misterwoofs.com Reviews 139

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Definitely a fraud. Store link is no longer available. I've reached out via two links/email to find out where the product I purchased is (couch dog bed). Shows it was delivered, but never received and... See more

Rated 1 out of 5 stars

Not even 1 star is deserved. Ordered early Jan 2024. 5 months later nothing. Received multiple generic responses asking for my patience when request for shipping update sent was passively Angry reque... See more

Rated 1 out of 5 stars

This should be a zero review - I ordered settee protectors over a month ago - nothing received & despite several emails no response . I don’t have this kind of money to waste , just wish I had read up... See more

Rated 1 out of 5 stars

Ordered two couch covers on 19th April. Received confirmation of order and receipt, and money left account. Since then not a word. I have emailed 3 times with no response and emails come back... See more

Company details

  1. Pet Store

Written by the company

At Mister Woof's, we’re committed to helping pet parents like you give your pup everything they need to live happier, healthier, and longer lives. Our mission is simple, full commitment to improve your pup's quality of life. In our eyes, the world is a better place with animals. That's why we carefully researched, designed and curated the best products available on the market today, to make shopping for your pups easy.


Contact info

1.2

Bad

TrustScore 1 out of 5

139 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Criminal

Same experience as many others here I can now see. I ordered the product in January. They took the money and, after 4 months, I have never received anything other than a few excuses via email. I am so frustrated but don't know what, if any, action I can take.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED PRODUCT

NEVER RECEIVED PRODUCT. I doubt this company even exists. Kept receiving the same message via email: the product is with the carrier and on it's way. They would not provide me with the tracking number. Eventually they stopped replying to my email. DO NOT BUY FROM THIS COMPANY. AMAZON SELLS THE SAME BED.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD/SCAM!

FRAUD/SCAM!
Ordered 2 dog sofa bed/covers back in Feb and they never arrived.
Emails back & forth- they complained about suppliers/customers etc but now do not reply at all.
This is a Scam- we need to shut this down!

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give Negative stars I would…

If I could give Negative stars I would . I placed an order on February 24th. It never arrived. Have sent several emails directly on their website and from my email. I haven’t even received a response. I have definitely been scammed !!!!!

February 24, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD!

I placed an order back in January and it’s still not arrived. I have sent them repeated emails and they keep saying it’s on its way and they are not a scam. They refuse to provide and company details, addresses, names or phone numbers.

DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE FRAUDULENT.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

This company is an absolute Scam

As with some of the other reviews I’m only giving this company one star as I’m not allowed by Trustpilot to give them 0 stars. Please do not try to purchase any of their merchandise as it clearly does not exist. This is a complete scam. I saw their dog beds on Instagram and ordered one on 13/01/2024. It’s now 24/03/2024 and despite many emails are repeated assurances that the order is on its way there has been no delivery. As other reviewers have said the replies to my emails are full of repeated claims that there was a problem with tracking the order or that it was definitely on its way.

‘We apologize for this delay due to the high demand for the product.
The carrier was not able to provide tracking numbers for all orders, which is why we have launched a parallel review in order to provide our customers with order tracking.’

This is rubbish, the company is clearly fraudulent. Please do not order anything from them, you will certainly lose your money.

January 13, 2024
Unprompted review
Rated 4 out of 5 stars

Not a Scam

I have to apologise. After 10 weeks I thought this was a scam.
However my purchase has arrived and is brilliant. Well made good quality and will do the job.
Would I have ordered knowing would take 10 weeks probably not.
But has arrived and definitely not a scam.

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, avoid.

Same as all the others - Ordered in Dec 23. Never received item, just kept being told the item is on its way and that a refund is not available.

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID - FRAUDULENT COMPANY

Only gave them one star because it won’t let me give me zero! Fraudulent thieves. I don’t believe they have anything to sell. Nothing received and same emails as others have received. Recovering costs through my credit card company….

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM.
So disappointed I didnt check reviews first but as this was through Facebook I thought it was legitimate. Ordered December 2023. As per other victims I have had replies to my e-mails all pretty generic messages saying "package has been shipped but the tracking is not yet available, because the carrier has not yet registered all the packages.
As soon as your parcel number is registered, you will receive an email to inform you".
I have reported to my bank, Facebook and Police

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

No stars avoid and a total scam

No stars avoid and a total scam. Wish I’d read the reviews first before I ordered. 8 weeks I ordered and still waiting and being advised I can’t get a refund as it’s shipped. However no tracking number and just being robbed off by email. DO NOT BUY from them.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

SIMPLY DREADFUL

Order never delivered despite many emails to the company. Tried to cancel and get a refund. Nothing.
DO NOT USE THIS COMPANY

February 9, 2024
Unprompted review

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