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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Worried about the shipping

I purchased a Beelink GTR7 mini PC from their website, back in July 2023. The product was shipped from China, but the initial tracking number provided was incorrect. I also noticed that the commercial invoice attached to the shipment declared a value lower than what I had actually paid. Although this caused me some concern, the package passed through customs without any issues. I requested an invoice reflecting the full amount I paid and received an MS Excel spreadsheet, which seemed somewhat dubious.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Good relatively reliable shopping experience

Communication was good. Device was received relatively quickly. The tracking was accurate. There isn't much to complain about yet. The only consideration is if I ever need warranty support because of a device flaw. I'll update my review with that info if the time ever comes. But as of now the shopping experience was similar to any other decent store.

December 13, 2024
Rated 2 out of 5 stars

the keyboard in its condition is not good

the keyboard in its condition is fine, but there's one big problem, probably a manufacturing defect: the usb-c port on the keyboard is of very poor quality. It disconnects and reconnects by itself, hundreds of times over. I've used 3 different new usb-c cables, and the result is the same. be careful before you buy!

November 22, 2024
Rated 5 out of 5 stars

Perfect

I recently had the pleasure of purchasing components through Minixpc, and I couldn’t be happier with the experience. The process was smooth from start to finish, with a user-friendly interface, a wide selection of quality products, and efficient customer service. My order was processed quickly and arrived on time, exactly as advertised. The attention to detail and commitment to a hassle-free shopping experience really stood out. I highly recommend Minixpc to anyone looking for reliable products and a seamless shopping experience. I will definitely return for future purchases!

October 31, 2024
Unprompted review
Rated 4 out of 5 stars

Recently I purchased a Mchose G3 mouse…

Recently I purchased a Mchose G3 mouse here.
In a nutshell, the package arrived within the 8-20 days of issuing the tracking number.

Negatives are that you have to check through YunTrack and not through 17track. That can and will confuse customers and make them think the package was not sent and only temporary tracking number was issued.

Next issue is the currently viewing product and sold in last x amount of time numbers. Those are just randomly generated numbers which change every time you reload the site. That ain't giving the site a good look.

October 7, 2024
Rated 5 out of 5 stars

Very honorable company

Very honorable company to make a purchase with and I will continue to spend my money with them in the future. I purchased my favorite pc controller for gaming to date the Flydigi apex 4 and I love it! I had a warranty issue with it recently and this company dealt with it exceptionally well. I am trusting them with my future gaming and pc purchases!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Honkai Firefly Controller

Ordered Honkai merch and got my package fairly fast through Canada Post.
Boxes were a tiny bit dented but that was probably the carrier's fault and not the website.
Everything inside was undamaged and in perfect working order.
Would use them again in the future.
Not a bot. /R/okbuddytrailblazers were here

October 16, 2024
Rated 5 out of 5 stars

Well designed, compact and totally silent. Windows 11 compliant.

MiniXPC was very friendly, and helped me to upgrade my order before it shipped.
Shipping was reasonably fast, considering the distance, and the product is of excellent quality. It's ready for whatever OS you want to install - I chose Windows 11.
I appreciate the silent, fanless chassis because I am using it as part of my entertainment system and didn't want any fan noise interfering with the sound from my audio system.
I also appreciated the ability to customise the build right on the manufacturer's website.
Well done, MiniXPC!

October 15, 2024
Rated 5 out of 5 stars

Merci et bravo Minixpc

Received quickly: 5 working days after ordering
It's a beautiful machine, Windows 11 is pre-installed so easy to put into service
Easy to contact customer service, quick and friendly response, thank you Bella.
Just a small downside regarding the tracking: the number given does not work, I had to contact customer service to get the right number.
I recommend Minixpc for its attractive prices, its delivery times and for the quality of its customer service.

September 27, 2024
Rated 1 out of 5 stars

So basically I ve ordered pc from their…

So basically I ve ordered pc from their site 4 days ago and I received no answer from them.
I did contact the support but they are ignoring me so i don't know what to do. You cannot cancel order so I guess this site is a bunch of scam fishing guys searching for the cheap mini pc.
Social media is dead support is dead.
It's again China. It's now even funny saying this xD

September 29, 2024
Unprompted review

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