missheel.com Reviews 56

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Shipping took FOREVER, I honestly thought that I had been scammed. The boots finally came almost two months later, but at first glance, it doesnt not seem like the shoes are quality at all. My boots a... See more

Rated 5 out of 5 stars

TOP TIER CUSTOMER SERVICE! I accidentally ordered the same two pairs of heels, and realized later. I reached out to the company and they not only responded immediately, they guaranteed my refund and... See more

Rated 5 out of 5 stars

Shoes is of good quality, they are cute. They have different styles to suit everyone and their shoes are very affordable. So far I have gotten over 30 pairs of shoes from this company and I'm not disa... See more

Rated 1 out of 5 stars

This company's customer service is a complete joke. I ordered shoes that came out to be 60 sum Canadian dollars and they still haven't arrived because there was a small mix up with my address. I have... See more


Contact info

2.9

Average

TrustScore 3 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

$80 horrible quality/4 week shipping/ bad customer service

Ordered these white boots for $80. They didn’t ship until 3 weeks later and I got them even after that so my event was long over. I was out of town when I got them since they were so late and they said I can’t return them bc I missed the window. Shoes are Amazon quality way too much. My first email asking why shipping was taking so long was never responded to they just shipped it really quickly (bc I said I would want a refund if it wasn’t here on time) so they sent the shoes so that it wouldn’t be an option. The shoes are form very far away and they do not care about time or take this business seriously. All of these shoes are else where online most on Amazon which has much more trustworthy rules to follow so I would for sure go else where! Will never buy from Thai site again. Bad company and bad products. THESE SHOES WONT LAST LONG.

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE!!

they did a fantastic job answering my questions, helped with my order so much! their customer service skills are amazing and I’m sure if you ever have a problem they are more than willing to fix it. definitely will be buying from them in the future :D

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

When I submitted my order, I accidentally had the wrong shipping address. I quickly reached out and they responded fast as well letting me know that they changed the shipping address in their system. Thank you! I'm excited to get my shoes.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service was very helpful with my order

Bought my wife a few pairs of shoes here & she loved it and looks well made.Always double check their sizes or asked questions regarding with product sizing because some half sizes will fit some don’t.My wife usually wears 5&1/2 sizes or size 6 will fit her.Highly recommend

March 4, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered size 6 shoes..

I ordered size 6 shoes... Normally a 7 but I measured my foot and used their shoe size chart... When they arrived they are at least 2 sizes too big. There is an error in the shoes they sent and they want me to pay return shipping. Worst
Customer service ever.

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

Shoes is of good quality.

Shoes is of good quality, they are cute. They have different styles to suit everyone and their shoes are very affordable. So far I have gotten over 30 pairs of shoes from this company and I'm not disappointed at all. I love the fact that they have variety of shoes, wide selection to choose form. This company is very professional they respond in a timely manner to their customer

August 5, 2021
Unprompted review

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