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Minifigs.me Reviews 5,025

•
TrustScore 4.5 out of 5

4.7

Toy Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are just as described and arrive in excellent condition. Many appreciate the wide selection and customization options, which allow for unique and personalized gifts. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly and well-packaged. Reviewers also commend the company's service, noting polite professionalism and quick resolution of any issues. However, some people experienced significant delays with their orders, with packages not arriving or being returned to the sender, causing frustration. A few other people also felt that some items arrived with missing or broken pieces, or that the paint on custom figures peeled off quickly. There were also occasional mentions of damaged packaging and a lack of options for specific customizations like hair color.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, variety, and customization options... See more

Delivery service

Consumers generally report positive experiences with delivery service, often highlighting fast shipping and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent and top-quality... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the speed and... See more

Service

Reviewers mention positive feedback about service, often describing it as excellent, great, and top quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We designed a custom Minifig as a birthday gift. It arrived quickly and looked fantastic in its cute box. There was one tiny accessory that was not included in the box; I emailed the customer service... See more

Company replied

Rated 5 out of 5 stars

Love love love this site. Huge variety of Lego at great prices. There was a wee mistake with my last order which they corrected immediately. No fuss just polite professionalism. Brilliant. Will be ord... See more

Company replied

Rated 5 out of 5 stars

Awesome company that understands joy. When the world is full of companies that steal from old people, you have to respect the ones that help bring joy to the world. I can't wait to purchase t... See more

Company replied

Rated 5 out of 5 stars

Items where just as described and came in excellent condition. I just wish they made more celebrity minifigures like Britney Spears or Katy Perry:( Overall, very happy with my purchase and will b... See more

Company replied

Company details

  1. Toy Manufacturer
  2. Craft Store
  3. Gift Shop

Written by the company

Based in Sheffield, UK. Experts at making all your minifig-based dreams come true. We custom print new minifigures onto genuine lego parts based on your specifications, along with hundreds of our own designs. We pride ourselves on friendly, professional and expert service - because this kind of thing is meant to be fun, right?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Everything about the order was perfect

Everything about the order was perfect. I liked how each character was in its own little box. I loved the way all the minifigs came out. They look so much like the characters I wanted.

March 21, 2026
Unprompted review
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Reply from Minifigs.me

Thats a lovely review thank you so much!

Rated 5 out of 5 stars

Great range of different pieces

Great range of different pieces and accessories. I was able to find the combination I needed to update my daughter’s look!

March 23, 2026
Unprompted review
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Reply from Minifigs.me

I am glad we had everything you were looking for! Thanks for the 5 stars!

Rated 5 out of 5 stars

Products looked just like the pictures…

Products looked just like the pictures but were better than expected! My boyfriend loves them and it looks just like us!

March 28, 2026
Unprompted review
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Reply from Minifigs.me

We are so glad we exceeded expectations! Thanks for the review :)

Rated 5 out of 5 stars

Great

Great! My daughter was very happy!

March 30, 2026
Unprompted review
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Reply from Minifigs.me

We are so pleased to hear it! Thank you :)

Rated 5 out of 5 stars

Love the variety of faces

Love the variety of faces, hair, and clothes. Buying two helped avoid shipping costs. Cute but not cheap!

March 28, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars :)

Rated 5 out of 5 stars

Great seller

Great seller! The website was easy to navigate and my minifigs arrived in perfect condition!

March 22, 2026
Unprompted review
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Reply from Minifigs.me

Thank you we're so happy to hear that!!

Rated 5 out of 5 stars

Happy purchase

Happy purchase, the delivery was reliable. My kid was happy.

April 25, 2026
Unprompted review
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Reply from Minifigs.me

Thank you for the 5 stars! I'm glad the delivery was good!

Rated 5 out of 5 stars

Best custom Lego company !

Excellent custom Lego company : the products are of very high quality, the prices are very affordable, and the delivery time (I live in France) is very fast !
Moreover, there is a huge selection. You can find minifigures of all kinds : movies, series, video games, celebrities, etc., and you even have the possibility to create your own minifigure !
On top of that, the team is super friendly and very responsive by email !
I recommend this shop more than ever, which, in my opinion, is the best !

April 23, 2026
Unprompted review
Minifigs.me logo

Reply from Minifigs.me

Thank you for the lovely review, we are so glad you could find what you needed! :)

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