mister-auto.fi Reviews 

2,265
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

My part was damaged in transit. New part was sent to me promptly and arrived very fast.

Company replied

Rated 5 out of 5 stars

Correct ignition coils and correct price. Can be recommended. I will in future for sure check Mister Auto pricing before decision to order parts.

Rated 5 out of 5 stars

I received this ignition coil in less than 24 hours from France to my home door using DHL express. Part is working fine. Nothing to complain.

Company details

  1. Auto Parts Store

Written by the company

"Mister-Auto sai alkunsa, kun ryhmä autonosien jakelun ja nettikaupan ammattilaisia tapasivat. Yrityksemme yhdistää keskeisiä asioita asiakastyytyväisyyden kannalta: Hyvät välit ja etuoikeutetut sopimukset lukuisien auto- ja laitevalmistajien kanssa. Kokeneita yhteistyökumppaneita autojen varaosien saralla, sekä joustava logistiikka ja tiedonvälitys. Tuotteemme: Mister Auto myy sivuillaan 300 000 eri autonosaa. Työskentelemme suurimpien varaosien valmistajien kanssa ympäri maailman. Kaikki Mister Auton myymät varaosat vastaavat EU:n laatu- ja turvallisuusvaatimuksia. Tilaa turvallisesti ja yksinkertaisesti jarrulevyt, kytkinpaketit ja iskunvaimentimet edulliseen hintaan."


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

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Rated 4 out of 5 stars

Hella -branded parts, made in China-

I dont expect far east quality product if sold under Hella -brand. It is same quality as any other cheap starter but because branded By Hella (paper label), of course, more expensive because the name. Delivery was correct and rather fast.

February 27, 2017
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Hi Pasi,

Thank you for your feedback.

Almost all auto part manufacturers are global companies with subsidiaries in tens of countries. Excluding products manufactured in certain geographical location could lead to price increases and potentially limit our product range. We recommend, that customer in those situations could take advantage of our 30 days revoking right.

HELLA is a global, family-owned company listed on the stock exchange that employs some 34,000 members of staff at over 125 locations in more than 35 countries

With best regards,
Jan
The Mister-Auto Service Team

Rated 1 out of 5 stars

paskaa!!

prk..le HUONO!! When order this on thursday, says ship on friday. Now it is monday, they just shipped, but now the trackingnumber is wrong!!?? WHAT is this? Kindergarden?

December 19, 2016
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Hei Leif,

kiitos palautteestasi.

Tilauksen pakkausvaihe varastollamme on 1-2 arkipäivää tuotteesta riippuen, joskus harvoin valmisteluaika voi olla pidempikin. Tilaus oli tehty torstai -iltana ja tilatun osan valmisteluvaihe oli kaksi arkipäivää, siksi tuote valitettavasti ei ehtinyt kuljetukseen ennen viikonloppua.

Paketin seurantanumero on näkyvissä sivustollamme heti kuljetuksen alettua, mutta seurantatiedot päivittyvät vasta noin päivän viiveellä kuljetukseenlähdön jälkeen. Viive johtuu tietojärjestelmän ominaisuuksien lisäksi myös käytännön syistä: koska rahti on vasta poistunut lähtöpaikkakunnalta, se ei vielä ole ehtinyt kulkemaan kovinkaan monen logistiikkakeskuksen tai välivaraston kautta.

Ystävällisin terveisin,
Jan
Mister-Auto tiimi

Rated 4 out of 5 stars

Good parts selection for reasonable prices

Pros:
-Good selection of spare parts.
-Pretty good descriptions for parts, manufacturer info is available and it seems to be accurate.
-Competetive pricing.

Cons:
-Unreliable stock level information. So you may not get part that you ordered even if web site says it's in stock.
-Slowish shipping to Finland.
-Item information could be improved further. Sometimes it's difficult to figure out what part you should order. Systematic use of OEM part numbers would help.

December 1, 2016
Unprompted review
Rated 5 out of 5 stars

Very happy!

Everything work as promised and got a very competitive price.

October 19, 2016
Unprompted review
Rated 1 out of 5 stars

Untrustworthy company

They lost my delivery on the way and I have to call to them to find my delivery. I got it at last, after couple weeks waiting, allthought they promised to deliver it in one week.

March 23, 2016
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Hei Tuomo,

Kiitos palautteestasi.

Tämän tilauksen toimituksessa tapahtui valitettavasti logistinen virhe paketin Suomeen saapumisen jälkeen. Heti kun saimme ilmoituksesi, tarkistimme tilanteen kuriirin kanssa ja toimitus tapahtui sen jälkeen kahden päivän sisällä. Olemme pahoillamme viiveestä.

Ystävällisin terveisin,
Jan
Mister-Auto tiimi

Rated 1 out of 5 stars

Dont do this joc..

l never seen in my life like thiswho make mistakes to custemers!

December 15, 2015
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Dear customer,

Thank you for your feedback.

Please be advised that we have refunded mailing costs of your latest order. Taking into account high volumes of the shipments from our warehouse, mistakes could not always be totally avoided, we are sorry about the inconvenience caused.

With kind regards,
The Mister-Auto Customer Service

Rated 1 out of 5 stars

too long waiting time.

16 days to get my things.
That is way too long.

November 25, 2015
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Hello Dirk,

We are sorry about the delay, it was caused by postal workers strike, which affected even shipments coming via Postnord and Matkahuolto. Now the strike has ended and on the other hand, we have implemented an express delivery, which would significantly shorten the delivery times. Express delivery would take approximately two-three working days to carry out.

With kind regards,
The Mister-Auto Customer Service

Rated 3 out of 5 stars

Mister-Auto is everybodys Auto....

Good way This purpose is in the last update yours is my car what you think now and how long This Day of the United Airlines 😆 😈 😌
Bad was is last wiSh. ......... 😉🙏

November 16, 2015
Unprompted review
Rated 3 out of 5 stars

Acceptable speed, poor packaging

Good were as specified in the website, arrived with acceptable speed (anyway the date was estimated at the purchase), but packaging was very poor. A big box, containing the spare part small package (with inside a heavy part), during transportation the heavy spare part came almost out of the box. If such a big box need to be used, it should be put more packaging material inside to avoid movements inside the box.

August 19, 2015
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Dear Consumer,

Thank you for the feedback.

Please be advised, that our warehouse has been informed about above mentioned deficiencies and we definitely address this issue to gradually improve the quality and protective features of the packaging.

With kindest regards,
The Mister-Auto Client Service

Rated 2 out of 5 stars

Room for improvement

Nice homepages and easy ordering but shipping was slow and they didn't answer to my question regarding slow shipping. As the delivery arrived one item out of four was not the one (brand) I ordered. I'm disappointed and cannot recommend them after this experience.

July 28, 2015
Unprompted review
mister-auto.fi logo

Reply from mister-auto.fi

Hei Lasse,

Kiitos palautteestasi.

Olemme saaneet kysymyksesi liittyen toimitukseen perjantaina 24.07 loppuiltapäivästä, kello 15 jälkeen ja olemme vastanneet viikonlopusta johtuen maanantaina 27.07. Tilaustenhallintajärjestelmästä näemme, että et ole vielä lukenut vastausta. Lähetystä on yritetty tomittaa ensi kerran jo 17.07, mutta toimitus on onnistunut vasta 28.07. Tämä on luonut pitkän viiveen.

Ystävällisin terveisin,
Mister-Auto tiimi

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