Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great training

As a teacher, I've taken part in many first aid training sessions but the instructor Jacqui, took a balanced approach; on the one hand instructing trainees on the correct approaches and techniques whilst simultaneously acknowledging the psychological challenges you might face when forced to administer first aid to a child, particularly one of your own. As a result, I came away feeling much more prepared and confident that if needs be, I would be able to respond to an injury or medical issue appropriately.

June 1, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session struck the right balance between practical skills and the real‑life emotional challenges that can come with responding to a child in need. Really appreciate your thoughtful feedback 💚

Rated 5 out of 5 stars

Great class by Liz Watts

My daughter (15) and I attended Liz Watt’s Mini First Aid Course. We both found it so helpful, interesting and practical. Liz is engaging and friendly and makes everyone feel completely at ease. Would highly recommend for adults & teens!

May 8, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback. It’s wonderful to hear the session felt helpful, interesting and practical for both you and your daughter. Really glad it was such a positive experience for you both 💚

Rated 5 out of 5 stars

Vanessa from the Southampton branch…

Vanessa from the Southampton branch came to us and gave an excellent presentation of the Mini First Aid. It was very informative and helpful. I would certainly recommend her for any parent looking for children/baby first aid training.

May 30, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s great to hear the session felt clear, informative and genuinely helpful, and that it’s something you’d confidently recommend to others 💚

Rated 5 out of 5 stars

Lill from SE London MFA was great

Lill from SE London MFA was great. Really well explained. Feeling much more prepared for those emergencies when they undoubtedly arise :)

May 30, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session helped make those emergency situations feel more manageable and left you feeling much more prepared 💚

Rated 5 out of 5 stars

Great course

Me and my partner attended the mini first aid class in Braintree on the 26th May hosted by the lovely Lynn. I have done first aid at work before but despite this I learnt some good information ready for our niece and Nephew to be born. We were looking to improve our knowledge should they have any medical emergency’s whilst with us.

Thank you to Lynn for everything, she was interpersonal and very good with the group!

May 26, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the class built on your previous training and left you feeling more prepared and confident for your niece and nephew. Thanks for joining and for the lovely feedback 💚

Rated 5 out of 5 stars

Really informative session

Really informative session! Very relaxed and friendly environment but super informative and Ciara was happy to answer any questions. It was also hands on which I think is really important. You get to put what you’re learning into practise which is always better than just being talked at!

May 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! It’s wonderful to hear the session felt relaxed and friendly while still being highly informative, and that the hands‑on practice and opportunity to ask questions made the learning stick 💚

Rated 5 out of 5 stars

For anyone in a caring role of kids (any age)

A fantastic course for new parents, carers or even if you need a bit of a refresher for existing first aid training. We left the class feeling confident and aware. We have a one year old and a six year old, the course covered all bases. Can’t recommend it enough.

May 16, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback - we’re so glad the course left you feeling confident and prepared for caring for your one and six‑year‑old. It’s wonderful to hear it covered everything you needed and served as a helpful refresher 💚

Rated 5 out of 5 stars

Paediatric First Aid

A brilliant course, would highly recommend. Our teacher Richard was fantastic, great knowledge, humour and patience till we fully understood.

May 23, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! Delighted the course met your expectations and left you feeling confident and supported - your recommendation means a lot 💚

Rated 5 out of 5 stars

Fantastic awareness course in the comfort of your own home

Fantastic, in depth, informative mini first aid awareness course in the comfort of your own home. Covers baby and child CPR, choking, burns + more common topics to be aware of! Couldn’t recommended more. Vanessa was engaging and easy to follow and understand.

May 20, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience! We're so pleased the private class felt clear, in‑depth and covered such important topics in a really practical, easy‑to‑follow way. Really glad it was so valuable for you 💚

Rated 5 out of 5 stars

Excellent delivery, really useful and informative session

Incredibly useful session delivered in an easy to understand manner. Will take a huge amount away from the session, and feel much more confident with my baby.

May 22, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely review! It’s great to hear the session felt clear, useful and easy to understand, and that you’re leaving with more confidence in supporting your baby. Thank you for joining us 💚

Rated 5 out of 5 stars

Fantastic Course, Great Session Leader and at a Competitive Price

Fantastic service from Vanessa at Mini First Aid Southampton. The First Aid in the Workplace course was great - informative, clear and also very fun. Pricing is highly competitive too! Would certainly recommend and will be using again when I need to renew in three years time.

May 8, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! Great to hear the workplace course felt clear, informative and genuinely enjoyable. We look forward to welcoming you back in three years! 💚

Rated 5 out of 5 stars

A brilliant course that covers a wide…

A brilliant course that covers a wide range of topics from day to day first aid to parts that you hope you may never need! However left way more knowledgeable and confident in dealing with all scenarios discussed. Highly recommend (I attended the course in Cardiff)

May 16, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! It’s great to hear the course covered such a wide range of important topics and left you feeling more knowledgeable and confident about handling different scenarios. Really glad it was so worthwhile for you 💚

Rated 5 out of 5 stars

Really helpful class

Really helpful class, feel so much more informed and prepared from attending. Thank you Gemma!

May 17, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for joining us and for your lovely feedback 💚

Rated 5 out of 5 stars

Great training

Great training! Feeling more ready to handle emergencies! Highly recommend

May 16, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback and recommendation 💚

Rated 5 out of 5 stars

Really formative session

Really formative session. Gemma was great. Feeling much more confident in providing first aid for my baby now.

May 17, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! Great to hear the session felt clear, reassuring and genuinely confidence‑boosting 💚

Rated 5 out of 5 stars

So glad we took this class

So glad we took this class! Gemma taught us so much, in a friendly and relaxed atmosphere. Would definitely recommend to any parents or parents to be!

May 17, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! It’s lovely to hear the class felt friendly, relaxed and full of useful learning, and that it left you feeling more confident as parents‑to‑be 💚

Rated 5 out of 5 stars

Lell was amazing and made topics we…

Lell was amazing and made topics we were really nervous about, feel manageable. We left feeling really empowered and also with some really useful tip for our upcoming trip. We’re going to book the course for our family!

May 16, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience! It’s great to hear the session helped make those worrying topics feel manageable and left you feeling empowered and prepared. Wonderful that you’re planning to book a class for your family too! 💚

Rated 5 out of 5 stars

Great teacher

Great teacher, friendly, explains things so well, made everyone feel welcome, and learnt so much. Would highly recommend.

May 16, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback and recommendation! 💚

Rated 5 out of 5 stars

A really excellent mini first aid course

A really excellent course. Liz clearly explained everything with a lot of detail and interesting examples that made the content feel relevant and gave insight into real life scenarios

I would highly recommend and have already told my family they must also sign up!

May 9, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your kind feedback! It’s great to hear the course felt clear, detailed and genuinely relevant. Wonderful that it left you confident enough to recommend it to others, thank you 💚

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