MiniTool Software Ltd. Reviews 3,446

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, prompt responses, and extensive knowledge. Many people appreciate the efficiency and ease of their overall experience, often noting how quickly their issues were resolved and how user-friendly the products are. The products themselves are frequently described as excellent and effective, with many users finding them invaluable for various tasks. However, some customers reported difficulties with license transfers to new computers or after reinstallation, and a few mentioned that certain features, like color change menus, were clumsy or that specific functionalities were not clearly advertised.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the support team... See more

Product

People report positive experiences with product. Customers consistently praise the software as an excellent... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers praise the software as intuitive,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more

Rated 5 out of 5 stars

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more

Rated 5 out of 5 stars

The licence issue is somewhat difficult. On some of my computers, updating Windows is no problem, but on a few others, there are licence problems with Partition Wizard after an update. For me, the... See more

Rated 5 out of 5 stars

MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more


Company details

  1. Software Company
  2. Computer Accessories Store
  3. Data Recovery Service

About MiniTool Software Ltd.

Written by the company

MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.

Featured Products

MiniTool Partition Wizard
MiniTool Power Data Recovery
MiniTool ShadowMaker
MiniTool MovieMaker

MiniTool Guarantee

We are trusted by millions of users worldwide.

100% Virus-Free and Spyware-Free!

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24/7 Tech Support

Instant Delivery


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Quick, easy tool to have in your toolbox.

The MiniTool Partition Wizard has come in handy so often to fix external drives, usb sticks that have multiple partitions and windows can't easily clean it up and start over. Partition Wizard handles that very quickly.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend

I found customer support to be excellent! The product is straight forward and works as advertised

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

MiniTool offers a wide range of highly…

MiniTool offers a wide range of highly useful software solutions, suitable for both home users and professionals. Their products cover many needs, from disk management to data recovery, all at a very competitive and affordable price. The software is reliable, feature-rich, and easy to use.

Another strong point is their customer support: the email assistance is excellent, fast, and professional, providing clear and effective responses. A trustworthy company that I highly recommend to anyone looking for powerful software at a convenient price.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant, came through where others failed!

I'm not one for normally writing reviews but on this occasion I really feel I must. After trying numerous recovery programmes to rescue some old, recently rediscovered, very precious video files from a worn out DVD with no success whatsoever, this MiniTool software managed to recover ALL of the data from the disc, very impressed, can't thank you enough!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Best partitioning tool I've ever used

Having determined how effective MiniTool Partition Wizard Server is, during a lifetime in IT, I can state - for the record - that it has never once let me down.
Its like a Swiss Army Knife for managing partitioning, because "change is inevitable", and storage requirements are guesswork initially, then become honed over time.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Minitool makes great recovery software

Minitool makes great recovery software. Their Power Data Recovery is my first choice when faced with a damaged or lost partition. Just today I needed to recover a SD card that was corrupted by a camera. PDR came through with every photo that was on that disk. Moreover, Minitool honors their 'lifetime' promise! I have been a customer since version 6.8 and still going strong. Thanks Minitool!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

Canadian Firm

Canadian Firm, good service, had a question it was answered in a day on Christmasday even. Good software, very usefull. What I like very much is the perpetual licences, no monthly fee. I´m Using Partition Wizard since july 2021, so far I received all updates.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Techs worked hard to solve a problem.

They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and then give some suggestions. I have a lot of computer experience and work giving tech help myself. I was stymied until they helped. I've used MiniTool before and will continue rely on it.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

REGISTRATION MISSING

A check of my email discovered I had not registered my one year subscription...registration/email confirmed, I entered it in my MMM problem solved! THANK YOU!!!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I have been using Mini Tool Partition Wizard since 2014. I have found the app to perform admirably. I have also, on 2 occasions, had to contact Mini Tool support to correct my activation key not functioning, and on both occasions, got feedback and resolution of the problem within 24 hours. 10/10

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Mini Tool helped in driver installation problems

Recently, I had to reinstall a driver from a 16-year-old ink printer but was unfortunately not successful, still owning many printer cartridges. Contacting the well-known printer company, its service was very kind and tried several times to help but was not successful. I then additionally tried to copy many internet users advices but still did not succeed. Ultimately I thought of Mini Tool and contacted them. A few hours later, I already received a kind mail from Mini Tool with the suggestion to subsequently attempt various, but well-described proceedings. Now my printer driver is installed. I am very grateful to Mini Tool!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Irreplaceable

For tinkerers like me, who unintentionally love to trash HDDs, USB Drives, M.2, you name it, this is an absolutely irreplaceable tool. And it is now becoming an heirloom, as my kids have apparently inherited my disk-destruction genes (DDG).

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service over the years

To whom it may concern,
Over the years, I turned 80 last month. I have used the MiniTool Partetion Wizard for the past 7 years if not longer. Whenever I've contacted the support group I have been treated with respect and listened to. I have always been able to explain my reason for contacting support. During one of the visits I realized I was purchasing the application, at reduced price, for being a repeat customer, which is a good thing. Then I noticed I could purchase the lifetime upgrade which has turned into one of the best decisions I've ever made.
The PW is not a program I use very often but when I do it has always showed cause and solution to my delima. The problem is either corrected or the drive has become useless, due to one reason or another. I have always liked the layout, readouts, and solution executions. Anyone asking for a good partition manipulating program is directed to partitionwizard site for the best, IMO, all around application for the homeowner.
I do not want to contact the support group again for at least a couple of years. Why, 1) I would like to be around at least that much longer. 2) I dislike having a drive problem of any type. I do not think it is fun but definitely gets my mind back into the DIY mode of keeping my computer storage up to date and operating well.
Thank you for the assist provided with the lifetime upgrade situtation. I would like to wish you all a very Merry Christmas & Happy New Year with many more to follow.

Respectfully,

Ralph Pittman (USN Retired)

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using MiniTool Partition…

I’ve been using MiniTool Partition Wizard Pro, and I’m thoroughly impressed with its powerful features and user-friendly interface. It makes managing disk partitions straightforward and efficient, whether you're resizing, creating, or merging partitions. What truly stands out is their exceptional technical support team. Whenever I had questions or needed assistance, their support was prompt, knowledgeable, and genuinely helpful. It’s reassuring to know that quality customer service backs a reliable product. Overall, I highly recommend MiniTool Partition Wizard Pro for anyone seeking a robust partition management tool with top-notch support.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

minitool is large.i cant see another…

minitool is large.i cant see another part

December 14, 2025
Unprompted review
MiniTool Software Ltd. logo

Reply from MiniTool Software Ltd.

Hi,

Could you please tell us which MiniTool software you are using? What exact issues did you get?

If you have any issues, please feel free to contact us at support@minitool.com.

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