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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First time byter experience with Minixpc

This was my first time ordering from minixpc.com, and the experience was seamless. My order was processed quickly and arrived much faster than I expected. The controller itself is a huge upgrade from my old one—great ergonomics and the buttons have a nice tactile feel. I'll definitely be back for more gear in the future

March 2, 2026
Rated 2 out of 5 stars

Was sent the wrong version of the…

Was sent the wrong version of the flydigi cader 5 pro. Would have rated higher if you got my order right

March 10, 2026
Minixpc logo

Reply from Minixpc

Dear Customer,

You purchased the standard version, so everything is correct with the order. We’ve already sent the order confirmation to your email.

Rated 4 out of 5 stars

It s ok

I received my product after 14 days
Everything is good the only issue that i can t follow my shipping but yeah i am satisfait.

February 27, 2026
Rated 1 out of 5 stars

Purchased onexplayer x1 air for this…

Purchased onexplayer x1 air for this vendor. Received email confirmation 1 days later with confirmed pricing for $1299. Credit card was charged for $1299. 2 days later vendor came back claim parts and material gone up and demanded additional $300 or will have to cancel order. I told them you already confirmed pricing and charged my card. This is not the right way to do business if they can’t keep their word. You should not confirm pricing or charge my card before you know your own product cost. End up cancel the order and got my refund.

January 30, 2026
Unprompted review
Minixpc logo

Reply from Minixpc

We sincerely apologize for the frustration this caused. Due to recent sharp increases in memory costs, gaming device prices have become highly volatile and may change unexpectedly. We regret the miscommunication and truly appreciate your understanding.

Rated 5 out of 5 stars

Bought the gpd win 5 handheld pc

Bought the gpd win 5 with a discount and it was one of the best purchases I made in a while. They made process so simple and smooth and answered all my questions. Shipping was fast and the protection plan was affordable. Would highly recommend them and look forward to more purchases with them

January 30, 2026
Rated 5 out of 5 stars

No real problems. Normal order experience

I ordered the Flydigi Vader 5 Pro controller from these guys. It was international shipping so it took a while. My one complaint is the website didn't give me the USPS tracking number once it arrived in the US. (Or at least I couldn't find it.) I had to ask customer service for it.

December 3, 2025
Rated 5 out of 5 stars

Very happy with my purchase experience

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as the mouse arrived in less than two weeks from Hong Kong to Finland. My son is super happy and I gladly recommend this store to my friends and family.

January 5, 2026
Rated 2 out of 5 stars

expedited shipping scam

absolutely do NOT pay these scammers for "expedited shipping". paid $35 extra for it and that was a waste its been 4 days and my order isn't even packed yet.

January 7, 2026
Unprompted review
Minixpc logo

Reply from Minixpc

We sincerely apologize for the delay and your frustrating experience.
Sometimes delays can occur due to unexpected stock shortages.

Could you please contact our customer support team directly? support@minixpc.com
They’ll verify your order status and assist you right away. Thank you for your understanding.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, I've had a couple of issues with controllers I've ordered. Manufacturing faults not the fault of the seller. Minixpc, have replaced both controllers, even when the manufacturers would not. Buy with confidence, I did l, and I'll continue to do so

December 31, 2025
Rated 4 out of 5 stars

Good experience, except for an unexpected price increase after my purchase

Surprisingly, Minixpc asked me to make an additional payment after my purchase due to an increase in memory costs. I paid, and everything has been fine since then. I received my parcel one week after it was shipped.

December 27, 2025
Minixpc logo

Reply from Minixpc

Thank you for your understanding and patience! We're glad everything has been resolved smoothly, and we truly appreciate your understanding regarding the memory cost adjustment. Enjoy your device!

Rated 5 out of 5 stars

Great Experience with Replacement

I don't normally write reviews, but I feel I had to in this case. I had a flydigi Apex 4 controller for a few months that had broken. I had purchased it off of new egg and reached out directly to Minixpc to see if they would even respond and to let them know my controller had broken. To my suprise, they quickly responded and sent me a brand new apex Fly Digi 5 with no questions asked. I was very pleased without having to jump through a bunch of hoops and them showing trust that I was being honest (which I was). Will shop here again!

November 22, 2025
Unprompted review
Rated 2 out of 5 stars

Really Bad communication

Receive 2 time th same ai response in customer service and minixpc, shop app and purolator had no tracking follow up...

November 14, 2025
Minixpc logo

Reply from Minixpc

We’re sorry for the frustration. We did reply to your message, but it seems you may have missed it. If you don’t hear back in the future, please email us directly—we’re happy to help!

You can find an update with the tracking number below. The package is on its way to you, and as advised by the courier, it is expected to be delivered in 1 week.

Tracking number: USP000873380
Tracking Website: https://www.17track.net/en

Any concerns, please kindly feel free to contact us

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