Amazing customer service from the whole team! This company responds quickly, keeps you updated and are helpful and professional. Antony came out to measure for multiple blown-out panes and had them r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Anthony was friendly, replaced the steamy panels in no time and left the working area clean and tidy. He even fitted some extra screws in the frame which should have been done by the original installe... See more
The fitting crew were excellent.Very friendly and professional from Jade at the office to Antony and Adam who were the fitters.5 panes and one mechanism replaced in one and half hours!Any problems in... See more
Company replied
Excellent service: this is the second time we have used this company, first time in our previous home over ten years ago and was pleased to be able to use them again. Prior to having the work done,... See more
Company replied
Company details
Written by the company
At Misty Glass Limited, we specialise in high-quality, affordable double glazing repairs across Bolton and surrounding areas. Our family-run business is built on years of experience, offering a trustworthy, reliable service for replacing failed double glazed units that are misted, cracked, or have condensation issues. We pride ourselves on transparent pricing with no hidden costs, ensuring that you get the best price upfront. From initial measurements to installation, we provide a seamless, customer-focused service, backed by excellent reviews and a strong reputation for delivering satisfaction every time.
Contact info
Egerton Business Centre, The Old Mill House Deakins Park, Egerton, BL7 9RP, Bolton , United Kingdom
- 01204 235228
- quote@mistyglasslimited.co.uk
- mistyglasslimited.co.uk
5.0
Excellent
624 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
2nd time usuing mistyglass just as…
2nd time usuing mistyglass just as good as the 1st turned up early job well done left all nice and clean excellet job
December 4, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your great review and for choosing Misty Glass again John. We’re really pleased to hear that your second experience was just as good as the first. Arriving early, doing a tidy job, and leaving everything clean is exactly the standard we aim for. We appreciate your continued trust and look forward to helping you again in the future.
Number over the door
From start to finish, the job was made easy. And simple. Arrived on time. The information given was very professional. Definitely would recommend this company thank you
December 4, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review Jason. We’re really pleased to hear everything felt easy and straightforward from start to finish. Antony and the team always aim to keep things clear and professional, so it’s great to know this came across. We really appreciate your recommendation, thank you again for choosing Misty Glass.
A great experience all around
A great experience all around. From the outset, a robust quotation and survey to the installation of a new double glazed unit within a timber framed window, maintaining the existing timber beads and finishes without damage. All professionally carried out and tidied up afterwards. All at a competitive price
December 1, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your detailed and thoughtful review. We’re delighted to hear that you had a great experience from start to finish, from the quotation and survey through to the installation itself. Maintaining your existing timber beads and finishes without damage is something we take great care with, so it’s wonderful to know you were pleased with the result. We always aim to deliver professional workmanship, respectful tidy-up, and competitive pricing.
We really appreciate you choosing Misty Glass and taking the time to share your experience.
Excellent price
Excellent price, communication and service, would recommend, given a new lease of life to porch, 7 units replaced.
December 1, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your fantastic review Carla. We’re thrilled to hear you were happy with the price, communication, and service. It’s great to know your porch has been given a new lease of life with the seven units replaced. We really appreciate your recommendation and look forward to helping you again in the future.
Exvellent job
Exvellent job. Highly recommend. Anthony was great. Respectful clean up and took the old glass away . Would use again . Also the Jade was great answeted all questions before the job .
December 1, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words Margaret. We’re delighted to hear that Antony did a great job and that Jade was able to answer all your questions beforehand. It’s wonderful to know you appreciated the respectful clean-up and removal of the old glass. We really appreciate your recommendation and look forward to helping you again in the future!
First Class Misty Glass
We have used Misty Glass before. Yet again Anthony has carried out fantastic work, going above and beyond. Work completed to a very high standard which included installation of replacement glass and complimentary reseal of the window units upstairs and down.
November 27, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your fantastic review Jo. It means a lot to us that you chose Misty Glass again. We’re really pleased to hear that Antony delivered the high standard of work you’ve come to expect, he always aims to go above and beyond, and it’s great to know the replacement glass and complimentary reseals made a difference.
Great service from Misty Glass again
3rd or 4th time we've used Misty Glass to replace misted window units. As always good prices and excellent work. Everyone involved from them is helpful, friendly and professional.
I really recommend you use them!
November 26, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review John. It means a lot that you’ve chosen us for the 3rd or 4th time, your continued trust really is the best compliment.
We’re delighted to hear that you found our pricing fair and our work consistently up to standard. The whole team prides themselves on being friendly, helpful, and professional, so your feedback is truly appreciated.
Thank you again for recommending us, we’re always here whenever you need us!
