Ministry of Supply Reviews 197

TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Initially I was disappointed with the product I received. I responded to MOS’s follow-up email and was pleasantly surprised when they completely made it right. They even thanked me for the feedbac... See more

Rated 1 out of 5 stars

I did my purchase at MOS November 25, 2025 and received several items in different shipments. 3 items are still missing, worth USD +500.- I've sent emails, called them and given the answering ma... See more

Company replied

Rated 1 out of 5 stars

Bait and switch. Went from a small company selling decent products to overpriced and over-marketed stuff that aren't as described. Recently just caught them selling what was described as 10% merino wo... See more

Company replied

Rated 1 out of 5 stars

Found this company thanks to their repeating advertising on Facebook and Instagram. Was quite happy with the first orders. Last year they started to increase prices and reduce the quality of their ser... See more

Company details

  1. Men's Clothing Store
  2. Clothing Store

Information provided by various external sources

We believe that through science we can make you more comfortable and productive… everywhere. Based out of Boston and born in the labs of MIT, we engineer for motion, comfort, easy-care, and the planet. Think products that are breathable, stretchy, sweatproof, and easy to care for.


Contact info

2.8

Average

TrustScore 3 out of 5

197 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Mask not high quality

Very comfortable mask, so it gets a couple stars. Without the filter you can see light through the mask when you hold it up to light. It's made of stretchy fabric, which is recommended against when you read about cloth masks. It doesn't fit very well at all - air comes out the top and bottom, even with multiple adjustments. It's not easy to separate the filters - I thought I might be ruining one as I separated it from the other. The filter is a bit too big for the filter area, but I'm not sure that matters.

February 27, 2021
Unprompted review
Ministry of Supply logo

Reply from Ministry of Supply

Hi Brigitte,

Gihan here, one of the founders - so sorry for the experience, we agree that effective masks should use two layers and a tested filter - I apologize that ours didn't live up to the expectations. The filters passed the Nelson Labs ASTM test standard for filter media with a BFE>95% rating, but we can always improve the design and experience.

I'd be happy to refund you - just send me an email: Founders@ministryofsupply.com with your order # and I'll help get you sorted out.

Thanks,

Gihan,
Co-founder, Ministry of Supply

Rated 5 out of 5 stars

I recently bought some Ministry of Supply Atlas Crew Socks.

I recently bought some Ministry of Supply socks. Although I am hardly young, it is only relatively recently in my life that I realized that wearing really great socks improves one's quality of life.

Your socks had great reviews! And I really liked that they were cute. I love the blue or black socks which are work-appropriate, with just a little "pop" of color, to still be fun!

Then, I saw your socks were made of recycled materials and coffee grounds, and...that was it! I just had to try them!

So, I just wore a pair for the first time. I am a teacher in Indiana, and I wore Ugg boots with your socks to school yesterday. I wore the Uggs all day in school because my classroom had been so cold earlier in the week that my toes had gone numb. However, they fixed the heat on Friday, and then it was really warm in my room... so I thought my feet were going to get too hot and sweaty... but... my feet stayed comfortable and felt dry all day! I think it has to have been the socks! At the end of the day, I finally sat down at my desk, and... my feet weren't sweaty and the boots didn't smell! It has to have been the socks!

Also -- I wear an 8 (women's) shoe, so I got the "small" size. I am a teacher in Indiana, and have both in-person and virtual students in every class, so I stand in a classroom, but am tied to a computer screen. I have gained a lot of COVID-school related weight and my legs swell from being tied to one spot on the Zoom all day long, so... maybe I probably should have gotten the "medium" if they are tight.

But, no-- even after being on my feet at school all day on Friday, the socks still felt great - they do not really feel " too tight" at all.

Finally, on a midwestern teacher's salary, it is often hard to afford even small things like "expensive socks." I appreciated that the Ministry of Supply socks were on the more affordable side, and that you had your "Last Generation" socks on an even further mark-down.

So, that is a lot to be "excited" about. And, I just ordered a couple more pairs!

Thanks to Ministry of Supply for making great sustainable socks and for making them affordable!

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service Experience and Stylish Pants!

Comfortable and stylish pants! Professional, yet fashionable! I am excited to wear my new pants when the weather gets warmer. I also had to exchange my pants for a different size and the process was extremely easy. Thanks for the awesome customer service and easy ordering process!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

The fabrics are beautiful and comfortable!

