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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for arriving in perfect condition and working as advertised, with many appreciating the availability of unique and hard-to-find items. The customer service is frequently highlighted as exceptional, with people noting their responsiveness, helpfulness, and willingness to resolve issues, even replacing items without question. However, some people were dissatisfied with the delivery service, citing issues like unclear tracking information, significant delays, and items arriving later than expected. A few other people also felt that there were problems with their orders, such as receiving the wrong product version or experiencing poor communication regarding order status.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the good condition... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast shipping,... See more

Order

People report ambiguous experiences with order. Some customers had seamless experiences, with orders... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting its helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and effective customer... See more

Based on these reviews

Rated 5 out of 5 stars

My son wanted a very particular computer mouse and Minixpc was the only place I found where it was in stock. I was a bit reluctant as I didn't know the store. However, my worries were unfounded, as th... See more

Rated 5 out of 5 stars

Quick response, no hassle. Courier info was a bit unclear when they pass it to local courier but they quickly respond to questions about that. Product came clean in perfect condition, no issues.

Rated 5 out of 5 stars

As busy as I am, I have not yet had a chance to test the product itself. But the customer service alone was extremely wonderful! As little did I know, I made a purchase of an older version, then the c... See more

Rated 5 out of 5 stars

Since I wanted a OneXplayer device and they were not available in Europe I chose their site to order it. After buying, their Support wrote me and asked if my order was correct and and informed me abou... See more


Company details

  1. Electronics Store

Written by the company

MINIXPC.com Founded in 2020, MinixPC is an online store focused on MINI PCS and peripheral products.We are committed to providing customers with MINI portable PC products. MinixPC sells high-quality mini computers and related products at favorable prices to those who pc enthusiast and style especially for office, education, home, gaming! You can get high-end gaming pc, smaller pc host, pocket latops, 4K portable monitors and related accessories here. We ship them conveniently to our customers’ doorsteps and pride ourselves on offering the best price and service compared to any other place. Our customers in over 50 countries worldwide can get all the audio equipment they need, including accessories, in one place. No need to waste your time looking somewhere else.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

OneXPlayer 2 Pro arrived fast with bonus accessories!

I recently ordered the OneXPlayer 2 Pro and it arrived fast with several bonus accessories, and for a cheaper price than buying directly from the OneXPlayer store.

Overall, I consider this the best of the 7840U handhelds, and I think the higher price over the ROG Ally is entirely worth it and justified given all the upgrades (more RAM, more storage, bigger battery, additional ports, better cooling, bigger and higher-res display, kickstand, can transform into a tablet or laptop, etc.).

Definitely recommended!

August 22, 2023
Unprompted review
Rated 5 out of 5 stars

Fast service!

Fast updates on questions about whats included in the package. Fast replies and fast update on tracking info.

July 28, 2023
Rated 2 out of 5 stars

bad delivery mistake by minixpc (not DHL)

the address on the con note on DHL was wrong, the you staff keep saying is right! I have proof that your staff make a mistake which force me to drive 70km to and return from DHL depot to pickup, and waste 2 hours of my time. I pay for the more expensive express option and have to waited 2 more days than the orginal date of delivery.

July 30, 2023
Minixpc logo

Reply from Minixpc

We generate and send out exactly according to the address 295 you filled in when you placed the order, and will not change it without permission unless you request it yourself or communicate with the logistics to change it.

Rated 1 out of 5 stars

Deceptive Pricing

I have ordered the GPD Win 4 7840U (32GB/500GB) for 679,99 USD. They wrote back to me after a Question about Taxes I asked them. They had a false date on the bottom, and they asked me to pay the full price, claiming they made a mistake on pricing. I told them that I missed Indiegogo, due to their Deceptive Pricing. They offered me to pay the Difference, according to the Crowdfunding Price... If that means the Early Bird Price or the Retail Price is unknown. They are breaking the Law of Misleading Omissions. They have in the past aggressively priced Products to generate traffic, then demanding costomers pay the real price. Absolute Scum Company

July 11, 2023
Unprompted review
Minixpc logo

Reply from Minixpc

The initial pricing is based on the price provided by the supplier.

Rated 4 out of 5 stars

Great lil console

Ordered an x55 with fast shipping and was told a week+ after that it was out of stock, granted when they got stock again it was delivered very fast and works just fine.
Maybe update your customers if something is out of stock instead of waiting for them to message.
Other than that, like I said, the x55 itself is great and not had any issues with it.

July 24, 2023
Rated 5 out of 5 stars

Fast shipping

Fast shipping, and communicated to emails. Happy with overall experience with the company so far. Look forward to more purchases.

July 18, 2023
Rated 3 out of 5 stars

The tracking information and timing on…

The tracking information and timing on shipment were not clear or up front. I just received a general 1 to 3 week shipping statement and it would be better to have an order page that contains order info and shipping estimate and/or shipped date with tracking info.

Thanks

June 26, 2023
Rated 5 out of 5 stars

I ordered from Germany an mini PC…

I ordered from Germany an mini PC beelink ser6. I wasn't sure about taxes and the shop itself but was later VERY satisfied. First minixpc gave me a little upgrade because the 6800H I ordered wasn't available right away - So they offered a slightly better CPU for the price. THANKS again! Also, taxes were already paid so the parcel arrived without any additional costs (at least now in June 2023). Happy :-)

May 31, 2023

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