Minirigs Reviews 309

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Worst experience with a portable speaker, despite that I dealt with many. After about two weeks of use, the device stopped working. The support was trying to help me but we couldn’t fix the prob... See more

Rated 5 out of 5 stars

Excellent support team, love the mini rig 4s, game changing subwoofer 4, while the sub 3 is still awesome, I greatly enjoy these speakers

Company replied

Rated 5 out of 5 stars

I've known about Minirigs for a number of years now, but I've only recently invested in one, which I mainly use to play backing tracks when I teach woodwind, specifically saxophone. No other portable... See more

Rated 4 out of 5 stars

Excellent product and incredibly powerful. Small issue with one of the carry cases was rectified immediately with replacement, without question. Have tested out at home and at our regular dance venue... See more

Company details

  1. Hi-fi shop

Information provided by various external sources

Portable bluetooth speaker, designed and manufactured in the UK


Contact info

3.5

Average

TrustScore 3.5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst experience with a portable…

Worst experience with a portable speaker, despite that I dealt with many.
After about two weeks of use, the device stopped working.
The support was trying to help me but we couldn’t fix the problem remotely.
I have to send it back with UPS but from Thailand to the U.K. it’s problematic.
The UPS system doesn’t accept the address.
I would recommend anyone to avoid this product.
It has been two months since the device doesn’t work.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent support team, love the mini rig 4s, game changing subwoofer 4, while the sub 3 is still awesome, I greatly enjoy these speakers

April 27, 2026
Unprompted review
Minirigs logo

Reply from Minirigs

Thank you for the lovely review!

Rated 1 out of 5 stars

Unethical company.

Repped minirig for awhile but my opinion dropped alot upon expanding my collection of gen 3 to stereo+sub and seeing how poorly the app handles more than 2 speakers, the frustrating 50hz floor on the sub and the lack of low pass on the minirigs when paired with a sub.

Seeing them release gen4 with such poor backwards compatibility turned that opinion negative and to deep dislike on seeing them actively address gen 3's issues in a gen 4 exclusive app instead of improving their previous poor efforts. No loyalty to the custom base who've supported them that far, corpo behaviour ill fitting the indie company I chose to support. No tradeins, they'll care if you drop another 500 I guess. Regret every purchase and shall not make another. Advise purchasing from a more experienced corporation.

March 25, 2026
Unprompted review
Minirigs logo

Reply from Minirigs

Thank you for being a long-time supporter of Minirig and for your honest feedback. We would appreciate the chance to talk to you directly to answer your questions and see if there’s anything we can do to improve your experience. Please reach out to us at support@minirigs.co.uk

Rated 4 out of 5 stars

Great company, sub-par products

Great company, but very buggy products

June 30, 2025
Unprompted review
Minirigs logo

Reply from Minirigs

Thanks for the review, if you are having problems please get in touch so we can help you - support@minirigs.co.uk

Rated 5 out of 5 stars

LOVE my Minirigs

LOVE my Minirigs!

Bought a Minirig 2. Loved it.

A couple of years later upgraded to the Minirig 3 bundle - 2 speakers and the subwoofer. LOVE THEM EVEN MORE!

After hearing how good our Minirigs sound, friends have also bought them.

I recently had trouble connecting (faulty AUX cable was to blame) and the help I received from both Elli and Rachal at Minirigs was amazing.

A couple of years ago, I dropped my Minirig 2 and it stopped working. Sent it back to Bristol and it was repaired super quick. Try getting a 4-year-old speaker repaired by a brand that makes their speakers in the China - it's not going to happen.

