Mirror Bingo Reviews 623

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Hi all. When you self exclude from any gambling site, sites think you have a gambling issues with me thats not the case at all. We all have choices I know, but Mirror Bingo is the worst site I have ev... See more

Rated 1 out of 5 stars

Scamsite they happily take payments from your card but won't pay out I deposited £10 but wanted me to spend 717 pounds before I could with draw don't think so not every one has photo I'd I don't drive... See more

Rated 1 out of 5 stars

Signed up a while ago, just recently I won. Uploaded all I’d, as requested, however wouldn’t accept my id or gas account, so had to email them, this took a week for a response. Finally all verified,... See more

Rated 1 out of 5 stars

Deposited £30 poor play so was wanting to withdraw £50 didn't realise it's £2.50 to withdraw. Then they want you to upload documents which was impossible as they say its not correct ect ect permanentl... See more

Company details

  1. Online Casino or Bookmaker
  2. Bingo Hall
  3. Gambling Service

Written by the company

Mirror Bingo brings you online bingo games and the UK's favourite slot games 24/7. We have loads of promotions, with the chance to win free spins, trophies and get cash drops. See our latest promotions here: https://www.mirrorbingo.com/promotions To withdraw, please verify your account using our easy uploaded tool. Follow the simple steps here: https://www.mirrorbingo.com/help


Contact info

1.2

Bad

TrustScore 1 out of 5

623 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid this site at all costs!

Avoid this site at all costs!! Happy enough to take your money but cannot withdraw winnings..what an absolute rip-off! Do not waste your money joining this site..never ever had any of these problems with any other bingo sites

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

Jump man gaming station away

They make it impossible to withdraw had dealings in the past with this firm eventually got my winnings back but took weeks didn't realise it was jumpman who owned this site again problematic with docs etc.
Please do not give these cowboys your money
You won't see it again

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Went take out my 70 quid and the…

Went take out my 70 quid and the withdrawal has some disappeared so you cannot withdraw what you've won this is not on bonus how can this be followed government agency let this go on as they get millions from these sites nobody ever owns u p to the back handers there obviously taking hey goverment prove me wrong

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute Scammers AVOID AT ALL COSTS

Absolutely shocking company. I spent about £1,000 won £830. Provided photo ID, picture of cards used. One of the cards was my wife's as I lost mine, submitted bank statements verifying proof of joint account, selfies of both of us showing ID for verification. Was happy to keep emailing me changing goalposts but once they had everything self excluded me and have yet to receive my winnings with no response now to the email chain

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Bad site

Right this site is easy to join, takes your cash straight away but when you try to withdraw what a nightmare. Still awaiting now but ended up giving them back as couldn't with draw, response is shocking and takes ages, I ave now been waiting for over a week, I'm fuming as got up to alot of money and i lost the lot.

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

Please read the reviews before joining.

***UPDATE 9 MONTHS LATER***
I still don't have my money. I'm ashamed to admit I've let them keep it because I couldn't deal with the stress and their total lack of customer service skills.
I came to the conclusion they were intentionally blocking my attempts to send them information to verify my ID. I couldn't upload using the tool on their website. They wanted 5 different things, and I had them all ready to send to them but as I said in my initial review they only allow you to upload 2 different docs at a time. You can't upload any further ones until they deal with the first ones you've sent. Each time they'd say there was an error and to upload again. Or they'd say the picture was too dark, the print was too small..Basically they'd say anything other than accept what they knew I could provide. In the end I actually did attach everything to the email thread I had going with them despite them ignoring my requests to do so..Guess what!...They wouldn't accept them via email and directed me back to the online tool. That was me done. I didn't even get my initial deposit back! What's was so infuriating about the whole thing was that despite them refusing to wothdraw to the card I'd deposited with, they would still accept a further deposit from it (No, I didn't deposit a second time..Once was enough!) Mirror Bingo was happy to take a further payment from my card, but wouldn't allow to withdraw what I presume is still sat in my account..
*****************
I implore anyone to check out the reviews of this site before joining. I wish I had!! I'd have stayed well away had I of known what was to come.
Firstly, this isn't a complaint based on bad luck or accusing the games of being rigged etc..
I joined, they accepted my card and swiftly took a deposit. I actually won!! Only now they won't pay out due to account verification issues. They need to verify the very card they allowed me to register and deposit money with. You'd think they'd do this first before even allowing a deposit in the first place..
My situation is even more difficult than most as I don't own a passport or drivers licence for ID and this meant other ID was needed. Birth cert, marriage cert, proof of bank and home address and so on..
The things they're asking for I can easily provide but actually being able to upload them is a whole other challenge altogether. They keep ignoring my pleas to attach them to the current email thread we have going (I've been asking for a week now) If I could do it that way they'd already have the crazy amounts of ID they're requesting. Including a selfie of me holding up my birth certificate (Yes really!!) The upload section on their site is rubbish. It only allows 2 documents uploaded at a time but I'm being asked for upwards of 5. I have to wait for the first 2 to be verified and then upload more as they request it. Hence why me being able to attach all to our email thread would be far easier and quicker.
Just avoid. Avoid like the plague. It's 2023 and most sites verify by electoral roll info and not these invasive archaic methods. I feel for everyone in this review section. Mirror Bingo should be closed down.

