The MiSmile Network Reviews 249

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Dr.Abir is so compassionate and caring, she goes out of her way to make sure you feel comfortable and aware of what she needs to do, explaining everything to put you at ease. As a nervous patient, hav... See more

Rated 5 out of 5 stars

Caring team, they really put the patient first. I only had 1 initial consultation for Invisalign in Birmingham where I was told my case is a little complex & I should probably see a fixed brace specia... See more

Rated 5 out of 5 stars

Without question the best form of braces available in the modern market. Computerized precision. Comfort. Nobody knows I'm even wearing anything despite having the attachments on my teeth. I have... See more

Rated 5 out of 5 stars

Extremely friendly and informative staff. Took the time to listen and discussed my options without pressure. I was offered time to go away to think about whether I wanted to proceed. I was so impresse... See more

Company replied

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Medical Clinic
  5. Orthodontist

Written by the company

The MiSmile Network is built on outstanding results, high-quality service and complete Invisalign care from start to finish. As the only UK network supported by Align Technology, your smile is our commitment. Request your FREE Smile Evaluation, now.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

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Rated 5 out of 5 stars

Very friendly dentists and a very…

Very friendly dentists and a very smooth process with Invisalign! Close to the end so can’t wait to see my final results!

February 13, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Amy! Don't forget to send us the pictures at the end of your treatment :)

Rated 5 out of 5 stars

the staff is extremely kind and…

the staff is extremely kind and welcoming. They know exactly what they’re doing and I know I’m in good hands. There have been no extra costs and I am happy with my end result. I’m happy i went with a mismile dentist. Would definitely recommend to others.

February 13, 2020
Unprompted review
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Reply from The MiSmile Network

Thanks Aaliyah! We are really glad you are happy with your treatment experience :)

Rated 5 out of 5 stars

Easy and fast process from beginning to…

Easy and fast process from beginning to end. Consultations very informative. Staff always pleasant fantastic customer service. Love my new smile!!! Thank you. Joanna Avery

February 13, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Joanna :)

Rated 5 out of 5 stars

Friendly helpful atmosphere

Really great, helpful and informative staff. Very warm welcome when I came to the reception. Non-judgemental which was nice.
Absolutely delighted with the service I received at my initial consultation; ticked all the boxes for what I require and I was relieved to hear that this practice are experts in Invisalign and will use it preferentially over traditional fixed braces.

I am really excited to start my journey with Invisalign with this company and they explained everything in a really straightforward way and made me feel very confident that they could deliver results that I would be very happy with.

January 24, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks for the review, glad to hear you've had such a great experience so far! Best of luck with the rest of your treatment and don't forget to take your before and after pictures, we love to see new beautiful smiles :)
- The MiSmile Team

Rated 3 out of 5 stars

Be aware there are hidden charges

The dentist was great, very professional and knowledgeable. HOWEVER there are many hidden charges such as hygienist appointments and scans etc that you need to pay for up front. I have had to enquire three times to get clear answers to the costs involved - transparency isn't their strong point. Be aware.

January 15, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Hi Family, I'm sorry to hear that you had a few issues with the costs.
If you could please contact the MiSmile Network team on 01225 375 026 or send an email to hello@mismile.co.uk with the details of the practice you visited with and your experience feedback, we can hope to learn and improve - and thanks for your review.
Many thanks,
The MiSmile Network Team

Rated 5 out of 5 stars

My mismile dentists have been so…

My mismile dentists have been so helpful and lovely- have been very impressed with the service so far.

January 9, 2020
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Tilly, delighted to hear that you've had such a great experience so far - best of luck for the rest of your treatment!
- The MiSmile Team

Rated 5 out of 5 stars

The experience so far has been great

The experience so far has been great. The staff members especially, parmjit has been amazing. She explained the process and procedures very clearly. All the staff have been very friendly which makes it less daunting to go to the dentist.

December 23, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks for the review Tina, glad to hear you've had such a great experience so far! Best of luck with the rest of your treatment and don't hesitate to contact us if you have any questions.
- The MiSmile Team

Rated 5 out of 5 stars

Invisalign is of the best things I have…

Invisalign is of the best things I have ever done! I was apprehensive at first due to the commitment and cost but the service and team at MiSmile have been great. I have now finished my treatment and so glad I went ahead with it! My treatment lasted 11 months and it went really fast, the whole process of treatment was explained to me at every visit and I felt very relaxed and excited for the final result. Thank you!

