Mini First Aid Reviews 

2,394
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 346 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the instructors for being extremely knowledgeable, friendly, and approachable, ensuring that every participant feels completely supported throughout the session. Reviewers mention that teachers create a relaxed and welcoming atmosphere, successfully breaking down complex first aid information into clear, engaging, and easy-to-understand explanations for everyone. Some people also felt that the practical hands-on activities and demonstrations using mannequins were exceptionally useful for building real-life emergency confidence. Consumers consistently highlight that these well-structured classes deliver great value for money, leaving attendees thoroughly equipped with essential safety tips and valuable take-away booklets.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting instructors as friendly, knowledgeable, and... See more

User experience

Consumers find user experience to be positive, highlighting friendly and knowledgeable tutors who create a... See more

Service

People report high satisfaction with the service, describing the training as thorough, informative, and... See more

Product

Customers shared immense satisfaction regarding the product, noting that the content is fantastic and pitched... See more

Value for money

Users describe great satisfaction with value for money, frequently highlighting that the course is priced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended this group as new grandparents who needed a bit of revision on our first aid. Claire was welcoming, we had a chance beforehand to ask for any particular points of discussion. The 2 hour... See more

Company replied

Rated 5 out of 5 stars

My husband, father-in-law and I attended a Baby Mini First Aid course yesterday evening, and we all thought it was fantastic! Liz Watt was absolutely amazing! She was so friendly, knowledg... See more

Company replied

Rated 5 out of 5 stars

The Emergency First Aid course was excellent and good value for money; our instructor Judith certainly knew how to keep us engaged whilst getting the important information across. I hope I never need... See more

Company replied

Rated 5 out of 5 stars

Baby first aid 16 August 2026 Mulbarton village Hall - trainer Laura. As a new grandparent I was keen to learn first aid skills. Well structured 2hr course, relaxed environment and Laura was very know... See more

Company replied


Company details

  1. Class
  2. also in
  3. Hospital Equipment and Supplies Store
  4. Medical Supply Store

Written by the company

Mini First Aid offers a range of classes across the UK for all the family; parents, grandparents, carers and for children as young as three years old, training them in basic and life-saving first aid. As the leading provider of first aid classes for parents, carers and children across the UK, Mini First Aid currently has over 70 franchises, training over 2,000 families each week, in basic and lifesaving first aid. Kate, together with husband Matt, appeared on hit BBC One Series, Dragons' Den in 2021 and gained an investment from Sara Davies MBE who continues to champion the business. Mini First Aid classes are affordable and flexible, to suit people’s busy lives. Mini First Aid are the official partners of the Meningitis Research Foundation, Children's Burns Trust and The Sepsis Trust and are committed to support the health education targets of these organisations. Mini First Aid also partner with the National Childbirth Trust (NCT) and The Twins Trust for first aid education for parents and carers supported by these organisations. Mini First Aid products, including the award winning Mini First Aid Kits are available to buy from Mini First Aid classes, and leading UK retailers including; Amazon, John Lewis & Partners and Well Pharmacy. Mini First Aid podcast 'Family Health' features in top 25% of podcasts and covers a range of family health issues.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,394)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An essential for all parents/grandparents

Lell delivered mini first aid to our NCT group and she made what was a very serious topic lighter with her delivery style and real life examples. A lot of ground was covered in just 2 hours, including the practical and all of it was very informative. Appreciated it all being covered in the little booklet too so we can refer back to it whenever needed. An essential training for all who look after babies!

March 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt informative, engaging and covered so much in a short time. A brilliant bit of preparation for anyone caring for little ones 💚

Rated 5 out of 5 stars

Lovely small course

The course was great, Anna was lovely and very knowledgeable. I liked the fact it was a small group and we could touch more on things we wanted to explore.
The room in the building was cold but that wasn't Anna's fault.

March 29, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the lovely feedback. It’s great to hear you enjoyed the course and found the small‑group format helpful for exploring topics in more depth. We really appreciate you taking the time to share your experience 💚

Rated 5 out of 5 stars

Excellent first aid course

The instructor Carly was very friendly and accommodating. The material covered was useful and comprehensive. There was an opportunity to practice the techniques in a comfortable non threatening environment. I found it really interesting and helpful. I would highly recommend this course to parents and grandparents like me.

March 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely recommendation! It’s great to hear the session was friendly, accommodating and covered such a comprehensive range of useful first aid skills. A fantastic recommendation for parents and grandparents alike 💚

Rated 5 out of 5 stars

Mini first aid in Boston Spa

Carly was friendly, supportive and very knowledgeable.
She made the interactive session fun and enjoyable. We covered a lot of situations/scenarios and learned a lot. John and Family

March 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session felt friendly, supportive and genuinely enjoyable, with plenty of interactive learning along the way 💚

Rated 5 out of 5 stars

Mini First Aid with Lell

We had our session with Lell. It was fantastic and so informative, and she was incredibly engaging. Gives me a bit of confidence going into weaning with our first baby.

