Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marlene was fantastic

Marlene was fantastic, her teaching style put us all at ease and she coached us through each section of the course with patience and kindness! She was also great with the little babies in the room too, we all felt a lot more comfortable, should any first aid situations arise to know what to do. I can’t recommend enough!

April 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback! It’s great to hear the session felt so calm, supportive and easy to follow, and that you’re coming away feeling much more confident about what to do in an emergency 💚

Rated 5 out of 5 stars

Highly recommended

Rachel was excellent. She provided a fantastic session with plenty of information and was welcoming to all of our questions.

We would highly recommend for any parent keen to learn first aid.

April 15, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback! It’s great to hear the session felt so informative, welcoming and open to questions, and that it left you feeling confident in recommending it to other parents 💚

Rated 5 out of 5 stars

Baby/child first aid course delivered…

Baby/child first aid course delivered at home was informative and engaging; and delivered in an appropriately personalised though thoroughly professional manner by Lell.

April 15, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! It’s great to hear the home‑based baby & child first aid session felt informative, engaging and personally tailored while still being thoroughly professional 💚

Rated 5 out of 5 stars

Lell is an enthusiatic well informed…

Lell is an enthusiatic well informed and excellent teacher for infant and child first aid

April 15, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt enthusiastic, well‑informed and really helped build your confidence in infant and child first aid 💚

Rated 5 out of 5 stars

Nicola who serves the Gerrards cross /…

Nicola who serves the Gerrards cross / bucks area came to our house for a private session and was incredible! Thank you so much for taking the time to explain all things mini first aid!!

July 28, 2025
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! It’s wonderful to hear the session felt so clear, supportive and informative, and that having it at home worked so well for you 💚

Rated 5 out of 5 stars

Dan and Andy were absolutely amazing…

Dan and Andy were absolutely amazing and informative. They both kept the group engaged throughout the session and I finished the day feeling confident with my new skills

April 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. Great to hear the session stayed engaging and left you feeling confident with your new skills 💚

Rated 5 out of 5 stars

UEA course

The instructors (Dan and Andy) were amazing and answered all questions we had. The demonstrations were good and detailed. Had lots of fun

April 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your feedback! It’s great to hear the session felt detailed, engaging and that all your questions were answered along the way 💚

Rated 5 out of 5 stars

Interaction rather than all theory and…

Interaction rather than all theory and powerpoints. Dan and Andy were brilliant

April 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback. It’s great to hear the interactive format worked well and kept everyone engaged 💚

Rated 5 out of 5 stars

First aid review

Really informative and engaging, felt like I’ve learnt a lot and can use it in a work emergency, thank you so much!

April 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback. It’s great to hear the course felt informative and engaging, and that you now feel prepared to respond in a workplace emergency 💚

Rated 5 out of 5 stars

Was very interesting and in depth

Was very interesting and in depth, and kept us all engaged all day. Thank you!

April 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your feedback! Really glad you found it so interesting and worthwhile 💚

Rated 5 out of 5 stars

Emergency first aid at work

Our course was very informative and Laura was so enthusiastic! Great hands on learning and explanations were very good too

April 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt so informative and enthusiastic, with plenty of hands‑on learning and clear explanations throughout 💚

Rated 5 out of 5 stars

Liz was perfect at making the class…

Liz was perfect at making the class interesting and personal. I feel prepared now incase -god forbid- anything ever happened. The class is a bargain! It’s really informative and practical and manages to cover so much without feeling overwhelming! Would highly recommend!

April 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt engaging, personal and confidence‑boosting, especially when covering such important topics. Really glad you came away feeling more prepared 💚

Rated 5 out of 5 stars

A must do course

Gemma was Ace and this course is well worth doing. I am a grandparent and really enjoyed it.

April 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s wonderful to hear you found the course so worthwhile and enjoyable, especially from a grandparent’s perspective 💚

Rated 5 out of 5 stars

Laura was brilliant

Laura was brilliant, handling the tough scenarios with a great approach and with appropriate humour…. 2 hours flys by!

April 12, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session handled the tougher scenarios so well and kept things engaging throughout - always a good sign when the time flies by 💚

Rated 5 out of 5 stars

Laura was great! Recommend

Laura was great and would always recommend. Made the course fun and engaging with her sense of humour whilst keeping it very informative and professional especially about the tougher topics. Was open to questions and answered all really well

April 12, 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt friendly, supportive and engaging, with plenty of space to ask questions and build confidence. Really glad you found it informative and enjoyable throughout 💚

Rated 5 out of 5 stars

Excellent course

Excellent course, we learned so much and feel so much more prepared now. Thank you so much to Lell as well, her teaching really set this course apart. We'll be recommended this to our friends too!

April 11, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear the course helped you feel more prepared and that you took so much from the session. We really appreciate you recommending it to others too 💚

Rated 5 out of 5 stars

Compact and concise course

Compact and concise course - a lot of well presented information that can be used effectively - Katy was first class and was thorough in her delivery of the course

April 10, 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you for the feedback. It’s great to hear the course felt clear, well‑structured and packed with useful information 💚

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