My name is Emils Averks. I have received money to my business account opened in Mister Tango. I have received request from compliance team about documents for the payments and have sent them all the r... See more
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I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... See more
Company replied
Really great Bank, best support ever! Highly recommend mistertango to everyone. No risk at all to lose your money! 100% save! Do not waste time for searching for any alternative Mistertango is the bes... See more
They worked pretty great until 2018 when they introduced the paid membership. After that it's been a constant downhill. And a few days ago they "suspended" all personal accounts and all attempts to c... See more
Company replied
Company details
Written by the company
Established in 2014, Mistertango is the fintech company offering dedicated IBAN accounts to individuals and businesses. The current account, complete with IBAN number, ability to transfer money instantly via SEPA, allows individuals and businesses to simply, quickly and securely facilitate and fund online activities using fiat currency. Mistertango is electronic money institution supervised by Bank of Lithuania, activity licence No.11.
Contact info
Perkunkiemio str. 2, 12128, Vilnius, Lithuania
- +37052055501
- support@mistertango.com
- mistertango.com
3.1
Average
205 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the Service Mistertango offers
I like the Service Mistertango offers, but the support is intolerable. They just closing tickets with missing wire transfers without any response. it seems that they are not interested in helping their customers, even at higher amounts.
August 3, 2018
Unprompted review
Terrible customer service
Terrible customer service. Trying to set up a business account; they tell me what they need, so I get the notary/apostille paid for and done, then they come back and want more information in the form of an apostille as well as other information they didn't originally ask for. There must be better options out there than dealing with a company that moves goalposts.
July 30, 2018
Unprompted review
great
great company, wire transfers very fast, app work fine, never had a problem and every time i request assistance to resolve any issue, all works fine.
July 5, 2018
Unprompted review
Bad for non-EEA clients
They take 5EUR for any deposit.
They take 5EUR for any withdraw.
They suddenly give any non-EEA client 48h duration telling them they will stop their Mastercard.
June 27, 2018
Unprompted review
Business Friendly
One of the best solutions for the companies that are working with the cryptocurrencies
May 23, 2018
Unprompted review
I have used MisterTango for OTC crypto…
I have used MisterTango for OTC crypto trading and settlements and the experience so far has been brilliant.
Fast clearing and transparent fees, cannot recommend more.
May 21, 2018
Unprompted review
One of the best EMI with whom I have…
One of the best EMI with whom I have deal ever !! Even API is working fine. Surprise for me was support, very fast and helpful. Recommended to use !!
May 15, 2018
Unprompted review
Excelent value for money
I have been using mistertango for more than a year now. I mainly used it to tranfer and spend money from paypal because my bank would charge me 3€ per incoming transaction. I must say i have never had a problem. In the begining i had locked my card by accident and their support was prompt. I believe they are the cheapest company and their app is very user friendly. The only recomendation i have i the lock card slide sometimes it is ambigious if the card is locked or not.
May 14, 2018
Unprompted review
Very nice surprise :)
I am surprised to read the negative opinions. I opened an account at mistertango. to be honest, the company name seemed a little "weird" to me but I have NO REGRETS.
opening the account and identifying my ID card was very quick. the customer service always answered my questions quickly and very professionally. Sending and receiving money happens quickly. usually the same day! The android application is clear, easy to use. the mistertango card works perfectly, I've never had a problem. The plus: to be able to manage your account also via their website. As far as I'm concerned, it's tested and approved. I am very happy to have opened a mistertango account
May 8, 2018
Unprompted review
SCAM
SCAM ! mistertango app does not work, like most of people is saying on google play store it is gathering your informations, beware this is a SCAM !
April 3, 2018
Unprompted review
STAY AWAY. Just another scam pseudo crypto exchange.
The website looks very slick and practical at first sight, but beware.
I sent them a transfer of of 0.0122 bitcoins (100 Euros at the time). The following transfer showed up:
SELL 0.00973968 BTC @ 7961.01 EUR
Somewhere on the way 0.00246 BTC got lost, which corresponds to 19 Euros. Note that the BTC network fees at the time where around 3 Euros. In addition, they take 5 Euros fee for the subsequent transfer to my account.
To summarize, on a tranfer of 100 Euros I lost 24 Euros, or 25% ! And I won't even mention the crummy exchange rate !
And to top it all off, when I try to contact their support I get a broken link to a freshdeck account that doesn't exist
STAY AWAY FROM THIS SITE UNLESS YOU HAVE MONEY TO THROW OUT THE WINDOW
February 3, 2018
Unprompted review
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