It’s a scam business now. I purchased couple bags before they changed to “wholesale”. Ordered and paid for 5 bags Sept 30,2024. As of today April 18, 2025, not a reply or update to my numerous emails... See more
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See what reviewers are saying
This is the second time I have purchased a beautiful, unique hand bag from Mirta. Once again you get 10 out of 10. The experience from clicking submit to receiving my delivery was highly personalised,... See more
Third purchase from my favourite Italian brand. Shipped swiftly from Italy and arrived at the fastest speed possible. Communication is impeccable as my queries were attended to within reasonable time... See more
You know I love you all! After 28 years at Bloomingdales (in handbags) Chloe to Coach to Chanel, I respect an amazing artisan company. It amazing how quickly and efficiently handbags luxuriously made... See more
Company details
Written by the company
Shop iconic handcrafted fashion, 100% Made in Italy, straight from the finest luxury artisans. Our exclusive tradeshow ships worldwide for free.
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Good quality
Good product
Good design
Good quality
Good serve
I will recommend to my friends
August 18, 2022
My package arrived in a sturdy safe…
My package arrived in a sturdy safe box. The two handbags I ordered had to be specially made and the team at Mirta kept me informed of progress. It was a painless process, the team are professional and efficient. I am very impressed. It was the first time I had used the company and I will let my friends know all about it. Great product - well made - good price - and no import duty to pay to the UK which I had been concerned may be the case. Elena in London
August 17, 2022
Beautiful bag!
Beautiful bag!! Worth the wait!! Customer service was very helpful and had excellent response to my questions!!
August 16, 2022
Perfection !!!!!
Perfect! Very good website. Very good and easy to buy staff in MIRTA. Products are high quality!!!!
Servis is great!!!! Absolut Great Idea!
Great Sending! Great bag!!!! I am so happy from my new Bag from Florence. I will order more. 👍👍👍👍👍
August 16, 2022
My Elvira
Mirta is a great platform for consumers all over the world to get access to Italian artisans.
Though, be prepared to wait a very long time. It's true that there is a suggestive time length for your unique piece to be crafted, but mine took almost 3 times longer due to COVID19.
I ordered a gift for my mom and thought it would arrive on time as I ordered it 2 months in advance, but it still didn't make it on time...
In the end, the product is of great quality and the communication with Mirta representatives was top notch, just not on time.
August 16, 2022
You know I love you all
You know I love you all! After 28 years at Bloomingdales (in handbags) Chloe to Coach to Chanel, I respect an amazing artisan company. It amazing how quickly and efficiently handbags luxuriously made in Italy can arrive on my doorstep. Millie Fiore!! (Hope I got that right)😚
August 16, 2022
I have a very good shopping experiences with Mirta
I have a very good shopping experiences with Mirta. Trusted merchant with quality control checked and packed in sturdy box to protect the bags.
August 16, 2022
Great quality and fast delivery
Great quality and fast delivery. Amazing to get purse from Italy faster than local.
August 16, 2022
Nice bags..
I received two of my orders recently and the bags are beautifully made. The quality is amazing and the package came in nicely The only con I have is the waiting period is very long. I had to wait for 2.5 months to get it all done and shipped out due to handmade. Otherwise, everything is perfect!
August 15, 2022
I have already posted my opinion about…
I have already posted my opinion about your company. My review about MIRTA posted 2 weeks ago has been removed, because it was a negative review. When they send me the site of truspilot to review I replied i have already posted my opinion. I am absolutely flabbergasted, what kind of a company are you? You can't even take a negative review?
August 15, 2022
Reply from MIRTA
Hi Jacqueline,
Thank you for sharing your valuable feedback with us!
Please note that your previous review has not been cancelled, it's been left under a different name and it's still visibile on our profile. We never delete our customers review, as you can see there are other reviews like yours that we take very seriously as they are a tool for us to understand what we can improve and do better.
As per our communication via email, we apologize along with Boldrini Selleria for any inconvenience caused to you by the delay in delivering your unique piece: I see that it has been delivered over the past weekend and I hope it meets your expectations!
If you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.
Thank you so much,
The Mirta Team
It took 3 months for my bag
It took 3 months for my bag. No emails stating delay and no replys.
August 15, 2022
Reply from MIRTA
Hi Chinh,
Thank you for sharing this valuable feedback with us!
Please accept our sincere apologies: Fontanelli have experienced some delays due to Covid and we have been informed about it quite late. Due to the high number of orders received for their products, we have note been able to inform all our customers promptly, and for this I wish to apologize as I understand it might have caused you some inconveniences.
We have already shared you feedback with the rest of the team to better investigate the matter and to learn from this situation, thank you for bringing the topic to light!
If you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.
Thank you so much,
The Mirta Team
Delivery time was way to long for me so…
Delivery time was way to long for me so i will no longer purchase from this site but i do like the product. I ordered my bag at the end of may and i received it in the second week of August. This bag was supposed to serve me in summer time and summer is almost over.
August 15, 2022
Reply from MIRTA
Hi Dominika,
Thank you for sharing this valuable feedback with us!
I'm sorry to hear about yout disappointment: I see that from our email sent to you after placing the order, and the expected crafting time of your Operetta from our website, your order was supposed to be delivered at the beginning of August. This is indeed the crafting time we have communicated to you through our email and through the crafting time on our website, I hope that our emails have been delivered to you correctly.
Your Operetta has been crafted by Boldrini Selleria in the agreed time and delivered to you right away, please let us know if there has been any misunderstanding. We hope you will love your unique piece and if you have any questions please do not hesitate to contact us again at hello@mirta.com, we are more than happy to assist you.
Thank you so much,
The Mirta Team
Love love love my bag
Love love love my bag! It’s beautiful, the quality is exquisite and I’m just overjoyed to have it! It’s an heirloom piece
August 15, 2022
Piece of art
Im a designer and I saw one of these Bags in my clients closet and immediately fell in love. Decided to treat myself to an early birthday present and a few days later I had this beautiful bag. I’ve already had many compliments that it looks like a piece of art. I’m so happy
August 15, 2022
Very very good
August 15, 2022
Quality product, great service
Excellent service and the estimated delivery date was accurate. I appreciated the neat packaging and the product itself was beautiful, though there was some noticeable discolouration at the seams of my brown weaved leather bag. That's the only reason for taking away a star. Overall, it was a good experience and I do plan to shop there again, especially if there's a sale! I will recommend Mirta to friends as well.
August 14, 2022
Excellent customer service
Excellent customer service. Beautiful craftsmanship. Stunning bag.
August 14, 2022
Mirta Bags is the most beautiful and…
Mirta Bags is the most beautiful and very high quality products and very beautiful design!
Very friendly and loving peoples to work with!
Best customer service ever 😍💕
Luxury made by people not brand !1000% agree
Ciao
August 13, 2022
Got several letters from Mirta about…
Got several letters from Mirta about every progress. It’s kind and sweet.make me feel I’m important.
August 12, 2022
good handmade product
This is a great shopping site ,Customer service staff is very nice, good quality also.
August 12, 2022
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