Mister VapeReviews 

980
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including nicotine and vape kits, often noting their effectiveness and durability. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving much quicker than expected, sometimes within 24 hours, and often well-packaged. Reviewers also commend the excellent service, describing it as first-class, helpful, and responsive, making the overall experience smooth and pleasant. However, some people were dissatisfied with issues concerning their orders, including unreceived items, delayed deliveries, and difficulties in getting refunds or responses to their inquiries. There were also instances where customers received incorrect products or experienced problems with items not working, leading to frustration with the resolution process.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the exemplary quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting issues such as never... See more

Quality

Customers consistently report high satisfaction with product quality, describing it as exemplary and super... See more

Service

People report positive experiences with service, often describing it as great, first-class, and superb from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased 500mg of 72mg nicotine - price was excellent approx third of what I been paying for 10ml shots of 18mg in past. Made first batch using 5ml per 100ml bottle to give approx 3mg strength (RY4... See more

Rated 5 out of 5 stars

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... See more

Rated 5 out of 5 stars

My very first order with mistervape. Received within 24 hours of being dispatched. My order was delivered by evri on a next day service. I purchased the vaporesso matrix kit which was a new re... See more

Rated 5 out of 5 stars

Quick delivery, customer service was excellent. Contacted them to get a precise shipping quote and they delivered to me in Ireland. Very good because I've been struggling to get nicotine over here but... See more


Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Battery Wholesaler
  4. Tobacco Exporter
  5. Tobacco Shop
  6. Vaporizer Store

Written by the company

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

980 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(980)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for my delivery

Thank you for my delivery, received in great condition. Fast delivery, good products, sweet tasting liquids.

Good prices and good support

February 8, 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

My order was a breeze

My order was a breeze. Delivered very promptly. Super quick delivery times. Much faster then advertised on the website.

The quality of products is great, i like that they reuse old boxes from other companies to stop waste usage.

would happily reorder again from here.

February 10, 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, super high quality products. Really happy with my order. The nicotine is very good high quality.

February 9, 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

Super quick postage

Super quick postage, good products. website is very easy to find stuff.

February 8, 2025
Mister Vape logo

Reply from Mister Vape

We're so happy to hear you had a great experience with Mistervape.co.uk! Thank you for sharing such a positive review. We really appreciate your business. We work hard to provide the best possible service, and your feedback makes it all worthwhile. We look forward to welcoming you back again soon!

Kind regards,
Terry
Mister Vape Team

Rated 5 out of 5 stars

great service from mister vape

great service from mister vape. I have been buying for over 2 years now. Always prompt on delivery, they will always sort any issues out, they are always busy, i've personally met them in the shop. Really good people!

February 8, 2025
Mister Vape logo

Reply from Mister Vape

We're absolutely thrilled to hear about your positive experience with Mister Vape! Thank you so much for your continued support over the past two years. We really appreciate you taking the time to leave such a fantastic review. It means a lot to us that you value our prompt delivery and our efforts to resolve any issues. We strive to provide excellent service and it's wonderful to know we're meeting your expectations. We're also glad you've had a chance to meet the team in person! We look forward to continuing to serve you in the future.

Best regards,
The Mister Vape Team

Rated 5 out of 5 stars

First time ordering

First time ordering, went through like a breeze, super easy to go through everything. Age verification, didn't even know it was there. Great looking website.

February 7, 2025
Mister Vape logo

Reply from Mister Vape



Thanks so much for your fantastic first impression of Mister Vape! We're delighted to hear that your ordering experience was so smooth and easy. We've put a lot of effort into making our website user-friendly, so it's great to know that it's paying off. We're also glad the age verification process was seamless for you. We appreciate your feedback and look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Not my first time ordering from mister…

Not my first time ordering from mister vape. Probably about my 5th time, i've always bought my 72mg nicotine from here. Really good delivery and packaged very well. will be back to purchase some more.

February 7, 2025
Mister Vape logo

Reply from Mister Vape



Thanks for your continued loyalty to Mister Vape! We're really pleased to hear you've had consistently positive experiences with our delivery and packaging, especially with your 72mg nicotine purchases. We appreciate you taking the time to leave a review and we look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Super quick delivery within 48 hours

Super quick delivery within 48 hours. Super happy with my order. First time ordering and was good.

January 31, 2025
Mister Vape logo

Reply from Mister Vape



Thanks for the great review! We're thrilled to hear you were so happy with our super quick delivery and your first order experience with Mister Vape. We aim to please, and we're delighted we hit the mark. We look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

>>>TOP SERVICE

>>>TOP SERVICE, REAL PLEASURE TO BUY>>>> WILL BUY AGAIN

December 19, 2024
Mister Vape logo

Reply from Mister Vape



Thank you for the fantastic review! We're so glad you had a great experience and that it was a pleasure to serve you. We really appreciate your feedback and look forward to your next purchase!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery, much quicker then i had expected. Next day delivery was provided without me choosing that.

The nicotine is excellent, packaged really well and in a handmade box, super good.

January 29, 2025
Mister Vape logo

Reply from Mister Vape



Wow, thanks for the amazing review! We're delighted you were so impressed with our superfast delivery – it's great to hear we pleasantly surprised you with the next-day service. We're also thrilled you're happy with the quality of the nicotine and the special packaging. We put a lot of care into that, so it's wonderful to know it's appreciated. We look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Delivery was slow just before xmas

Delivery was slow just before xmas, but won't stop me ordering again. the order was sent perfectly apart from a cleareance item that was missing, i was quickly refunded.

