While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been meaning to complete my pension search and get organised for so long but it’s such life admin and not knowing who, where, when didn’t make it any more enticing! This has been the easi... See more

Rated 5 out of 5 stars

I've had a lot of different jobs over the years and hadn't been as diligent as I should have been at keeping track of who the pension providers had been. Mintago have been able to find a few of the mi... See more

Rated 5 out of 5 stars

Both Sharon and Kim were really prompt and helpful, both are very customer friendly and they assisted us right to the very end of our set up and even went above and beyond checking and double checking... See more

Rated 5 out of 5 stars

We have recently started providing employee benefits through Mintago. We're a small business and don't have a dedicated payroll specialist so carrying out the back office transition to salary sacrific... See more

Company replied

Company details

  1. Mobile Money Agent
  2. Educational Consultant

Written by the company

Mintago is the only end-to-end unbiased financial wellbeing solution that makes both businesses and their employees financially healthier.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pension Consolidation

As part of their service to our company, Mintago were able to quickly source my pension pot from a previous role.
They were very fast, and communicated well throughout!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

SOOO helpful and friendly

Great customer service and a quick reply! I had some trouble logging into my account but the Mintago team sorted it within a few hours. Can't wait to use some of my benefits :)

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Mintago migrated my old pension for me

Mintago was able to migrate my previous pension for me, even after changing my name and not knowing my policy number. Some additional info was required but they made it really simple. Communication was excellent and I highly recommend making use of this service.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Mintago are so helpful

Everything ran so smooth with this company, My questions were answered in quick time and my query was sorted with no hesitation.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Dealing with Daniel and Kelsey has been a pleasure. Both are very knowledgeable and understand our business needs. Highly recommended.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Sharon and Kim are the best!

Sharon and Kim are exactly what we needed as a company. We had had a few bad experiences with payroll teams who just didn't provide the service we were looking for. Since coming to Mintago, I haven't found a single error or had a single issue with anything the two of them have done for us. They have the trust of not only myself, but my entire team which is incredibly important as we are small business. I no longer dread confirming the payroll! Thank you Sharon and Kim!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Support Teaml

The Support Team responded very quickly and were super helpful.

July 9, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi Krissy,

Thanks for the positive feedback! We're so glad our Support Team could help quickly and make things easy for you.

Don’t hesitate to reach out anytime!

Best,
Mintago Team

Rated 1 out of 5 stars

The Pension search is absolutely awful

The Pension search is absolutely awful! It’s supposed to be easy but I’ve had nothing but pushbacks from so called ‘Pension Search Experta’ who don’t seem to be able to review Information that I’ve given them several times. I started the search back in February and still haven’t heard back from them in early July. Honestly I wouldn’t bother using these clowns, will cause more headaches than any sort of help.

July 7, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi Tasha,


Thank you for taking the time to share your experience and we're sorry to hear how frustrating this has been for you. We completely understand your disappointment, especially given the delays and repeated requests for information you've already provided. That’s not the experience we aim to deliver.

We are currently following up with the team to understand exactly what’s happened in your case. Once we have the full details, we will be back in touch directly to help get this resolved as quickly as possible.

In the meantime, we truly appreciate your patience.

Best,

Mintago Team

Rated 5 out of 5 stars

Very responsive

I use the discounts often and it is a great way to save money. From the employer side, the team is very responsive to any queries we had. Massive thanks to Helen for the onboarding process and Sharon for being a superstar at getting the payroll side of things rolling!

June 30, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi Adrianna,

Thanks so much for the lovely feedback! We're really glad to hear you're enjoying the discounts and that things have gone smoothly on the employer side too. We'll also be sure to pass on your kind words to Helen and Sharon.

If there's ever anything you need, we're just a message away.

Best,
Mintago Team

Rated 5 out of 5 stars

Highly recommend partnering with Mintago!

We have recently partnered with Mintago as part of our employee benefits review and the on-boarding has been very smooth and stress free. We have received a lot of positive feedback from our employees and the platform is very slick, user friendly and easy to use.

In addition to partnering with Mintago, we reviewed our pensions offering and with the help from Mintago's payroll specialist, Sharon, we have sucessfully implemented all the necessary changes to further increase our employees perks. Sharon has been a huge help and has gone over and above to ensure we are fully set-up and ready to go. I would highly recommend a partnership with Mintago!

April 30, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi Shaun,

Thank you for the wonderful feedback! We’re so pleased to hear the onboarding was smooth and that your team is finding the platform easy to use. It’s great to know our support (especially from Sharon) helped make your pension changes a success.

We're proud to partner with you and look forward to continuing the journey together!

Best,

Mintago Team

Rated 5 out of 5 stars

Got in touch with them to answer a…

Got in touch with them to answer a query on childcare, replied with a quick solution.

Easy

April 29, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi JB,

Thanks for the kind words! We're glad we could help quickly and make things easy for you. Don’t hesitate to reach out anytime!

Best,

Mintago Team

Rated 5 out of 5 stars

Amazing support from Sharon Ringer

Sharon Ringer was unfailingly helpful in getting the Mintago salary sacrifice scheme over the line under a tight deadline. She is hugely knowledgeable in her field and we would not have been able to impement Mintago without her. She went above and beyond to ensure the implementation was a success!

April 17, 2025
Unprompted review
Mintago logo

Reply from Mintago

Hi Aida,

Thank you for the lovely feedback! We’re so glad Sharon was able to support you through the salary sacrifice setup. We’re delighted the implementation was a success and look forward to continuing our partnership!

Best,

Mintago Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look