Mirrorforyou Reviews 226

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Would love to be able to comment on the mirror I ordered on 11 Dec but as per a similar review, after initially telling me there is an issue with supply of the frame, my emails are now being ignored.... See more

Company replied

Rated 1 out of 5 stars

Ordered a Mirror on 29th December 2020 and it is now 9th February 2021. Tried emailing them several times got no answer, tried phoning and got "customer service is not available" - they got that r... See more

Company replied

Rated 1 out of 5 stars

No ongoing product support - mirror purchased for £350 and supplied a few years back - good quality. The dimmer has failed. They won't sell me a spare part, they won't assist with sourcing one, they... See more

Company replied

Rated 1 out of 5 stars

Poor quality of product. The mirror looks horrible as due to its location it is possible to see it from the side. Also promised IP rating is not provided. For that amount of money I find it total... See more

Company replied

Company details

  1. Bathroom Remodeler

About Mirrorforyou

Information provided by various external sources

We are dedicated to giving you the very best personalised mirrors with a focus on uniqueness, quality and affordability. We are sure that our wide range of products and professional service will make it easier for you to choose your desired mirror.

As an online shop, we have been successfully selling in the UK since April, 2015.

We aim at delivering to you the best quality products, totally customised and not available elsewhere.

With us, you can be sure that your mirror will be one and only.

We invite you to use our flexible services and a wide range of products in order to get just what you want for an affordable price.

We specialise in:

LED illuminated bathroom mirrors

LED infinity mirrors

classic bathroom mirrors

bathroom mirrors in frame

made to measure mirrors

Contact info

1.7

Bad

TrustScore 1.5 out of 5

226 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

The service from this company was…impeccable.

The service from this company was impeccable. The mirror is exquisite. We needed the mirror delivered for Christmas at very short notice, and they literally did manage to oblige.
I cannot recommended the company and products highly enough. If you want something out of the ordinary and not the same as you can buy just anywhere this is the company to contact.

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service Mirrorforyou 👍🏼👍🏼

I wrote a earlier review about Mirrorforyou regarding the mirror I ordered and was not working. This review is about the response I had with Mirrorforyou. They did email me apologising about this matter. They did order me a new mirror which arrived a few weeks later, this mirror was fine, the lights, clock and Bluetooth was working and looks brilliant in the bathroom.

This review is to say thank you for replacing the mirror and if you give Mirrorforyou a chance to rectify a problem you may have, they’ll go out of their way to make sure you are a happy customer buy exchanging, replacing or giving a full refund. So thank you once again mirrorforyou for your services, I will be using you again and will recommend you to friends and family

January 10, 2019
Unprompted review
Rated 4 out of 5 stars

Bespoke large mirror bought from Mirrorforyou

So my review is... we needed a mirror with lights but could not find anything large enough off the shelf. Came across this website and rang the number to check if the company was kosher. So with some reservations being just a website so we ordered and thought buying it with a credit card so anything goes wrong I can do a chargeback. Our mirror arrived and all looked great while in the packaging. A few weeks later the electrician came to install it and found it was chipped. Gutted! However, we contacted the company and they sorted out a replacement. Took some time to get there but yes we have a bespoke large mirror that looks great. If needed another I would use this company again.

October 11, 2018
Unprompted review
Rated 4 out of 5 stars

Nice mirror

NICE LOOKING MIRROR

September 2, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for your feedback!

Rated 5 out of 5 stars

Well worth the money

The talking point of our new bathroom... Was well worth the spend.

August 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Great to hear that your bathroom LED illuminated mirror is a thing to envy for your friends/family :-)

Rated 5 out of 5 stars

Bathroom mirror

Excellent service exact as to order would use again and recommend

August 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

We're looking forward to your next orders ;-)

Rated 4 out of 5 stars

Slight delay on delivery but came in…

Slight delay on delivery but came in good condition no faults. There is a low hum when light turned on , and demise on all time minor flaws but works well. Would be best if demise on when last get on only.

August 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

We're glad you're satisfied despite the slight delay!

Rated 5 out of 5 stars

LOVE MY MIRRORS

LOVE MY MIRRORS! I looked for illuminated mirrors for ages but none were quite right until I found these. They look so elegant in our bathrooms and we regularly get compliments on them. The lighting is subtle, being backlit and not on the front (which is what I was looking for) but gives off just the right amount of light. A true backlit mirror. I never do my makeup without this mirror on! We currently have 2 and couldn’t be more pleased with them. We were also able to order bespoke sizes which was another added bonus because we couldn’t find the right size we wanted anywhere. We wanted them oversized to fill pretty much the entire wall and they look fab. Oh and if you can, go for the on/off touch button for added ‘chicness’.

August 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Great many thanks for your review. We're very happy that we've come up to your expectations :-)

Rated 1 out of 5 stars

Poor poor poor

Poor poor poor. Phone lines not working, chat not working, slow to respond to emails, if they do at all.

