MiniLabsters Reviews 265

Fast a accurate answers on my questions and immidiate change of my request for another shipping adresse. Very polite attitude.

PayPal used wrong address for my order, emailed after the item had already been delivered to wrong address and they were quick to send me out a new item to correct address. Customer service was amazing and prompt. Have yet to use the microscope as it’s a gift for my nephew but the customer service was great !

I have not received my order yet, but I needed to make an address change after I placed my order and this company has bent over backwards to help accommodate me! They are quick to answer and very polite!

Absolutely fabulous customer service. Won’t hesitate to order from MiniLabsters in future.

Contacted me right away after I sent email about use of a different address. Was great

This company offers wonderful customer service and when needed, you can actually talk to a real person.
I accidentally ordered to the wrong item and Francis immediately took care of my order for me. Such kindness and attention to customers is a rarity in today's world.

I accidentally put the wrong address in when ordering and when I emailed the team for help they sent out another one right away to the correct address for no extra cost. Great customer service with fast replies.

I was so excited to order these for my nephews and watch them explore everything inside and out, but come to find out they already had this amazing product. I contact Minilabsters and they were so kind, helpful, and friendly as they canceled my order, refunded my card, and were so personable to speak with. Thank you so much Minilabsters!

Amazing customer service!

Without hesitation, my order was resent when my original order did not make it to my doorstep. I am very pleased at the fast response and communication with MiniLabsters. Thanks again!!

Great customer service. Quick response to my email. Very helpful and sorted my problem straight away. No issues at all.

I finally found the perfect gift for a special little girl and ordered the MiniMicroscope in such a hurry I forgot to check Christmas delivery times. When I realized I would not be able to deliver the gift I contacted the company and they offered to cancel the order immediately . We decided to just change the delivery address and she’ll have it for Christmas !
me . Top notch when it comes to helpful, courteous service.
💥💥💥💥💥

When the tracking no. said order not found I contacted the company and was given another way to track the parcel, this arrived two days earlier than the expected date with the goods well packed - they look good but haven't tried them.

Fast response to fix an error I made while ordering! Highly recommend and can’t wait for my niece and nephew to receive their mini labsters!

I ordered the MiniLabsters but I put the wrong delivery address. I email the business and got an answer super fast. They shipped the package the next day. AMAZING client services! Definitely recommend!

I ordered two mini scopes in mid-November and was anxious to get them in time for Christmas. When I wrote an email to inquire about my order, I received a very quick reply back from Marc to update me on my shipping and my order in general. He was very reassuring and genuine in his communication with me. I would recommend them without hesitation.

Shipping was fast! (mind you I live in Alaska) excited for my kids to open their stockings on Christmas eve 💝

They responded to my inquiry very quickly and helped me with my problem. They were kind, honest, and helpful.

Great support and communication when I emailed them about changing the shipping address for an order. Also love their products!