Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Confident Beginnings for mum

If you're looking to give parents the confidence to deal with emergencies, I would highly recommend **Mini First Aid**.

From start to finish, the experience was fantastic. Our trainer, **Lell**, was absolutely amazing. I genuinely can't stop singing her praises. She made the session engaging, interactive and easy to understand, taking what can feel like overwhelming information and explaining it in a way that was simple, practical and memorable.

The mums absolutely loved the session. Many of them were first-time mums, and you could really see their confidence grow throughout the training. Lell created such a relaxed and welcoming environment that everyone felt comfortable asking questions and getting involved.

As someone who has completed paediatric first aid training myself, I can honestly say this was one of the best sessions I've attended. Lell was professional, knowledgeable, patient and incredibly passionate about what she does.

I also can't stop singing the praises of the whole Mini First Aid team. They delivered exceptional value for money and provided training that could genuinely save lives. We will definitely be booking with them again, and I wouldn't hesitate to recommend Mini First Aid to any parent, school, nursery or organisation looking for high-quality paediatric first aid training.

July 1, 2026
Unprompted review
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Reply from Mini First Aid

Thank you so much for sharing your experience! It’s wonderful to hear the session felt engaging, practical and confidence‑building, especially for new parents looking to feel more prepared in emergencies. Really glad it offered such valuable, memorable baby first aid and child first aid knowledge for everyone involved. Thank you for joining us 💚

Rated 5 out of 5 stars

A Mini First Aid class is a good way to…

A Mini First Aid class is a good way to gets lots of helpful information and gain confidence in dealing with an emergency. Lynn is a lovely person and knows a lot about first aid, the class was very informative and delivered in an inclusive way, all welcome including young babies. Highly recommend attending a class run by Mini First Aid.

June 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! Really glad the session offered such valuable baby and child first aid knowledge and you found it welcoming, informative and confidence‑boosting. Thank you for joining us 💚

Rated 5 out of 5 stars

Excellent course

Excellent course. Well with the money for peace of mind.

June 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback 💚

Rated 5 out of 5 stars

An invaluable piece of training

Took a class with Lynsay in Fife, Scotland. She was incredibly informative and all such vital information. As a soon to be first time mum, I would recommend this course to anyone!

June 25, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! Great to hear the course felt clear, reassuring and full of vital information - especially as you prepare for life as a first‑time mum. Thanks for joining us and all the best 💚

Rated 5 out of 5 stars

Alison was fantastic!!!

Alison was fantastic!!!! Delivered mini first aid to our group, in an informative and fun manner. The session was catered to meet the needs of our members. Thank you so much.

June 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for kind feedback! It’s great to hear the session felt informative, fun and tailored to your group’s needs, making the learning both engaging and practical 💚

Rated 5 out of 5 stars

I attended a course today with my…friend

I attended a course today with my friend. we are both grandparents and wanted to learn more. Jess was fantastic, very knowledgable, and the class was so relaxing, she didn't make you feel as if you knew nothing. there was chance to do practical work, if you wanted to, but no pressure was put on the group. We both went away having learnt a lot of vital information. Thank you Jess, I will definitely be recommending your class.

June 22, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! Great to hear the session felt relaxed and supportive, and you both came away feeling better prepared with vital baby first aid and child first aid knowledge 💚

Rated 5 out of 5 stars

Excellent course for parents and grandparents

This is the second time I have done this course. The first was online during lockdown. We now have 6 grandchildren and I wanted a hands-on refresher. The course covers everything you need for children of all ages and the opportunity to ask as many questions as you like.
I can't recommend it enough!
Parents and grandparents alike, great practical knowledge and reassurance - even if you have learnt First Aid before, some of the rules have changed. So, get yourself an update. The best £30 you can spend for their safety.