August 9, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for your feedback. We are sorry that you couldn't get through earlier on this month, but we had a technical problem with our phone line. Your email was responded to by our customer service.

Rated 5 out of 5 stars

Beautiful mirrors, great customer service

I ordered an LED mirror from Mirror For You last year. Unfortunately, the LEDs at the bottom of the mirror failed a few months in. I contacted Maciej in customer service who was very apologetic about the fault and didn't quibble at all about sending me out a replacement as the mirror was covered under their standard 3 year warranty. I re-ordered the same mirror along with a couple of modifications and we're so happy with the end result. The quality of the mirror is exceptional. The reflection is beautiful and the surface cleans very easily. We had the touch switch the first time round which has a green glow when on standby and is blue when it's on but opted for the sensor switch, which sits discreetly on the under side of the mirror, for the replacement. Both are very stylish and elegant. We also opted to have speakers installed which is a brilliant addition as they connect easily via Bluetooth and the sound quality is good. The delivery process was easy, the mirror was packaged very well in order to avoid damage in transit and Maciej kept me informed every step of the way. All in all a very positive experience and I'd happily order from them again.

August 3, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you very much for your positive review. We're glad to hear that you are satisfied with the product and customer service we offer. We're looking forward to your next order ;-)

Rated 2 out of 5 stars

Good product but very cheaply put…

Good product but very cheaply put together with a very thing and flimsy mirror. For the amount you are charged you would expect a descent quality mirror. The fixings on the back are also very flimsy and not fitted very well. Very disappointed for the almost £500 we paid.

June 25, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Hello, thank you for your review. Please remember that if you're not fully satisfied with the purchased product you've got the right to return it within 14 weeks since delivery.

Rated 5 out of 5 stars

Great product

Great product, good quality and easy to put up

June 23, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Many thanks for your review! We're sure your bathroom LED illuminated mirror will be a thing to envy for your friends and family ;-)

Rated 5 out of 5 stars

Great service great product

Well packed, great product, exceeded our expectations and looks amazing better than the retouched shot on the site, logo haters, the logi is pretty discreet

June 1, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for your feedback! We're happy that we have yet another satisfied customer :-) This makes our work even more rewarding!

Rated 4 out of 5 stars

I made a mistake on the order, but they sorted it out.

I made a mistake when I ordered our mirror, due to confusion on the options that were available. However, they have been excellent in sorting it out. Very pleased with our lovely mirror.

May 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for putting your trust in mirrorforyou.co.uk! We're glad to hear that you're satisfied with our customer service and that you're happy with your LED illuminated mirror.

Rated 5 out of 5 stars

I had looked everywhere for a custom…

I had looked everywhere for a custom mirror for a bathroom sized 1600mmx700mm.
Only a few websites even provided something close to that size. I was at one stage thinking about getting two 800mmx600mm and putting them together to make one big mirror.

However came across mirrors for you spoke to someone in the customer services department ordered the mirror and 2 weeks later received the perfect mirror.

Superb service and at a very competitive price.

May 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

We're glad that we could help! We specialise in custom made LED mirrors. Thank you for using mirrorforyou.co.uk!

Rated 3 out of 5 stars

Build quality not great

The product ordered was a bespoke illuminated mirror 160cm x 90 cm.
The order time taken is like waiting for paint to dry but to be fair the product was packaged well and arrived in one piece.
The main reason im marking it as a three star review is the quality of the build. The glass is so fragile and chips easily and one of the mounting hooks was missing.

May 29, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for taking your time and leaving your review of mirrorforyou.co.uk and its product. Our LED illuminated bathroom mirrors are only made to order so it can take even approximately 14 working days to have an LED mirror manufactured and delivered, especially if it is a large one.
Mirrors are fragile in general and have to be handled with care, but we also offer models with rounded corners so that risk of a chip can be further decreased.
As for the missing hook, please contact with our customer services and we will definitely send you a spare.
We're happy that you are satisfied with the quality of our packaging and hope you will enjoy the product!

Rated 5 out of 5 stars

Very happy indeed

Very happy indeed, lots of communication, delivered quickly and all looks fab!

April 16, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

We're glad that we've come up to your expectations! Thanks for your feedback :)

Rated 5 out of 5 stars

Happy customer!

Very easy to create the mirror you require by simply selecting the size and then adding options. The mirror was delivered promptly, and well packaged. Clear fitting instructions included. Really pleased with the result.

April 12, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Great many thanks for your positive review! We're happy that constant changes we're making to the website and other parts of our business are appreciated by our customers.

Rated 5 out of 5 stars

Good service, good quality product

Easy to order, brilliant variety of mirrors, speedy delivery

April 9, 2018
Unprompted review
Mirrorforyou logo

Reply from Mirrorforyou

Thank you for taking the time to leave your valuable feedback. It's great to hear that customers appreciate our wide variety of LED illuminated bathroom mirrors.
We're working on new models so soon we'll have a couple of new products to introduce.

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