March 28, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience! It’s great to hear the session was so informative, engaging and genuinely helpful as you head into weaning with your first baby 💚

Rated 5 out of 5 stars

Time well spent

I feel now confident in the case of facing an emergency situation. Tracey gave us such a good overview of all the tricky situations you can face with a baby or child.

March 21, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session left you feeling confident about handling an emergency 💚

Rated 5 out of 5 stars

10/10!

This was our second time with Mini First Aid and once again Judith and Emily were brilliant, the course were super informative and engaging!

They were very accomodating and tailored the first aid course to reflect our work setting. 10/10!

March 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such great feedback. It’s wonderful to hear that your second experience with Mini First Aid was just as informative and engaging as the first. Thanks for joining us, again! 💚

Rated 5 out of 5 stars

Sarah was brilliant from the beginning

Sarah was brilliant from the beginning. We met her at a baby fayre a few weeks prior to taking the course and she explained all the options. We are expecting our first child and had both previously been first aid trained for work, but we wanted to make sure we were up to date and had the specialised knowledge for babies and children.

The day was really well organised, we got through all the topics efficiently and Sarah always made sure to highlight the most important points to remember and then explained the reasoning behind each approach.

We left feeling much more prepared incase anything ever does happen with our child or any other in our care.

Thank you so much :)

Ps. Sarah made sure that each activity was accessible to everyone and explained alterations for pregnant mums, c-section recovery or any physical changes you needed to consider when administering CPR etc which was invaluable

March 7, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a thoughtful and reassuring experience. It’s great to hear the course was clearly explained, well organised and covered all the essential topics in a way that made sense, especially as you prepare for your first child. So glad it was such a valuable experience for you both 💚

Rated 5 out of 5 stars

My daughter attended the mini first aid…

My daughter attended the mini first aid course as she’s recently taken on babysitting duties, I wanted her to be equipped with knowledge on what to do incase of injury or an emergency. The course was ran by Jade who was very welcoming and knowledgable, allowed time for questions, the session was great and a really good basic level of first aid given.

March 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the course gave your daughter exactly the knowledge and reassurance you were hoping for as she starts babysitting. Wonderful to hear the session felt worthwhile and confidence‑boosting - a really solid introduction to first aid 💚

Rated 5 out of 5 stars

First time grandmother

It was a very informative meeting. Covering g all those aspects of first aid that you hope you will never need. But you never know if you or another person will need help. Lynn was very kind, introduced herself, helped with all our questions and walked us through the topics. Would encourage anyone thinking about taking this class to just book it. It won’t be a waste.

March 15, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing your experience. It’s great to hear the session was so informative and covered those essential first aid skills you hope you’ll never need, but feel reassured knowing you now have 💚

Rated 5 out of 5 stars

Fantastic session!

I attended the mini first aid course with Jess in Denbigh on 14/3/26, I had been looking for a course like this for a while so was happy to see this one advertised. I thoroughly enjoyed the morning, I learnt so much and Jess was so knowledgeable, approachable and friendly. I felt able to ask questions or ask for more information because it was such a relaxed session. The 2 hours flew by but all the information was shared clearly.
I took away a great deal and bought a First Aid Kit too for a reasonable price.
I would highly recommend these sessions!!

March 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a thoughtful and enthusiastic review. It sounds like you took away a huge amount of practical knowledge, and it’s brilliant that you even picked up a first aid kit to go with it 💚

Rated 5 out of 5 stars

Essential course if carer of small children

We are grandparents of 2 boys(3 years and 20 months)
We highly recommend this course,gave us confidence that we would know what to do in an emergency and Liz (our instructor)was very informative,with practice demonstrations and covered all aspects of first aid and danger signs to look out for….very patient and more than happy to answer all questions.

March 13, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for sharing such a thoughtful review. It’s wonderful to hear the course gave you confidence in handling emergencies and covered everything from practical demonstrations to key danger signs. A great choice for grandparents who want to feel prepared and informed 💚

Rated 5 out of 5 stars

Lell was amazing

Lell was amazing. Super knowledgeable and put us at ease!

March 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for your lovely feedback 💚

Rated 5 out of 5 stars

Excellent training by Cas

Excellent training by Cas. Great group. Interesting, engaging, and loads of practical information.

March 14, 2026
Unprompted review
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Reply from Mini First Aid

Thank you for the great feedback. So glad you enjoyed being part of the group and found the training so valuable 💚

Rated 5 out of 5 stars

Lell was a fantastic instructor/…

Lell was a fantastic instructor/ teacher at our mini first aid class in SE London, she was welcoming, had a great sense of humour and a vast background of knowledge. We came away feeling confident that if our child was to need any medical help we would be able to help them till emergency services could get there, which is a huge relief. So thank you very much Lell!

March 14, 2026
Unprompted review
Mini First Aid logo

Reply from Mini First Aid

Thank you for your lovely review. It’s wonderful to hear you found the session so welcoming, informative and confidence‑boosting 💚

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