Missmodaluxe Reviews 

I ordered a pair of boots from here and the wrong pair arrived! I have tried contacting company regarding this issue and had no response.

Ordered a dress which was great quality and really quick delivery

Reached out via email as my refund has still not gone into my bank, I asked for help regarding this, asked a few questions. They replied with literally a screenshot they didn’t say “hello” “kind regards” absolutely nothing but a screenshot. They didn’t answer any of my questions or help me in resolving this query. I am absolutely shocked by the carelessness and then LAZY attitude in helping their customers, I work in CS my self and would never dream of talking to a customer like this. Unbelievably rude and disgusting.

Bought some beautiful cowgirl boots from here they came quickly and are lovely!

Ordered some boots from them which I had seen on a few online boutiques however they were cheapest at Miss Moda Luxe, when they came they were really good quality and only took a couple of days to arrive considering I had chosen standard delivery! Would defiantly order more from this shop.

Sent the wrong colour boots then denied it saying taupe is camel yet the site clearly shows the 2 side by side look nothing alike

Update* failed to acknowledge the content in our communication regarding the screenshots of the different colours side by side on their site, clear to see they have sent they wrong item and even given them the opportunity to admit they sent the wrong boots either by a mistake or due to no stock of the requested colour.
Completely lost faith in this company after reading reviews on here regarding returns issues now.

Fitting the owners initials are JK and BS and registered round the corner from counterfit street in Manchester.
STAY AWAY FROM THIS SELLER

DO NOT USE THIS AWFUL COMPANY!

They improperly packaged my items so they arrive damaged. They deduct the postage costs when you send back returns so I e-mailed them and asked them to pay the cost since it was their fault I had to return them to begin with. They agreed and waited for me to send the item. Once they received them they said they would not give me a full refund as promised and tried to gaslight me and say they aren’t damaged. I’ve now lost £8 to double postage costs when it’s their fault to begin with and they were so rude about it too! Looking at other reviews this seems to be a common problem. Steer clear!

Amazing customer service and fast delivery! Product exactly as described and amazing quality :)

Great company
Service with a smile
Good quality of clothing
Very cheap and reasonable
Will definitely be recommending to friends and family
Will order again in the very near future

Amazing experience
Great quality
Fanatic service
Would definitely recommend

Love this brand! The clothes are amazing quality and they have such a wide range. I’m in love with the autumn clothes! Would 100% recommend 🫶🏼

Excellent service!!!
Fantastic experience with Missmodaluxe, great quality and great delivery!!
Would recommend to everyone!

Absolutely love this brand! Their clothing is such good quality , on trend and reasonable priced!

Most amazing company and business…always friendly and happy to help !! Deffo will be shopping there all the time 🤩🤩

First and last time I will ever order from this website, ordered a pair of boots 5 days later (on the day of delivery) I received an email from them explaining that they had sent me the wrong order, they explained that if I returned the item my correct order would be sent out right away, a week after returning the order I received a refund, when I questioned them as to why my correct order had not been sent they just said I would need to order again! When I questioned why they hadn’t sent the correct order as stated with the return process they failed to reply.

Really terrible experience with Miss Moda Luxe.

The item I received was extremely poor quality, I returned the item due to this and I’m being charged £8.98 for delivery/return charges? The description of the products online are completely different to the products in person, the colour and quality is nothing like described online. I have contacted the company numerous times over the past 3 weeks via email and online chat and still no one has contacted me back.

When returning items that are faulty/not as described within the returns period you are covered under the consumer rights to receive a refund of your delivery/return charges. Miss Moda Luxe are ignoring my emails and I would highly recommend that you spend your money elsewhere and do not buy from the company, extremely disappointing.

very happy with my boots! they are exactly like a picture ! Very comfortable !
fast delivery ! thank you MissModa Luxe

First time buyer from this website.Sent countless messages about my order months ago with no reply then got sent a give us a review? Maybe this way I'll get a response to my missing blazer and about returning my shorts. Would never shop here again

Really good service. Cannot complain about a thing. Would recommend to everyone!