I haven't yet bought the item but when i type in the details several items come up without relevent imformation as to wether its the right part for my particular vehicle . I have signed up and sent me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... See more
Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They n... See more
Company replied
Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... See more
Company details
Information provided by various external sources
Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...
Contact info
United Kingdom
- 033 08 08 44 09
- contactuk@mister-auto.com
- mister-auto.co.uk
1.8
Poor
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kept you up to date with every movement
April 20, 2020
Unprompted review
Mister Auto had exactly what I needed…
Mister Auto had exactly what I needed and many choices of manufacturers to choose from. Delivery was on time and Mohammed found me no problem. Prices are great too. Good company to do business with.
April 17, 2020
Unprompted review
Fast efficient and competitive
April 17, 2020
Unprompted review
Good company to deal with
Good company to deal with, quality merchandise well packed.
April 16, 2020
Unprompted review
always quick and good quality.
April 16, 2020
Unprompted review
Great service
Great service, simple web site rapid delivery and great products, what more can I say, would use them again
April 15, 2020
Unprompted review
Excellent service came quick
April 14, 2020
Unprompted review
Great service
Great service, ordering is easy and fast delivery. Thank you
April 14, 2020
Unprompted review
I was kept well advised of a short…
I was kept well advised of a short delivery delay caused by the present National problems. service was as usual very good.
April 13, 2020
Unprompted review
Quality cheap parts dispatched as…
Quality cheap parts dispatched as promised.
April 13, 2020
Unprompted review
Excellent service delivered on time…
Excellent service delivered on time would use again.
April 10, 2020
Unprompted review
Ordered wiper blades
Ordered wiper blades. Delivered parts from France for a LHD Fiat. Needed the blades urgently, so had to modify them to fit. Very disappointed.
April 9, 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your comment.
First and foremost, we would like to apologize for the caused inconvenience.
Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.
Mister Auto support team will get in contact with you through your Mister-Auto account in order to provide further assistance.
If you have any questions or concerns and you want to find the best part for your vehicle, you can also always contact our customer support team via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat. We thank you for your understanding.
Please do visit Mister-Auto.co.uk again soon to find all our latest offers.
Kind regards,
Nick, Mister-Auto
Good service!
April 9, 2020
Unprompted review
Parts arrived faster...
Parts arrived faster than expected even with covid-19. Great service as usual
April 4, 2020
Unprompted review
Excellent service as always from Mister…
Excellent service as always from Mister Auto. I get all my service and repair parts from Mister Auto, including oils. They stock a superb range of OEM top quality products to choose from, at the best prices I have found available even with delivery costs included. Their delivery is very timely and fully traceable, plus sometimes it is totally free. At the moment it is free if the order is made through their App, but I do not posses a smart phone. As long as I am running a car that I fully maintain I shall depend on the support of Mister Auto. My thanks to them for the most recent delivery which arrived sooner than expected in these difficult times of Covid 19 lock-down.
April 2, 2020
Unprompted review
Still waiting for news of order placed…
Still waiting for news of order placed on 16th March, 2 weeks ago. Package lost or damaged at DPD depot according to Tracking info. Issue raised with support, and goods being re-shipped. Fingers crossed!!
April 1, 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your comment.
First and foremost, we would like to apologize for the caused inconvenience.
According to our system the order was dispatched on the announced date, regrettably was not delivered to you. We are currently investigating the case with the courier. We can see that you are already in communication with our support team about the case.
You can also always contact our customer support team directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further support with your query.
Kind Regards,
April, Mister-Auto
Fast efficient service will use again…
Fast efficient service will use again in the future
March 30, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.