The MiSmile Network Reviews 249

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Dr.Abir is so compassionate and caring, she goes out of her way to make sure you feel comfortable and aware of what she needs to do, explaining everything to put you at ease. As a nervous patient, hav... See more

Rated 5 out of 5 stars

Caring team, they really put the patient first. I only had 1 initial consultation for Invisalign in Birmingham where I was told my case is a little complex & I should probably see a fixed brace specia... See more

Rated 5 out of 5 stars

Without question the best form of braces available in the modern market. Computerized precision. Comfort. Nobody knows I'm even wearing anything despite having the attachments on my teeth. I have... See more

Rated 5 out of 5 stars

Extremely friendly and informative staff. Took the time to listen and discussed my options without pressure. I was offered time to go away to think about whether I wanted to proceed. I was so impresse... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Medical Clinic
  5. Orthodontist

Written by the company

The MiSmile Network is built on outstanding results, high-quality service and complete Invisalign care from start to finish. As the only UK network supported by Align Technology, your smile is our commitment. Request your FREE Smile Evaluation, now.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

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Rated 5 out of 5 stars

Very friendly and welcoming staff…

Very friendly and welcoming staff members. Great use of modern technologies to assess their client's teeth. Lara explained what my options were really well and how we'd get there!

May 8, 2023
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Erlo,

Many thanks for the positive review! We're really glad you are getting all the information you need and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

So far so good

So far so good, getting a lot of information and lots of help from different people at my dentist.

Update coming in about 6 months

July 22, 2022
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi,

Many thanks for the positive review!

We're really glad you are getting all the information you need and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

First appointment

I’ve just had my first appointment so far (free consultation) and all I can say is that it was great, easy to understand, simple and straight forward!

July 9, 2022
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Terrell,

Thank you very much for your review. We're really happy to hear that everything was so simple and easy to understand, and we hope that you enjoy your smile journey!

Best wishes,

The MiSmile Team

Rated 5 out of 5 stars

Fabulous experience so far

Fabulous experience so far, just on my 2nd set of aligners and feeling excited about the change to come.

June 27, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi!

Many thanks for the positive review.

We're really glad you are happy with our service and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 1 out of 5 stars

Review for Droitwich spa cabinet

Review for Droitwich spa cabinet: went to the cabinet, sat on the chair, a woman introduced herself, had a 3sec look of my teeth and that was it. Then started to speak about prices. Her advice was that i can put invisalign only on the top part as the down part is fine, but if you change the upper part then the teeth will not match. Usually there should be xray but they would do this only if you enroll. So that consultation is said to cost 300£ but its not. What is 300£ is probably proper orthodontics appointment with x ray, plan for progression,explaining the procedures and what it is required from the user. Etc.Its not worth it people, the lady said that even after putting invisalign and spending 2-3 thousand pounds Invisalign might not strengten your teeth and that the company dont guarantee you are going to get what they are advertising. So if u have 2-3 spare grand go for it. But even after that its not certain if you are going to have what you want.

May 12, 2022
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Dear Evie,

We're terribly sorry to hear that you are unhappy with the experience that you have had at one of our partner clinics, could you please email us at hello@mismile.co.uk so that we can discuss this further and help to resolve your disappointment.

Kind Regards,
The MiSmile Team

Rated 5 out of 5 stars

Excellent

Excellent service right from The start! I felt totally safe and secure in the knowledge that they were checking everything before giving me the invisilgn! I am on week 1 and so far so good, I can’t wait to see the final
Result!

May 5, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi Roger,

Many thanks for the positive review. We're really glad you found your dentist so thorough, and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 4 out of 5 stars

Great professional service

Great professional service. Honest advice on the treatment and expectations following this.
Not rated 5/5 as the booking availability was limited (suspect this is because they have more customers than anticipated!)

April 27, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi!

Thank you so much for your review, we're so glad you found the service professional and well explained at your MiSmile clinic.

We're excited to be on your smile journey with you!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

The MiSmile Network were efficient and…

The MiSmile Network were efficient and provided me with all the information I needed to progress.

April 15, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi,

Thank you for your review, we are so glad you are happy with our service.

We hope you enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

I was initially sceptical at first but…

I was initially sceptical at first but I can't thank God enough that I went for the consultation.From the moment I entered to when I exited I was handled and treated like a VIP.The manager was fantastic and so professional and I am pretty sure I wouldn't have proceeded beyond the consultation if not for the excellent way she handled issues especially the ones relating to payments . Clinically, I was also well examined and I left with a contented state of mind .

April 13, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi,

Thank you for the review!

We're so happy you've had such a great experience at your MiSmile clinic. We hope you continue to love your smile journey! :)

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Just started my journey and more than…

Just started my journey and more than happy that my teeth are in safe sands. Cant wait to see the end result

April 6, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi!

Many thanks for the positive review.

