly.
We are committed to providing reliable and professional service, and we would appreciate the opportunity to look into this for you.
Regards
Customer Care MiniCabRide
Would be happy to recommend
Easy to order and pay or taxi in advance on the app. Good communication via email from MiniCabRide. Our driver Irfan was polite and friendly and picked us up at exactly the time taxi was booked for. Not the cheapest way to travel from Covent Garden to Gatwick airport but because we had such an early start it was perfect for us.
March 15, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Our driver was waiting for us and was very helpful
Our driver was waiting for us
March 13, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Your driver was argumentative and found…
Your driver was argumentative and found to be disrespectful towards me. I was tell him that I was receiving text messages that gave me a set of directions which I was following. He didn't want to hear that.
March 12, 2026
Unprompted review
Reply from MiniCabRide
Hi Stephanie,
Thank you for bringing this to our attention.
We have looked into the matter with the driver, and he has advised that he remained respectful and was waiting inside the arrivals area for your pickup. However, we understand that your experience did not reflect this, and we take your feedback very seriously.
Please accept our sincere apologies for any frustration or discomfort caused. We will ensure that all drivers are reminded to avoid any form of argument and to maintain a professional and courteous approach at all times.
Thank you for your feedback, and we appreciate your understanding.
Recommend Mini Cab Ride!
The representative from Mini Cab Ride responded to my query very quickly and professionally, providing succinct information making it easy to secure transportation for my group of six from Heathrow airport to our accommodation in London.
March 12, 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Excellent service
Excellent service, friendly staff and drivers, perfect timing, easy to work with. I highly recommend.
March 12, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Very good driver
My driver was early, got to the airport on time and was very easy to converse with.
March 4, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Good driver, car and ride
Good driver, with a lovely, clean Tesla. Smooth ride and great back up service
March 2, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reliable and quick
The driver was early and got us to the station safely. However, it sounds like something happened with scheduling, where he didn't know he was to pick us up so early until 4 AM that morning. He called the dispatcher and had the conversation with us in the car. I think maybe he should have waited until after we had left, but it sounds like he was put in a bad position.
February 26, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer
Thank you for your feedback. We’re glad to hear that your driver arrived early and ensured you reached the station safely. We apologize for any confusion you experienced regarding the scheduling. Occasionally, last-minute updates can occur in our dispatch system, and our driver contacted the dispatcher to quickly confirm the details so your journey could continue smoothly. We appreciate your understanding and will review this internally to ensure an even more seamless experience in the future.
We hope to serve you again soon.
Warm regards,
Customer Care MiniCabRide
Thanks for the wonderful service you…
Thanks for the wonderful service you provided. I will stay connected for future bookings when I travel abroad .
Thank the driver for his patience for waiting it was appreciated 👏. Thanks for care you all gave warmly after the long journey,it is nice to be received warmly. Lots of love and light to you all. Both dates 16th February 2026 and return 2nd march 2026.
February 16, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Very good driver
Very good driver . Timing perfect.great service recommend for everyone airport transfer
February 28, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
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