Mintyfresh Reviews 1,103

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The product quality is great, delivery was fast, and it was a nice surprise to receive bunch of cool extras as a gift.

Rated 5 out of 5 stars

Amazing Seller, would 100% buy from again. Kept well informed of delivery! Quality of items is unreal. Great package to receive, first order exceeded expectations! Boxed amazingly! Awesome freebies!... See more

Company replied

Rated 4 out of 5 stars

The pricing on the things I bought was great, the shipping info and price were very well presented and clear. Very fast delivery. The only things I found mildly frustrating was the availability of Ite... See more

Company replied

Rated 4 out of 5 stars

The shipping confirmation with the tracking number was only sent today, two days after the parcel arrived. Unfortunately, the figure arrived broken, with the hands off laying loose in the packaging.... See more

Company details

  1. Art Gallery
  2. Art Dealer
  3. Collectibles Store
  4. Internet Shop

Written by the company

Mintyfresh was founded by Joel van Egmond in 2008 in the Netherlands and is one of Europe's main source for Designer Toys, Sofubi, Plush and lifestyle products. We are a reseller but also distributor for many of the brands below. Mintyfresh carries platform toys like Janky, Guggimon, Konatsu Kaiju, Android, Bearbrick, and Funko Pop! But we also carry a wide range of selection from companies like Superplastic, Medicom Toys, Funko, Kidrobot, Mighty Jaxx, Coarse, Instinctoy, 3A toys. Some of our most popular artists are Konatsu, Jason Freeny, Fools Paradise, Whatshisname, van Gogh, Kaws, Andy Warhol, Keith Haring, Basquiat and many more! Mintyfresh fused with Creamlab in 2021 and we also have the capability to produce limited edition Resin & Vinyl figures for ourselves and as whitelabel products for companies and artists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Awesome products and packaged witch care

Awesome products and packaged and shipped with care. This was my second order, but will def come back for more.

June 24, 2023
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Reply from Mintyfresh

Thanks for the great feedback Mitch! We're always happy to see a customer return, it tells us we're doing the right thing!

Rated 5 out of 5 stars

perfect experience

your communication and information creates trust.

fast delivery.

June 23, 2023
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Reply from Mintyfresh

Thanks so much for the great feedback Marie! We know from own experiences online shopping can be madness and therefore we're super happy to hear that we're doing it right! Thanks for shopping with us, hope to see you back for more in the future :)

Rated 5 out of 5 stars

Excellent sellers

Excellent sellers
I received my pakalolo green in intact box, extra secured.
Even though other buyers were nagging for this product i got perfect order with extra gift too.
Trust 100%

June 1, 2023
Unprompted review
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Reply from Mintyfresh

It's great to hear you had a great experience shopping with us Evangelos! Thanks for leaving this feedback, unfortunately sometimes things happen that is out of our hands and people look for someone to blame. We always try our best to solve the situation no matter who's fault it is, luckily it was not necessary with you :)

Hope to see you back in the future to expand that collection!

Rated 5 out of 5 stars

MOR23-26430

I wish I could drop this review with the negatives ones, instead of positives - so that the concerned people would read this instead of all the fools spreading misinformation.
But that would be wrong too, because it was a great experience through-and-through.
I got in touch with Joel from customer support beforehand, as I was concerned with import taxes in Norway (they are a bit(very) strict here). However, I was provided with detailed information on prices and what it would total for me to import it. Everything came as advertised, so i'm very happy. I will be doing more business with them in the future.

June 21, 2023
Unprompted review
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Reply from Mintyfresh

Thanks so much for your indepth review Kris! There is a lot of misconception sometimes how much we can do and how much we can control !

Thanks for the order, and we're very happy to hear it went all speedy and as projected by us, hope you enjoy the new Bearbrick and we hope to send you more in the near future!

Rated 5 out of 5 stars

Better to skip reviews sometimes

Guess the international differences make an impact. I was prompted to leave a review with trustpilot for minty fresh. It said they use them to review experience.
Minty fresh replied by saying they weren't sure why I used trustpilot to voice my experience. Either don't ask folks to review or be happy you got an honest response. Was given a delivery date by the 12th. It's the 18th & nothing has arrived. Most likely a shipping issue which is out of MFs control. So I left my review because I was ask to. Probably a better way to communicate with folks buying your cool items. But again this is all my 1st experience with the company.

June 18, 2023
Unprompted review
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Reply from Mintyfresh

Hey James,

we understand the frustration and we appreciate the score nevertheless!

99% of our customers come from within the European union, these receive their package overall within 2-5 business days. The trustpilot invitations are sent automatically after a specific period (also to pre-order customers that don't receive their order for another 3-9 months) so this does cause some weird situations sometimes when people receive the request for a review before the package is delivered.

In the meantime we had contact via mail and another issue was raised, I expect we will find a solution for that aswell. Our intentions are good but we cannot control anything that has to do with the shipping process once it's out of our warehouse. Customs process delay, airport delay, heat or cold delay, whatever delays, before your order we have prayed 25000+ times already nothing would happen to the package but unfortunately it does happen things make stuff go bad.

Greets
Joël

Rated 5 out of 5 stars

Fast Delivery!

Fast Delivery!
Great Condition!

May 29, 2023
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Reply from Mintyfresh

Awesome to hear it arrived safe and fast Kaloyan! Hope to expand that collection even further in the future!

Rated 5 out of 5 stars

Easy and smooth!

Easy and smooth. Fast delivery!

June 12, 2023
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Reply from Mintyfresh

Thankk for the great reviewscore and order Mario!

Rated 5 out of 5 stars

Super fair prices and lovley…

Super fair prices and lovley shopowners.
Every time you order you'll get a nice surprise!
Big up's to Joel and the fam

June 2, 2023
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Reply from Mintyfresh

Thanks so much for the amazing feedback Leo! We will be expanding our free gifts program and will be selling more prints in the future, so enough to come back for :)

Rated 5 out of 5 stars

My wife Marianne loved the joe cool…

My wife Marianne loved the joe cool Snoopy. Very quixj secure shiing. Great Job as always Minty Fresh.

May 26, 2023
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Reply from Mintyfresh

Thanks for the lovely feedback Paul! Happy to hear your wife enjoyed the new figure and we hope to see you back soon!

Rated 5 out of 5 stars

Amazing experience

Amazing experience! Would love to buy more in the further.

May 17, 2023
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Reply from Mintyfresh

Thanks so much for your visit and your purchase Lotte! Hope the Bearbrick is looking good in your collection and we hope to expand it in the near future :)

Rated 5 out of 5 stars

Good Stuff. Good Service.

The support was great. Problems got solved easy and fast, the stuff they sell is excellent. I love it.

May 24, 2023
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Reply from Mintyfresh

Thanks for working along with us Werner to solve the issue Werner! Enjoy your new goodies and hope to send you more soon ;-)

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