Mistertango Reviews 205

I put in a ticket to have my account closed and I sent them the PDF document with my signature and now I can't even log in to the support desk yet the account still remains open. What an incompetent company they are. They can't even get the basics right

If you get payments over 1500 Euro...they keep it..Mistertango telephone number is not valid anymore...they can't provide you a Mastercard. So everybody should go to Police against the Ceo Kęstutis Šimėnas.

We still didn't get our money. We just informed the Police and the Financial and Capial Market Commission in Latvia

And you always get the same answer :
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Antwort von MisterTango
Vor 20 Stunden
Hello,

Thank you for your feedback.

We do apologize to hear about your experience. We always try to ensure quick and high-quality support for our clients.

If we have not resolved your query, please do not hesitate to contact us again regarding this issue.

Best regards,
Mistertango support team

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Dear Mistertango Team:

1. there is no answer from your support
2. Your telephonenumber 1 is switched off
3. Your telephonenumber 2 is answering : please send an E-Mail
4. You still offer the Mastercard - but you dont have an contract
5. We already called the police in Litvia
6. Where is Mr. Kęstutis Šimėnas
7. We provide the Case to Financial and Capial Market Commission
8. Why you are not serious ?

So answer this questions below

it is ok, but not Swift transfer.
i think they are bank?

Mastercard can no more be used since nov. 1st 2018. The announced to send a new credit card in december, but nothing happened. So what's up ? When will the customers get theri new credit cards. Without a card, the account is more or less senseless.

They are a scamming all their customers. They block payments and your bank account asking documents randomly which are impossible to provide. Then they will close your bank account with them, but they don't give your funds back and keep them for themselfes.
Stay away from this scam bank
They have blocked a 500€ bank transfer from my paypal account and they don't want give my money back.
I'm going to open a legal dispute!

Extremely nice App. I was able to create an account in a few minutes. User-friendly interface. I am so lucky that I found Mistertango. Also, they don't ask to add some money to open an account like others.

Great features (e.g. IBAN scan) and easy to use app. Customer support is very responsive and service itself is really competitive. Recommended as a good alternative to your bank.

Easy to use and friendly app. I don't have any problems making payments or sending money to my family abroad. With personal EU IBAN I can get paid by my EU partners without a hassle. Crypto transfers with premium package are awesome.

I've just tried to make in account in Mr. Tango for a EU IBAN. I fulfilled my email and a password. Then the site began to want to recognise four symbols. I recognized them several times, but it created new and new symbols for recognizing. Is mister tango.com a fishing site? I think it is ...😨

I respect the right of the institution to ask supplementary questions and/or documents regarding an income payment. I was fully cooperative and provided all the documentation requested for a €2000 payment I received form a company for my services (as a freelancer software developer). After I showed them I have nothing to hide they started to ask questions regarding source of BTC (BTC transactions are older than this €2000 payment and have NOTHING to do with it). Since I am mining BTC using a public pool and also use other crypto exchanges, they ask me to provide them an extract for the past 3 months from the 3 exchanges I mentioned I work with. I find this totally abusive and a flagrant invading of my privacy. I do not see the relevance of my crypto trading activity with third parties and the fact that a legally registered company payed me €2000 based on a legally registered contract and invoice. All this happened when I asked to withdraw the money to MY PERSONAL account within another financial institution simply because I need a Card for using my money, to pay for goods and services. Since Mistertango do not offer the card anymore, I can't keep the money with them. This behavior of asking things with no connection with the problem itself makes me think they are in trouble with liquidity and look for any little thing they might find NOT TO release your money. They have no right to be so aggressive in invading my privacy and asking to provide them my financial stats with third parties for a thing that has nothing to do with it. I remember you I asked to withdraw the €2000 to MY OWN PERSONAL account within another financial institution.

I AM AFRAID WITH THIS PEOPLE!

How is possible an "EU" bank is doing this? I am reading trust pilot reviews and is incredible! I have exactly the same problem of many people from here. This bank have the poorest customer service in the world. The debit card is not working any more. They have 2 fines with the Lithuanian central bank because of issues with customers and terrorism finance.

I receive money from my friends into the mistertango account, also made some transfer into it in order to have money to make online purchases and use the ATM any part of the world. Finally this was impossible because, debit card is terminated, and now Mistertango block the account without reason.

In my opinion many people take out their funds from this bank because the contract termination with mastercard, so they leave without funds and they are trying to win some time...

Please do not trust in this company, I think they have many illegal situations, there are better banks out there than this bull****

Regards

Horrible "LITUANIAN MAFIA BANK"

Made a top up from my bank account in FRANCE to mistertango, use the account for travel (due to the good exchange rate and fees of the debit card). Then suddenly from one week to another MASTERCARD cancel the contract with MISERTANGO as their are a suspicious company, THEY DO NOT HAVE ANYMORE DEBIT CARD. I was scared because of this notice, so I take out my funds out from the account bank to my bank in FRANCE. THEY BLOCK THE FUNDS AND THE ACCOUNT BECAUSE "MONEY LAUNDERING" they have the "RIGHT" of blocking your funds without reason at all. No information from the support team, they are playing with my money. I have 4300€ blocked in this MAFIA BANK. DO NOT USE THIS CORRUPT COMPANY.

I contacted bank about eBay fraud case. They promised to solve the case and help me. I asked several times for answer, but I still haven't heard anything. So bad service in this case. I lost my money for their customer who walks away without any trouble.

Hello

The tragic service that this company can not and can not be. We tried to collect e-shop payments through Mistertang. We opened the company account, everything was in order, but after a few weeks we blocked us due to lack of documents. E-mail only letters that are answered every 5 days. We do not have to log into your account for a month, although all reg. documents sent

Really good for corporate.

Fast deposit and withdraw even if now they request more info for withdraw. But if you have all clear and documents for all they work fine

Bad bad bad. I send a wire out to a company. This was an investment in a real estate construction company. They asked me for documentation. Excuse me but the last time I checked that was my own money and I can send to whomever I chose to. If they have issues with the destination they can do their due dilligence on them. I am not about to give them private contract that are NDA between me and the company. I said so.
Then I issued a request to withdraw to my own bank. They rejected it.
Then they notified me they closed my account.
Then....believe it or not.....they ask me to give them my bank account so they can send the funds (which I had already requested)....
The bottom line is the most messed up payment processor I have worked with. I would understand to ask for documents for INCOMING wires but documents for OUTGOING is absurd. Not to mention it's a well established european company that I sent to. So bottom line - no problem on deposits but once you try to send funds out - that's when the problems start.
NOT RECOMMENDED. STAY AWAY.

Great for business! Very cheap to make international transfers. Before we paid € 30 euro for a transfer with our Cyprus bank, now € 10 for a full month with many transfers. Customer service somewhat slow to respond, but in the end you get an answer.

This company is a Scam, when you place money into your bank account all is okay. Then when you want to take it out for making a purchase or because you lost confidence with the bank, they stop the transaction and retain your own money and funds, without any explication, impossible to contact a custom service. Just email and they answer once a week. Still having my funds retain in this bank and I am not talking about crypto. My own Euros of my wage. This is insane.

simply scam. seems some Russian mafia has decided to get on the internet banking business. seriously not recommended