Some great deals on at 99p at the moment, just spent £17 on some really pricey items. happy with the service and will be back again.

December 18, 2024
Mister Vape logo

Reply from Mister Vape



Thanks for your honest review. We appreciate your understanding regarding the slightly slower delivery just before Christmas – it's definitely a busy time for everyone! We're glad to hear that overall the order was perfect and that the refund for the missing clearance item was handled quickly and efficiently.

We're also thrilled you were able to take advantage of our great deals, especially the 99p offers! We're always trying to provide value, and it's fantastic to know you were happy with your purchases. We appreciate your continued support and look forward to serving you again soon.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, super high quality products. New eleaf kit works wonders. Such powerful kit, just ordered a new pod and salts.

December 16, 2024
Mister Vape logo

Reply from Mister Vape



That's fantastic to hear! Thanks for the glowing review. We're delighted you're so happy with the quick delivery and the high quality of our products, especially your new Eleaf kit. It's great to know it's working wonders for you! We appreciate your continued business and hope you enjoy your new pod and salts.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Excellent service as per usual

Excellent service as per usual, Fast delivery, Well packaged. See you again soon !

January 30, 2025
Unprompted review
Mister Vape logo

Reply from Mister Vape


Thanks for the fantastic review! We're so glad to hear you're consistently happy with our excellent service, fast delivery, and well-packaged items. We appreciate your continued support and look forward to seeing you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

I've now had my vape kit just over a…

I've now had my vape kit just over a month and it's going strong. Lovely little peice of kit, the flavour is very good and i've only had to change the coil once in 1 month, so the coils are lasting very long.

Great product, great website, unbeatable prices!

December 16, 2024
Mister Vape logo

Reply from Mister Vape



That's fantastic to hear! We're delighted your vape kit is still going strong after a month. It's great that you're enjoying the flavour and that the coil is lasting so well – that's always a bonus! Thanks for sharing your experience, and we hope it continues to serve you well.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Order was delivered before xmas

Order was delivered before xmas, it was a xmas present for my brother. He loves it and still vaping on the kit as we speak.

He was spending £100's on disposables, but now he's on the same kit as me, and he loves it.

Happy with the complete service that i was given, i've purchased a few times since then and never had any isssues with mister vape.

Would gladly keep coming back, they have some cracking deals on at 99p at the moment.

December 16, 2024
Mister Vape logo

Reply from Mister Vape



That's wonderful to hear! We're so glad your brother is enjoying his Christmas present and that he's made the switch from disposables. It's fantastic that he's found a kit he loves and that it's saving him money too. We really appreciate your continued support and positive feedback. We're happy you've had consistently good experiences with Mister Vape and that you're taking advantage of our cracking deals, especially the 99p offers! We look forward to serving you both again soon.

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

Very good service

Very good service. Quickly received a tracking number, my order was delivered within 48 hours. Great delivery service provided and really happy with my vape kit.

I've just made a new second order today.

December 18, 2024
Mister Vape logo

Reply from Mister Vape



Thank you for the excellent review! We're delighted you were happy with our quick service, the tracking information, and the 48-hour delivery. It's great to hear you're pleased with your vape kit too. We appreciate your feedback and look forward to serving you again soon!

Best regards,

The Mister Vape Team

Rated 5 out of 5 stars

I have now ordered around 15 times from…

I have now ordered around 15 times from mister vape and have never had an issue. They have always been brilliant with my orders.

I have just recently spent over £100 on there cleareance section and received nearly £500+s worth of vape gear.

I only used to purchase nicotine from mister vape, but have now started to order everything here, they are excellent and go out of there way for you.

Very happy with my orders and will keep coming back to them time and time again.

December 19, 2024
Mister Vape logo

Reply from Mister Vape


Wow, thank you so much for your incredible loyalty and fantastic review! 15 orders and no issues – that's music to our ears! We're thrilled you've had such consistently positive experiences with Mister Vape.

We're especially delighted you were able to snag such an amazing deal in our clearance section – turning £100 into £500+ worth of vape gear is fantastic! We love hearing about customers taking advantage of those offers.

It's also great to know you've expanded your purchases with us beyond nicotine. We appreciate you trusting us for all your vaping needs. We truly value your continued support and look forward to serving you time and time again.

Best regards,

The Mister Vape Team

Rated 1 out of 5 stars

SCAM

SCAM - check out their Google reviews, you'll see countless people reporting they didn't get their order and didn't get a refund and were then just blanked. Same deal I got. This is a verifiable SCAM , add your experiences to Tru*st Pi*olet, they'll have to pay to get them removed, so let's make their payments bigger than their scam wins.

January 25, 2025
Unprompted review
Rated 2 out of 5 stars

#ORDERMV24701

#ORDERMV24701

Ordered on the 8th - paid for royal mail tracking (3-5 business days)

Royal mail tracking shows they have not recieved the item yet - 22/01/2025

Had 2 emails from support saying a replacement would be sent, and apologising for the delay. But now after waiting another week, and despite multiple attempts have been unable to contact the owner Terry.

update: Has now arrived. 23/01/2025

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very high quality products. Delivery was okay, not the best but the products and pricing were fantastic. i would happily reorder from mister vape again.

January 14, 2025

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