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Mister-Auto.co.uk Reviews 

6,685
•
TrustScore 2 out of 5

1.8

Auto Parts Store
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Rated 2 out of 5 stars

I haven't yet bought the item but when i type in the details several items come up without relevent imformation as to wether its the right part for my particular vehicle . I have signed up and sent me... See more

Company replied

Rated 1 out of 5 stars

They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... See more

Rated 2 out of 5 stars

Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They n... See more

Company replied

Rated 1 out of 5 stars

Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... See more

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...

Contact info

1.8

Poor

TrustScore 2 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.8

All reviews

(6,685)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, plan your needs as the parts come from Europe. The savings are worth the wait, even over ebay prices.

March 25, 2020
Unprompted review
Rated 4 out of 5 stars

Generally very good selection of stock…

Generally very good selection of stock and good prices. The parts are shipped from France and take a few days, but not a problem. This time, one of my two items became out of stock after ordering and I was refunded for it. That was fine, but then for the replacement that I ordered I had to pay shipping again - so double shipping charges for the items, and they both arrived in the same delivery.

March 24, 2020
Unprompted review
Rated 3 out of 5 stars

Ordered Sensor part-said be here on the…

Ordered Sensor part-said be here on the 26th

Didn’t arrive- found tracking number then realised part was coming from France!!

A week later it arrived!

If you want a part semi urgently I wouldn’t bother - luckily I was away otherwise i would’ve been in trouble!

March 10, 2020
Unprompted review
Mister-Auto.co.uk logo

Reply from Mister-Auto.co.uk

Dear customer,

Thank you for your feedback.

Please take our apologies for the delay caused on delivery.

We have sent the parcel on the shipping date stated but unfortunately, the parcel was delayed on its way to you.

Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.

We develop our services regularly in order to make it easier for our customers and provide them with high quality support.

If you have any questions or concerns and you want to find the best part for your vehicle, you can also always contact our customer support team via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat. We thank you for your understanding.

Please do visit Mister-Auto.co.uk again soon to find all our latest offers.

Kind regards,
Nick, Mister-Auto

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