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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Minixpc rocks at what they do

This company is extremely transparent with what they sell to you.
But I highly urge ya'll to pick fast delivery for added reassurance and safety especially when your dealing with expensive toys.

April 11, 2024
Rated 5 out of 5 stars

Minixpc are real and brilliant!

I have just received a product from this company. It arrived pristine!
Before I ordered I had doubts about its authenticity. They were totally unfounded. I have spoken to Bella at customer services many times during the order and the replies were not only fast but humbled me in their kindness and help. This company is genuine and I have no hesitation in saying one of the best customer service experiences I have ever received. Still in shock on how good they have been
Ronnie

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

A CON

There was a special offer so I bought two. The price suddenly changed from £51.90 to £81.24. Numerous emails to the company just brought irrelevant replies.
I have now been told that the price increase was due to the change in sterling to US dollars . If so the the price should have reduced by a few cents! The current offer has increased online to £69.30.
I hate being taken for an idiot. Exchange differences in 2 days. RUBBISH.
NOT AN HONEST COMPANY SO BEWARE!!!!!

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Legit Site

Legit Site
The shipping was fast, effective, and transparent at first the 17Track is weird but once the package is in it’s easy to follow
I purchased a Apex 4 EVA Edition and it came in perfect state.

March 5, 2024
Rated 5 out of 5 stars

The delivery was fast and secure

The delivery was fast and secure, even though I ordered it in Chinese New Year but once business assumes I'm happy with the delivery. Just need to update the shop app doesn't track the package properly.

February 21, 2024
Rated 5 out of 5 stars

Tobin and the customer service team…

Tobin and the customer service team were excellent. Highly communicative and answered all of my questions / concerns within a reasonable timeframe. Product arrived as expected (though it seems the tamper seal was cut… take a video when you unbox your shipment).

January 31, 2024
Rated 5 out of 5 stars

very comunitve they notified me that…

very comunitve they notified me that the product i ordered wasn't in stock for the color i wanted asked me if i wanted to wait or they could send me the product color that they had in stock and i said the color they had in stock would be great. i give this company a big thumbs up and a full 5 star for this company.

January 15, 2024
Rated 5 out of 5 stars

Great product, great service!

I purchased the Retroid Pocket Flip, and it is totally worth the money. It's a great little system that is versatile yet portable. The customer service was straightforward and very helpful. I asked for my tracking number and the status of my order, and they replied very quickly and gave me all the information I needed. I would absolutely buy from them again.

January 4, 2024
Rated 5 out of 5 stars

Topton i9-13900KF with RTX 4070

I have ordered the mini gaming PC with a i9-13900KF CPU. It was a bit lengthy arrival but once shipped it arrived very fast (delivery dest: DK).

I have been in contact with support during the whole delivery and I am quite satisfied with the service.

January 6, 2024

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