December 18, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

We are so pleased to hear that you are happy with your treatment and service, thank you Samantha! Enjoy your new smile :)
- The MiSmile Team

Rated 5 out of 5 stars

So far so good

So far so good. I've only had the assessment, but I was made to feel very welcome and the orthodontist took his time to explain everything to me clearly. Can't wait to get my invisalign now!

November 20, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Emma! We are delighted to hear that you had a great assessment with one of your clinics.
Good luck with your smile journey :)
- The MiSmile Team

Rated 5 out of 5 stars

First Day Experience!

Today is my very first day wearing my Invisaligns. Honestly it is very uncomfortable however, I did expect it to be so - also I find it quite painful and not very easy to remove when required. Although, I was sort of expecting it to be like this as it is to straighten my teeth at the end of the day. The dental practice I attend, from the get go have been informed me of exactly how it will feel every step of the way and that I will get use to wearing it over the next couple of weeks and get the hang of removing and putting it back in my mouth.

I have to say that the entire procedure from my very first consultation to receiving the Invisaligns has been very professional and throughout each of my consultations I have been very well informed and I am very happy with the support and experience I have received from the Doctors, Nurses and general staff.

Thank you xx

November 14, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

We are so pleased to hear that you are happy with your treatment and service, thank you! :)
- The MiSmile Team

Rated 1 out of 5 stars

They advertise a free 3D scan and…

They advertise a free 3D scan and retainers. You don't get either when you go for the consultation. I was shown photos of how my teeth could look by looking at someone else's teeth!

October 28, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks for your review and feedback, Maria. As explained previously, the free items are part of the Invisalign treatment package and they are free once you decide to go ahead and start the treatment. I'm sorry if this wasn't clear for you and we hope to improve our ads to avoid future misunderstandings.
Many thanks,
The MiSmile Network

Rated 5 out of 5 stars

Staff were amazing and friendly

Staff were amazing and friendly. Procedure for Invisilgn was explained step by step. I signed up straight away especially as I found out I don't need to have any teeth extracted.
I cant wait to start my treatment. So excited. The best thing was seeing your teeth in 3D, now and how they will look after. Thank you for making me feel so comfortable.

October 27, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Maninder, it's great to hear that you've had a good experience with MiSmile so far. Good luck with the rest of your treatment!
- The MiSmile Network Team

Rated 5 out of 5 stars

Thank you

Had my first consultation and check up at Ina Health Dental yesterday and am very happy with their service so far. It’s in a convenient location, all staff are professional, friendly and attentive and the experience has made me feel very comfortable starting my Invisalign treatment with them.
Thank you!

September 28, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Krystal, it's great to hear you had such a lovely experience - good luck with your new smile journey :)
- The MiSmile Team

Rated 5 out of 5 stars

Fast and easy and everything was…

Fast and easy and everything was explained throughly. All staff are very friendly!

September 11, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks! That's great to hear that you had a good experience with one of our providers, and thank you for your review.
- The MiSmile Network Team

Rated 5 out of 5 stars

The team at Jiva are so friendly and…

The team at Jiva are so friendly and helpful, made me feel so comfortable and I can’t wait to start my teeth journey!

August 22, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Holly, delighted to hear that the team at Jiva have made such a great impression! Good luck with your smile journey :)
- The MiSmile Team

Rated 5 out of 5 stars

Highly recommend

Super friendly staff that install a lot of confidence in the treatment. Would highly recommend!

July 5, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Michael, it's great to hear that you've had a good experience with MiSmile so far. Good luck with the rest of your treatment!
- The MiSmile Team

Rated 5 out of 5 stars

Excellent

So glad I made the appointment, never felt so comfortable or at ease in a dental practice before coming to MiSmile. All the staff were so friendly and approachable and a good rapport was easily established right from the start. So happy with my first experience there and cannot wait for the changes to happen.

June 22, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks for review, we're glad to hear you've had such a great experience so far! Good luck with the rest of your treatment!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Bob and Gina are really helpful, finally decided to start my teeth journey with them! So excited!!

June 13, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Kimmy, delighted to hear that Bob and the team at Jiva have made such a great impression! Good luck with your smile journey :)
- The MiSmile Team

Rated 5 out of 5 stars

Couldn’t be happier

Really professional service provided. Really helpful information before treatment, dentist was very experienced and helped me choose the right course. Love my new smile and very good price! Couldn’t be happier!!!

June 11, 2019
Unprompted review
The MiSmile Network logo

Reply from The MiSmile Network

Thanks Soph, it's great to hear you had such a lovely experience - congrats on your new smile! :)
- The MiSmile Team

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