The fabrics are beautiful and comfortable and true to the advertising - totally machine washable/dry-able!
I've referred a friend who feels the same and just had our son (6'4") try a shirt we purchased for him....perfect fit - even the length of the sleeves. We've ordered him 3 more!

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a face mask

I ordered a face mask, which I really liked. I received an email from the CEO thanking me for my order. Ministry of Supply has great advanced products, and is very customer focused company.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great fabric and so comfortable

I purchased the Women's Kinetic Pants and the Hybrid full zip hoodie. Both are incredibly comfortable due to the wonderful fabrics that MoS uses. Plus they are great looking! My new faves!!

February 3, 2021
Unprompted review
Rated 5 out of 5 stars

Where Science Meets Fashion to Our Benefit

Clothing is unique and it gives me great pleasure to wear what I carefully select. Though I am waaaayyy out of your demographic (by age) the T-shirts, some slacks and other garments have suited me quite well and I go to MoS first when shopping for something just a little different. Customer service and the general experience is terrific. I would suggest adding a link, beneficial to shoppers on the site. For instance, when I completed looking at slacks today, I could not navigate directly to shirts, instead of having to click the M link, then start the search process from there.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

My husband's favorite brand of shirts

Ministry of Supply's dress shirts, button downs, and t-shirts have all become my husband's favorite pieces of clothing in his closet. He's had a long experience of getting sweaty and uncomfortable (especially in nice dress shirts) – but the pieces from MoS have fixed that! Really happy to have found Ministry of Supply.

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Women's Fusion Overshirt

Women's Fusion Overshirt - Sandstone
This is the best. If it came in additional colors I would buy. Fit is perfect, fabric is light weight but warm; washes great. I love this jacket / shirt! It would travel with me everywhere.

January 24, 2021
Unprompted review
Rated 5 out of 5 stars

MUST PURCHASE

Simply put, the most comfortable and forgiving dress shirts I've ever owned - just buy 1 of the Apollo shirts and I guarantee you will be back for more.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

New customer turned brand champion

I'm a new customer around these parts and keep getting all the compliments on the masks I've purchased. They are the best ones I've found!

One of the reasons I am so enthralled with MoS is the point that the CEO would reach out to first time customers like me for product feedback. This is a brand that is clearly invested in making already successful products even more functional and the best they can be. In my response I proposed a longer upper nose wire on the 3D Print-Knit Masks 2.0 since the wire has a tendency to poke through the material.

Not only did Gihan reply back, he cc'd one of the product developers in the email AND included a code for $50 off my next purchase.

I cannot speak more highly of a clothing brand that truly understands and includes their clients in the development process so intimately and flawlessly communicates their value.

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great Clothing, Superb Customer Service

Thanks to the Team at MOS you guys not only produce great clothing your customer service is second to none!!. I have purchased several orders from MOS however my last order was unfortunately, lost in transit. After an email back to the MOS team they resolved the situation and sent out a replacement order within hours of my enquiry. Thanks guys you produce fantastic clothing and know how to look after your customers - “keep doing great things”

December 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great 3D masks

I bought one of the 3D masks. It is the most comfortable mask I have worn this year. Just ordered two more. The nose clip is comfortable and keeps the mask in place.

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

Longtime fan of Ministry of Supply

Have been a fan of Ministry of Supply for years now. They make some of the best (if not the best) "athleisure" gear out there ... and I've tried many of the brands. Their Apollo polo shirt, for example, simply can't be bested, at any price point. Really can't say enough good things about.

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

My go-to winter masks

Now that the cold weather is upon us, I have turned to MInistry of Supply's knit masks as my go to for outdoor fun. They are comfortable, warm, and available in a range of easy-to-wear colors. Please bring back the light gray, which is my favorite!

December 19, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Clothes - So Happy

My experience with Ministry of Supply has been nothing short of awesome! I was lucky to be chosen to receive a starter kit. The clothes are very high quality, sewn beautifully, durable and stylish. I felt like a new person with my beautiful new Kinetic Skinny pants and silky blue Juno top, picture me prancing around the house. I am ready for my next meeting since I now look the part. The mask I received was well-made with nice thick cotton material. I am styling now!! Client for life, thanks MoS!! Happy Holidays!

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful, comfortable clothes!

I got fortunate enough to be chosen for a starter kit. And can I just say wow! I had received a skirt and a beautiful wrap dress. Both articles of clothing are absolutely beautiful!. As soon as I put them on, I felt ready to put my best professional foot forward. Thank you Minestry Of Supply for all your genorosity and for giving me my confidence back.

December 13, 2020
Unprompted review

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