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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shop!

Great experience! Very helpful and responsive customer service. Fast shipping. Will definitely buy from them again! :) Thank you!

April 23, 2025
Rated 5 out of 5 stars

Great Seller

Purchase arrived quickly. They offered a promotion 2 days after I made my purchased, I emailed them about it and they gave me the same promotion as well. Minixpc were very responsive to my emails.

April 22, 2025
Rated 5 out of 5 stars

Overall a good experience

Shipped quickly and communicated my order status more than I'd expect a company to which is appreciated.

Packing was good, product received as advertised, would purchase from again.

April 21, 2025
Rated 3 out of 5 stars

Bad service, Nice mouse

Mouse arrived after a one month or so, and not even to your front porch or house.
First mouse I bought was supposedly on “pre-sale,” without a label or warning, making me wait 21 days, and instead delivered me a new mouse that didn’t even arrive at my house.
Got the mouse at last tho.
3/10 service
8/10 mouse

April 23, 2025
Minixpc logo

Reply from Minixpc

Thank you for your feedback. We’re truly sorry the first mouse was lost and took longer than expected due to a logistics delay. We understand your frustration and appreciate your patience.
Glad you’ve received the replacement and are happy with the mouse itself.

Rated 5 out of 5 stars

Positive experience ordering eGPU dock to France

A very positive experience. They replied to my questions within the same or next day. Ordered this eGPU dock on March 24th. They asked me if I'm aware of its limitations (described clearly on the description of the product), which I confirmed quickly. The product was dispatched on March 27th. It cleared EU (France) custom quickly (no extra custom fee on my part) and it arrived inside my mailbox on April 2nd. 9 days in total, with the free delivery option. The product itself works fine. Plug-and-play, no obvious heating nor power issue. Slight noise of the fan which is normal for any PSU. It came with an EU plug adapter and some support pads. It worked great with my RX9070 Pulse. Reliable seller, totally recommended.

March 24, 2025
Rated 5 out of 5 stars

Great service, will use again in the future!

Item came in earlier than anticipated and was in good condition during its transit. Support team was very good at resolving any issues I had during the process. Was always updated during the shipping process by the courier. Overall I highly recommend minixpc if you're in the market for new in box items that are unique.

February 25, 2025
Rated 5 out of 5 stars

I ordered a AOOSTAR AG02 EGPU

I ordered a AOOSTAR AG02 EGPU. shipping tracking was a little wonky, but overall good. The product came in impeccable shipping packaging and the product works amazingly. I would highly recommend minixpc for your computing needs.

January 24, 2025

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