Mirhajewels Reviews 81

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

The delivered item is completely different design to what was been agreed. The sample was in italic font (e.g. caligraphy) and in good lay-out, but the one has been made and delivered is very basic f... See more

Rated 3 out of 5 stars

Packaging could be better. The package I saw online was not the same as the package I received. I received a small bag but online, jewelry is placed in a box. Ruined the unboxing experience for me and... See more

Rated 1 out of 5 stars

The whole experience was the worst EVERRR! I wanted a customised bracelet, someone contacted me to ask about the design, I sent him all the details he told me to wait in order to confirm the po... See more

Rated 5 out of 5 stars

Best customer service, beautiful necklaces, expert in customization. Also got a free ring. It made a her smile. Thank you!❤️

Company details

  1. Jewelry Store

Written by the company

MirhaJewels proudly presents a collection of handcrafted accessories that exude an essence of minimalism and timelessness. With our stunning designs, we aim to seamlessly blend into your everyday style, adding a touch of elegance. Join the MirhaJewels family in engaging in these important conversations and let's eradicate the stigma together.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Item received was wrong

Item received was wrong. Poor customer service. Late replies..
The product received was good, but it was wrong ..

Will change my review once item was replace with the correct one. Hopefully.

July 12, 2025
Rated 1 out of 5 stars

Unmatched design to what been discussed and ordered.

The delivered item is completely different design to what was been agreed. The sample was in italic font (e.g. caligraphy) and in good lay-out, but the one has been made and delivered is very basic font (like Arial).
Please check the WA conversation with your representative, you can see the sample vs actual photo there.

June 9, 2025
Rated 1 out of 5 stars

Bad quality and bad customer service

I bought from them This item and it wasn't the Same one that I ordered and the color was different and it was full of scratches and when I communicated with them to return it they stopped to answer my messages and no one cares about my complain this company I am not recommended to anyone once they took the money they stopped to reply the replying very poor and they are not assist me at all, how come page like this one to treat them cutomers in this way

December 31, 2024
Unprompted review
Rated 3 out of 5 stars

Decent

Material quality was good of the pendant. Dleivery could have been better. Unsatisfied with the delivery of the product.

December 12, 2024

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