So I highly recommend Minirigs.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money

Bought a mini rig for my hubbys birthday.
Anyway, got my hubby this, it started playing up, when playing music the music cuts out and a horrible buzzing noise replaces it.
I contacted Mini rig and they said it is the phone. However, we have tried my phone his phone friends phones, the same happens, all these phone work fins on my cheaper JBL!
My hubby wanted this to support a local business, but after thier crap goods, crap customer service and price tag, I'll take my business elsewhere.
Shame on you minirig, this is not how Bristol companies should behave, you should make high quality equipment and look after your clients..😞

December 25, 2024
Unprompted review
Minirigs logo

Reply from Minirigs

Hi Angie, we are really sorry to hear that you have had problems with your Minirig. Of course, we would love to help you get this working. Please can you email me at support@minirigs.co.uk so we can follow up on this? Many thanks, Theresa

Rated 5 out of 5 stars

The best

Firstly, the speakers are exceptional, especially for the size. The sound quality is top notch and it's survived multiple hard drops. Secondly, the battery life is amazing and in 7 years there's not been any noticeable degradation. And thirdly, customer service is exemplary - after 4 years of daily use my speaker stopped charging; I I contacted them and they resolved the issue on the same day and issued a free replacement charger. 3 years later, the same charging problem came back - any other company would likely have told me it's out of warranty, but not these guys - another replacement cable is being sent to me free of charge! I would (and do!) recommend Minirig to anyone. No doubt my well-used speaker will die some day, and I will have no hesitation in choosing the same brand again.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

The Bundle that packs a Punch

Receive the Minirig 4 Red bundle as present, the speakers and sub look fantastic in red. As an already owner of a minirig 2 speaker, I was hoping for a lot and I got a lot. The 2 speakers were easy to pair to give stereo effect and sounded great. Then I connected in the sub and wow the sound was fantastic. The best position is to have the system lower than ear level if you can. I thoroughly recommend this system.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ “Over 13 Years of Minirig Magic”

⭐⭐⭐⭐⭐ “Over 13 Years of Minirig Magic”

I’ve been using Minirig speakers for over 13 years now — since the very first generation — and I can honestly say they’re still one of the best audio investments I’ve ever made. The sound quality is absolutely insane for their size: clear, punchy, and full of depth whether you’re indoors, outdoors, or throwing together a DIY festival rig.

The build quality has always been top-tier — solid, compact, and engineered to last. While I’ve noticed a few small reliability issues with some of the newer models, what really sets Minirig apart is their outstanding customer service. Any time I’ve had a problem, they’ve sorted it out incredibly quickly and at minimal cost, no questions asked. You can tell they genuinely care about their community and stand by their gear.

If you’re on the fence — go for it. Minirigs are more than just Bluetooth speakers; they’re a long-term companion for music lovers, skaters, vanlifers, and anyone who values great sound in a portable package. Worth every penny.

Still own the original Minirig from 2012 and it’s no different to the day I bought it, besides looking a bit tatty! that’s years of being dragged around different building sites, skateparks, festivals and holidays!

Big respect to the team at Pasce — you’ve nailed it.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loveee my custom mini 4!

Absolutely loveee my custom mini 4!! The frank water cat design is soo cool! The sound on this tiny little speaker is amazing, I’m so glad I invested in this. Being born and bred in Bristol this is exactly what I needed to help with the homesickness, I can now have my own little mini rave. Anyone sat on the fence because the price is a bit steep trust me it’s worth it!!
Customer service was great, thank you Theresa for the help getting it to me even quicker! I only have very positive things to say about this company all round :)

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I purchased a speaker in September last year. I went to use it last weekend after being sat in a drawer for a month or so and the battery had expanded so much that it had caused unrepairable damage. I contacted customer service and they sent a replacement speaker out to me the same day.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. I dropped and damaged my mini rig and sent it back to Bristol to be repaired. They repaired it but unfortunately couldn’t source a new battery (the mini rig is a few years old) so they fixed the damage….and sent it back no charge! A company who knows how to keep their customer base. I won’t be going anywhere else when I replace this model!

November 22, 2024
Unprompted review
Rated 3 out of 5 stars

Love Hate

Minirig 2. Generally great, if not amazing. But they are so tempremental. Some times it works fine other times not. Charging is tempremental even when teh charging ports havent come loose. Mine barely leaves the house and has been into the workshop now 4 times. In the latest incarnation i occasionally get poor bluetooth connection which can only be resolved by a reboot.
Charging cables are absolute dross. Its criminal that they charge for them. I have been to the workshop in person and theyve given me several and even told me to get a dedicate wall charger, which i have. Unfortunately it looks like it will be going back into the workshop again as it just wont charge, having been generally ok with the non Minirig charging cable.
Really love hate for me. I use it daily until it craps out on me and then it really does my head in. Have friends that own Minirig2 too and seem to have mixed experience some without issue, others tempremental. The number of times mines been in the workshop i feel like they should jsut replace it even though i bought it thinking it should last 'forever'.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

A great company who make brilliant little speakers

I've been flying the flag for Minirig since the early days and they continue to make excellent products. I had a recent mixup with their repair department and they went out of their way to resolve the issue for me. Very few companies offer this kind of customer service and it hasn't gone unnoticed. Thank you.