Very good service & efficient
Very good service & efficient. The person who did my windows was very pleasant would highly recommend
November 24, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for the lovely review Hollie. We're really glad to hear you found our service efficient and that Antony made the experience a pleasant one. We truly appreciate the recommendation.
Excellent service from start to finish.
Excellent service from start to finish.
November 21, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for the lovely review David. We’re really pleased to hear you had an excellent experience from start to finish. Your support means a lot to us.
Professional and first class
The guys rang me to say that they were ahead of time could they come early which I replied no problem they turned up and were very courteous offering to take their shoes in house I replied that there was no need and they were clean and tidy from beginning to end, will not hesitate in using them again fist class.
November 14, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your fantastic review Bert. We’re really glad the team were able to arrive early and that you were happy with the service from start to finish. It’s great to hear their courtesy and tidy work stood out. We truly appreciate your kind words and look forward to helping you again in the future.
Great work
Very friendly, good communication and helpful. Work was done fast and to a high standard. 10/10
November 20, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review Fayaz. We really appreciate you taking the time to share your experience. We're glad to hear you were happy with the communication, the service, and the quality of the work. If you ever need anything in the future, we’re always here to help.
No problem’s at all from start to…
No problem’s at all from start to finish very good service, the quote they gave me was reasonable, both the receptionist and the fitter were very professional and polite people to deal with.
November 18, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review Norma. We’re really pleased to hear everything went smoothly from start to finish and that you were happy with both the service and the price.
Excellent service and value from start…
Excellent service and value from start to finish.
November 13, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you for your kind words Martin. We're so glad to hear you were happy with both our service and value from start to finish, it really means a lot to us.
Excellent service and quick
Excellent service and quick . Highly recommend these guys
November 4, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely feedback. We're really glad you were happy with our service and truly appreciate the recommendation.
Brilliant from start to finish
Brilliant from start to finish, with great communication and service throughout. Would definitely recommend.
October 28, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind review Andy. We’re really pleased to hear you were happy with the service from start to finish. It means a lot to us that you’d recommend Misty Glass, we really appreciate your support.
Great service and company
I used Misty Glass as family members had used them before and were happy with the service. I’ve had two windows replaced by them and have nothing but good words. The communication is great, the work is done brilliantly and any mess is cleared up. Jade (the Office Manager) called to let me know when Antony would be heading over and Antony did a great job both times I used the company.
October 28, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review Amelia. We’re so pleased to hear you were happy with both the service and the work carried out. It’s always great when customers come to us through family recommendations, and we’re delighted we could continue that positive experience.
Antony was incredibly knowledgeable and…
Antony was incredibly knowledgeable and efficient. He was respectful with the house, and explained the process clearly so that I understood. They were timly on the arrival date, and had the job done within 20 minutes.
October 24, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your lovely review Mark. We’re really pleased to hear you were happy with the service and that Antony made the process clear and straightforward. We always aim to be efficient and respectful in every home we visit. Your feedback means a lot, thank you for taking the time to share it.
Great job by Antony
Great job by Antony. On time, respectful of property. Very tidy and everything replaced on windowsills etc.
Highly recommended. Would recommend the low emission glass too.
Dave and Karen
October 13, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much, Dave and Karen. We’re delighted to hear you’re happy with the work Antony carried out. Punctuality, respect for your home, and a tidy finish are all so important to us, so it’s lovely to know that came through. We’re glad you’re pleased with the low emission glass too, it really makes a difference! Thank you again for the recommendation.
Misty experience
Anthony and Adam arrived in time, was super efficient and did an outstanding job. Replaced 5 failed units, window hinge and fixed a bodge previous installer work in 1 hour 30mins.
Highly recommended!
October 11, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your fantastic feedback Wing. We’re delighted to hear Antony and Adam delivered a great experience and got everything sorted efficiently, including fixing those previous issues. Your recommendation means a lot to us, and we’re really glad you’re happy with the results. Thanks again for choosing Misty Glass!
A job well done
They came to measure size of windows when they said they would. Arranged a time to fit them and arrived early, (after contacting us to check it was ok). It took about 1 hour to fit them. Cleaned up after themselves. What a pleasure to have a job completed competently. I would recommend them completely.
October 10, 2025
Unprompted review
Reply from Misty Glass Limited
Thank you so much for your kind words Stella. We’re delighted to hear everything went smoothly from measuring to fitting and that you appreciated our punctuality and tidy work.
It’s always our aim to make the process as easy and efficient as possible, so your feedback means a lot to us. We truly appreciate the recommendation, Thank you again for choosing Misty Glass😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.