We're really glad you are happy with our service and hope you continue to enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Everything all good so far

Everything all good so far. Staff polite and professional

March 31, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi Ruth!

Thank you very much for your review. We're so happy that you found the service professional.

We hope you enjoy your smile journey!

Best wishes,
The MiSmile Team

Rated 5 out of 5 stars

Really friendly and knowledgeable…

Really friendly and knowledgeable staff. I had my initial appointment with the lovely Alice who was really informative and made me feel at ease.

March 15, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi Eloise,

Thank you for your review, we're so happy that you found the service professional and that the explanation was clear.

We hope you enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Good customer service I haven’t had my…

Good customer service I haven’t had my treatment done yet so can’t say much more.

March 12, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi,

Thank you for your review, we are so glad you are happy with our service. We hope you enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

I came on a Sunday because I work 7…

I came on a Sunday because I work 7 days a week.I had an 11.15 Appointment that to be honest I was at least 15 .ins late for.This will never happen again.But was still made to feel very welcome by the Receptionist & there after the Hygenist who was very thorough I am an extreemly nervous patient I was made to feel relaxed and comfortable.He patiently explained the procedure to me and made good recommendations going forwards. I will definitely be seeing him next month and intend to follow all recommendations.Many thanks Greg Lindsay

February 21, 2022
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Greg,

Thank you very much for your review.

We're so glad you were made to feel welcome and found the treatment thorough and well explained. We look forward to seeing you again soon!

Best wishes,
The MiSmile Team

Rated 5 out of 5 stars

My experience was very good

My experience was very good, I felt comfortable and the dentist looked at my teeth properly. I finally got my Invisalign. Very happy
Thank you

February 5, 2022
The MiSmile Network logo

Reply from The MiSmile Network

Hi Ylenia,

Thank you very much for your review.

We're really happy to hear that you were made to feel comfortable, and we hope that you enjoy your smile journey!

Best wishes,
The MiSmile Team

Rated 5 out of 5 stars

TRUST ME THIS CLINIC IS WORTH THE MONEY…

TRUST ME THIS CLINIC IS WORTH THE MONEY AND TO GO , SO FAR WITH ALL MY DENTIST HERE IN ENGLAND THIS IS THE ONLY ONE IS LEGIT 100% , MY PREVIOUS DENTIST WAS LITERALLY JUST DESTROY MY TOOTH IF YOU KNOW WHAT I MEAN , THIS ONE WITH THE HELP OF DOCTORA ABIR IM NOT PRETTY SURE I FORGOT HER NAME TBH , BUT SHE IS SAVAGE SHEVE DONE MY TOOTH 20MIN. I WAS SHOCK , I DIDNT EVEN NOTICE SHE WAS TOO FAST TO FIX MY BROKEN TOOTH , MY TRUST FOR THIS CLINIC THIS TIME IS GENUINE FROM THE RECEPTIONIST TO MY DOCTOR SHE IS AMAZING 🙌💃 PLEASE DOC CONTINUE TO BE HONEST AND DOING THE BEST TO SERVE THE BEST TO YOUR CLIENTS/CUSTOMER THANKS VERY MUCH , IF U GUYS WILL MAINTAIN THAT U WILL DEFINITELY BE BLESSED MORE THAN U HAVE NOW , THANK YOU AND MERRY CHRISTMAS EVERYONE ❤️

December 18, 2021
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Petra,

Thank you so much for your review!

We're really pleased you had such a great experience at the practice. We're here for you should you need any more treatment in the future.

Best wishes,
The MiSmile Team

Rated 5 out of 5 stars

Good start

Polite manner, quick service, so far happy with everything :)

December 13, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi,

Thank you for your review, we are so glad you are happy with our service. We hope you enjoy your smile journey!

Kind regards,
The MiSmile Team

Rated 5 out of 5 stars

Very professional and clear…

Very professional and clear explanation….yet to start my Invisalign journey and I am excited

November 9, 2021
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Tatenda,

Thank you very much for your review.

We're so happy that you found the service professional and that the explanation was clear. We hope you enjoy your smile journey!

Best wishes,
The MiSmile Team

Rated 5 out of 5 stars

Couldn't be more happy about this…

Couldn't be more happy about this company, receptionists were amazing and very friendly, I received all the confirmations for each appointment that I made via e-mail and via mobile messages, plus reminders as well a day before.

The trust that I got with my ''dentist'' on the first appointment was amazing already, since he said I wouldn't need to do some of the things that I was wondering if I had to, saving me time and money, he even said he would denied if I ask him to do it. 5 stars for the honest work!!!

Highly recommended!

September 22, 2021
The MiSmile Network logo

Reply from The MiSmile Network

Hi Felipe,

Thank you so much for your review!

We are so pleased that you're happy with the staff and service. We hope you enjoy the rest of your smile journey!

Best wishes,
The MiSmile Team

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