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

Poor reliability and poor customer service

I had been a long time fan of Minirig speakers, always recommending them as the best portable speakers, I had the original Bluetooth minirig which lasted a good few years before eventually dying but it had served me well and I hadn't been particularly kind to it. Many years ago I contacted their customer support team and they were very helpful and quick to respond with a quote for repair as it was well out of the guarantee period. I never actually got it repaired though this was no fault of Minirig.

A few months ago when the Minirig 4 was released in other colours than black I ordered myself one to finally replace my old broken Minirig. I'd been awaiting the release for a while and was very excited. I received my Minirig and was very pleased with it at first, liking the improvements made in the multiple generations since I last owned one. The joy ended pretty quickly as within a month of receiving my Minirig it had completely died, I tried all of the troubleshooting advice on the website, to no avail, so thought I would contact Minirig. The only way I could find to contact customer services is through a generic 'contact us' form on their website, no email address, no phone number, so I filled in the form. This was well over a month ago and I have received no response, I also filled in the form a second time a week or two later, with no response. As this approach wasn't working I managed to find the telephone number of their shop in Bristol, I tried calling but there was no answer and even though I left a voicemail I never heard back.

Essentially it's a really good little speaker when it's working but I have doubts about the reliability and if something does go wrong the customer service is absolutely appalling.

Once a fan and a promoter, now annoyed and recommend people to look elsewhere.

June 1, 2024
Unprompted review
Rated 1 out of 5 stars

Frustrating Piece of Kit

The most frustrating piece of kit I onwed.. sound kind of good through jack cable, but nothing special, no good options to tweak through app either. Speaker very often collect dust, fluff build up, that effects sound eventually. Bluetooth is appauling, alway fighting to connect, always disconnecting, jumping, joining in loud volume. No way to control volume on speaker itself. It has been my nightmare device for the past year and half, so frustrating!!!...can't wait to replace it. There are better thing out there for you.

June 25, 2024
Unprompted review
Minirigs logo

Reply from Minirigs

I am sorry to hear that you are having problems with your Minirig. Please get in touch with our friendly support team so that we can get this working for you https://minirigs.co.uk/support/contact

Rated 1 out of 5 stars

Disappointed

Disappointed, nothing less.
Just bought 2 minirig 4's
Soundwice, not an upgrade from the 3's
When playing just around 60-65% volume, i'll get alot of distortion in the base. Now i just ordered and recived the sub 3. And it do not sound good!
I remember the minirig 3's with the sub 3 sounded really nice. With some nice features. And that when using the sub it would overtake the base from the minirig 3's. It do not do that anymore. So i can still hear the distortion from the 4's at the same volume. And when sub in high gain. It gets to much upper base. Sounds out of control. And around 75-80% volume it will lose the base, and the 4's will distord. Wow i miss my 3's with the sub. This just sounds bad. Wish i never spend my money on it.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

New case and cable for my beloved speaker

I bought a speaker 3 1/2 years ago and have been very happy with - great sound quality and excellent battery life. When the case got damaged and i contacted Minirig, they willingly sent a replacement and included a replacement cable as well. Their customer service was super friendly and efficient. Many thanks Rachel and Minirig

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

MINIRIG!!! Awesome! Special thanks to Elli.

MINIRIG!!!

What an experience:)))

Great Great Great service from Elli at the customer support!

Great product. Already bought my number 2 minirig 4, just 1-2 weeks after i got the first one!

Special thanks to Elli, and the crew!!!

Really looking forward for the sub 4!!

Take care guys!!

RECOMMENDED!!!!!

June 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look