May 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s wonderful to hear the course offered such a valuable hands‑on refresher, especially with a growing group of grandchildren to look after. Really glad it gave you renewed confidence and reassurance, thank you for joining us again 💚

Rated 5 out of 5 stars

Excellent course

The course covered a lot of ground, led by a very knowledgeable trainer who was very welcoming to grandparents, parents and parents to be. The trainer helped everyone in the group with the practical exercises.

June 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for feedback. It’s great to hear the course felt welcoming for everyone and that the practical support helped build real confidence with essential first aid skills 💚

Rated 5 out of 5 stars

Great delivery

Great delivery, clear and assured instructions and no- nonsense approach.

June 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback 💚

Rated 5 out of 5 stars

Great course with a wide range of topics covered

We are Grandparents to a 3 year old and a 1 year old. They are boys and mischievous, so we thought we needed the knowledge to deal with those little emergencies that comes with Grandparenting our little monkeys. The course covered far more than we anticipated and covered a wider age range, so was brilliant for our growing family. Shout out to Simon who delivered the course, you did a fab job.

June 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s lovely to hear the course gave you the confidence and knowledge you were looking for as grandparents, especially with two adventurous little ones in the family. Great to know it covered more than expected and felt useful for your whole growing crew 💚

Rated 5 out of 5 stars

Mini First Aid Top Class Course

This was an incredibly useful and informative course. Delivered in a very professional fun and approachable way. I liked the way we were encouraged to 'have a plan' even for things like not being in the same room as your phone. I would recommend this for everyone - thank you

June 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. Really glad the course offered such valuable baby first aid and child first aid skills 💚

Rated 5 out of 5 stars

Not my typical course but found it…

Not my typical course but found it really well taught and not as daunting as I expected. Anna did a great job. Definitely recommend.

June 6, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for feedback! It’s great to hear the session felt approachable, well taught and far less daunting than expected. Thanks for joining us 💚

Rated 5 out of 5 stars

Andy is an amazing trainer

Andy made the whole training experience practical and enjoyable. Not a single power point in sight!

Learning through experience is extremely beneficial for me and means that I retain the information.

Thank you Andy.

June 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback. It’s great to hear the practical, hands‑on approach made the session enjoyable and helped the information really stick 💚

Rated 5 out of 5 stars

Absolutely essential for Grandparents !

Absolutely essential information and skills for grandparents, parents and carers! Rachel delivered such an amazing amount of information in a very relatable way and allowed us to practice - building confidence and knowledge. I’d highly recommend if you are looking after babies and children !

June 3, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience! It’s great to hear the session provided such essential, confidence‑building skills for anyone caring for babies and children 💚

Rated 5 out of 5 stars

Very helpful and informative…

Great in-home session recently with friendly and knowledgable Marlene - very helpful and informative, thank you!

June 2, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! 💚

Rated 5 out of 5 stars

First Aid Course - Anna D’arcy

I was fortunate enough to win a free private first aid session for up to six people through Instagram, and we had the pleasure of welcoming Anna D’Arcy from the Cambridge team to our home for a babies and toddlers first aid course.

Anna was absolutely outstanding from start to finish. She was warm, knowledgeable, patient, and incredibly professional throughout the session. She explained everything so clearly and thoroughly, making us all feel comfortable and confident while learning such important skills.

Myself, my partner, and my mum all learnt an enormous amount from the course, and we genuinely came away feeling far more prepared and informed. Anna took the time to answer every question and ensured we fully understood each topic before moving on.

I cannot recommend Anna highly enough to anyone looking to learn first aid in the Cambridge area. Her passion, expertise, and caring approach made the entire experience both enjoyable and invaluable.

May 6, 2026
Unprompted review
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Reply from Mini First Aid

Congratulations on your win and thank you for sharing such thoughtful feedback! It’s wonderful to hear the session felt clear, supportive and genuinely confidence‑boosting for everyone involved, and that you all came away feeling more informed and prepared with essential baby and toddler first aid skills. Really glad the experience was both enjoyable and valuable for your family 💚

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