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

all documents verified

all documents verified. no money if they domt issue final letter british gaming cannot help you. even if they say that the coplaint is at an end british gaming wont help you for 51 days.

September 21, 2023
Unprompted review
Rated 1 out of 5 stars

This is the same as or sister site to…

This is the same as or sister site to yourfavouritecasino, the worst for verification only joined as i saw an add on facebook and clearly the reviews were fake clickbait, deposit £10 for 200 spins of pots of gold, Joined it gave me 20 and £1.90 from the spins however that win is wagered and you will never receive it, good luck with any chance of a bonus win, it's the absolute worst site ever. Withdrawal requires photo id, access to your utilities statement via online log in and password, photo of the bank card and copy of a bank statement. but that wont be the end of your verification you can be waiting up to 2 weeks for it to be cleared then they take £2.00 off every withdrawal you have for the effort it takes them to process it, then guess what the next time you win they demand the verification process all over again, it's to make you give up on trying to get your winnings. As a regular online casino player please trust me when I say avoid. It really is the worst site I have ever played.

September 18, 2023
Unprompted review
Rated 1 out of 5 stars

Mirror bingo still not verified my…

Mirror bingo still not verified my account. Their Upload isn’t scrolling. It seems as if it’s a game to them that they’re enjoying. With no Phone lines or Chat facility, save yourselves the bother and dn’t join in. They mess about immaturely. Ask for information then make sure the category is different so it won’t correspond then say it won’t be accepted. Obviously because it’s not what the scroll bar states that won’t move. Keep away.

September 16, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting! Will let you deposit but as soon as you win you can’t withdraw all! I am tamping!!!!! £1400 won l, but in all fairness I’ve probably deposited that over time. I was allowed to draw £500 there is noooooo responsibility for gambling at all!

September 17, 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting site

This company must be billionaires!…worst site I have ever been on! Been trying to get my documents verified for at least 6 weeks. Take your money no problem though. Stay clear! Owners/directors should be jailed.

September 12, 2023
Unprompted review
Rated 4 out of 5 stars

I won £130 on my first time playing

I won £130 on my first time playing. After reading reviews on here I was ready to fight to get my money. How ever loaded all my documents in 1 morning got verified the next morning then money was in my bank with in the hour. The only strange thing is the £2.50 charge for withdrawals and the 6 documents I had to load in as I used Apple Pay to deposit

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

Scamsite they happily take payments…

Scamsite they happily take payments from your card but won't pay out I deposited £10 but wanted me to spend 717 pounds before I could with draw don't think so not every one has photo I'd I don't drive no passport as I can't travel. Why want prove of I'd when they accept your card payment site wants reporting

August 27, 2023
Unprompted review
Rated 2 out of 5 stars

This is an update

This is an update , I uploaded my documents , and had an email saying I am now verified. But was never told how to get my money out . There is no way I can take my money out it's just stuck there with no help to get it out it's been 3 days now , and no withdraw button available at all , very disapointed . And iv done everything they asked very disapointed.

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

Don't waste your time or money

Don't waste your time or money, the QR system does not work and customer services are a joke, new customer won £100 then told i have to give them everything except my inside leg measurement as proof

August 22, 2023
Unprompted review

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