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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that interactions were pleasant from initial contact through to installation. Many people highlighted the excellent service, emphasizing the efficiency and high quality of the work performed, often at a reasonable price. Consumers were particularly impressed with the product quality, with new windows and repairs making a noticeable difference to their homes. Reviewers frequently mentioned the team's attention to detail, tidiness, and willingness to go above and beyond, even addressing additional issues without extra charge. The promptness of service, from quoting to fitting, was also a recurring positive point, with many expressing their intent to use the company again and highly recommend them to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team, often... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be amazing, competitive,... See more

Product

Customers express great satisfaction with the product, particularly replacement windows and panes. Many... See more

Quality

People report positive experiences with quality. Customers are pleased with the high standard of work, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just had my bedroom window units replaced by Misted Windows. From the initial telephone call , right through to fitting , it was an absolute pleasure. Paul and Andy were fantastic. Very frien... See more

Rated 5 out of 5 stars

Window stuck shut, Paul squeezed us in and came round the same week I called. Polite, efficient, explained what the issue was and got the job done. Stress free experience, even took his shoes off with... See more

Rated 5 out of 5 stars

Andy from Misted Windows replaced three panes and serviced all our windows. One pane was an arch, coloured leaded glass and he had no problem removing and reglazing this pane. A thoroughly pleasant an... See more

Rated 5 out of 5 stars

Very professional and excellent service. Two first floor windows renewed. A good quote received from Andy. So we decided to go ahead. The difficult job was completed with care and attention, on the... See more


Company details

  1. Window Installation Service
  2. Window Supplier

Written by the company

At Misted Windows we have over thirty-five years experience in the glazing industry. Misted Windows was set up as specialising in the repair and replacement of failed double glazed units. We have since built up a reputation as specialists in the area of West Yorkshire. We are your go-to specialists repair professionals, so say goodbye to your misted windows and condensation inside your double glazing with beautifully clear, mould-free windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Superb service throughout

Superb service throughout. Quick to get back after my initial enquiry. Visited and quoted the job next day. Did the job within the week. Great friendly team. Great price. Went way above and beyond. Highly recommend these guys.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Misted Windows 10/10

Andrew and team were excellent. Had a blown window replaced. Service was excellent, arrived on time and got the job done efficiently and to a high standard. Would use again in the future. 10/10

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

First class service…

This has been a first class service from start to finish. They priced the replacement units at a fair price and gave a quick service. The fitter turned up on time and worked professionally and cleanly. He gave me plenty of information on looking after my windows. I could not ask for anything
Better.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service, quality goods

Guys arrived as stated. Quoted and installed new gazing with 2 weeks. Professionally installed. So clean, matting on floor, shoes off, surfaces wiped clean. I would not known they had been except I can now see out of the windows, no condensation either. Reliable, friendly service and staff. I will call again when patio needs doing.
Very highly recommended.
Thank you. Amanda & Andrew Horsfall

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, came and sorted broken glass same day, measured for new immediately, 9.30 following morning the new unit was fitted. Very professional and efficient. Would highly recommend. Thank you

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and excellent service

Very professional and excellent service.
Two first floor windows renewed. A good quote received from Andy.
So we decided to go ahead. The difficult job was completed with care and attention, on the date specified and we are very delighted with the new windows.
I would highly recommend Misted Windows to anyone who requires new glazing in existing frames. Get a quote from Andy you can't go wrong.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic friendly company.

I have just had my bedroom window units replaced by Misted Windows. From the initial telephone call , right through to fitting , it was an absolute pleasure. Paul and Andy were fantastic. Very friendly and informative. The price was very competitive too. I would not hesitate using you again. Can't recommend you enough. Thank-you.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Andy came as by email

Andy came as by email. On time. Tidy and friendly. Quoted for large conservatory replacements. Kitchen and bathroom which wad a patterned frost glass. I was happy with quote and 10 days later it was heavy rain but he arrived on time with team and set to. Within an hour all work was done. 3 big door size and 3 smaller. Fit
..tidied up a few other repair jobs andy had said hed do. Windows bright and all polished up. Bathroom glass a perfect match..i ve noticed less draught in conservatory from new panes. Im very happy. Windows looked permantly like needed cleaning but i can literally see clearly now the mist has gone !!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great job from start to finish

Friendly, professional and honest about what needed doing and what didn't. Swift response with limited disruption. New window looks great, wish I'd done it sooner!

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

What a great company. Would highly recommend.

From initial enquiry to completion I could not fault this company. Communication was great, very professional and competitively priced.
I had a cracked window replaced and several misted windows. The windows are leaded and I was worried about them matching. Andy was amazing he measured each individual window and they're perfect. It is clear that the company takes great pride in what they do. Would definitely use again and highly recommend their services.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with my…

Absolutely over the moon with my service and could not recommend misted windows more. Andy was helpful with quoting and not overselling on things that weren’t needed. Kind and considerate when working, left the house and windows spotless!!! Thank you so much :)

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Thorough, efficient and a great chat!

Couldn't recommended Misted Windows enough. Andy did a fab job diagnosing the problems and was quick to provide a quote to my landlord and schedule a date and time for his colleague Paul to complete the job. Paul did a fantastic job fixing the issues with both my patio doors - they were misaligned, wouldn't lock and seal properly causing condensation and no shelter from outwide noise and weather and couldn't drain water at all leading to flooding of my carpets every time it rained. Not only did Paul efficiently and thoroughly fix at least 4 seperate issues causing the problems in less than 2 hours, he actively explained to me what the issues were, what the root causes were and how he was fixing them so I fully understood how the doors had been treated. No corners were cut. The guys from Misted Windows are great professionally and a good chat too, more than happy to answer questions and ensure their service is quality.

Thanks again guys - definitely calling on you again for the next window and door issues I encounter!

September 29, 2025
Unprompted review

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