Mitchell & Dickinson Reviews 249

I have just had secondary glazing installed in two windows of my house. I have found the team to be very professional and pleasant and the work seems to have been carried out to exacting specifications. The house feels warmer as the window are on the most exposed side. In addition the work they did to the windows has rendered them easier to open and close. I am very satisfied. They are not cheap, but worth it in my view.

An excellent experience from start to finish with detailed analysis of the work to be done by the sales person and surveyor and impressive communication in general via phone and email. The highly skilled craftsmen were respectful and friendly and went above and beyond to fit two windows and insulate two large attics. Worth every penny.

We do not normally respond to these guides but as the product and service was exemplary we felt we should leave a review. The two gentlemen, Harry and Nicky, who fitted the secondary glazing were extremely helpful, extremely tidy and we could not fault anything they did for us. As far as the product is concerned, it fits perfectly and its is almost impossible to see that it has been fitted.
We would highly recommend the company and its product.

We were impressed with the craftsmanship and care. Nothing was too much trouble. We are very satisfied with the result and the house is significantly warmer. Timescales were extended but this was handled openly and sensitively.

All of the M&D representatives who came to our house - at each stage of the process - were good-natured, well focused on their tasks and obviously highly-skilled. The members of the small installation team were careful, considerate and happy to give a little extra at every turn. We are very satisfied with the completed work. It is already proving its value.

Everyone I had contact with at Mitchell and Dickinson was professional, friendly and helpful. In the office, particular thanks go to Lora, Debbie and Isobel for their patience with my endless questions.
My two main craftsmen were Joe and Greg, who were superb. Prompt, polite and friendly, and most importantly, skilled and meticulous with their attention to detail. The restoration work was fantastic - the windows look great. The draft-proofing and secondary glazing are already making a noticeable difference - I'm glad we had the work done before this winter!

Hands down the most professional company I've engaged with who operate in the trades / building / insulation space.
Communication was always clear, timely and they make great effort to talk through solutions and options for your home. 100% recommend.

The work done at my house in Odiham was excellent.
Tony Wotherspoon was efficient, tidy and very polite and helpful.
I recommend him most highly

5☆ Communication. Excellent Communication with head office and local craftsman, throughout.

5☆ Service. Superb service by workman/ installers; courteous, efficient and priffedional.

5☆ Flexibility. Fabulous flexability; Ensured work could be done as soon as possible, working around availabilities.

5☆ Product. Outstanding product; reliable, elegant and sensational noise stopper and cold preventer.

Excellent craftmanship. Secondary glazing has really made a difference on our Grade II list house. The team made a great job of it - you would not know we had secondary glazing from looking at it!

Great service throughout from the initial consultation, to the order and appointment arrangement and then the install. Everyone has been friendly, knowledgeable and efficient.

I’m pleased with the cosyglazing install and have already noticed a significant difference.

We were extremely impressed with the service provided by Mitchell & Dickinson in fitting Cosy Glazing in our Grade 2 property. Everyone we had contact with from Isabel and her team to Harry and Nico who fitted the panels were extremely efficient, professional and courteous.
We are delighted how unobtrusive the panels are on our small pane Georgian windows and would thoroughly recommend Mitchell and Dickinson to anyone wanting to improve the heat loss and noise reduction in their home.

Excellent , thoughtful craftsmen that didn't leave a trace. Excellent comms and flexibility

The experience of having our windows secondary glazed was overall very positive: the craftsmen were lovely, fun, respectful and highly professional. The finished products,14 windows-worth, are really pleasing. The windows now open and close beautifully smoothly, the street noise is significantly reduced and the heat insulating effect is pronounced. Although it was very expensive, given the energy and climate crises we are facing, I see it as a priority for making old houses fit for the future.
The only thing that could have been better was the original survey which was not thorough enough. Subsequent issues were discovered and in the end I paid about 5,000 pounds over the original estimate. Ouch!
However, the peace of mind at now having a much more energy-efficient (and valuable) house made it all worth while.

Tim & Liam were here for 2 weeks and did a grand job! They left the house clean & tidy and were super friendly but also efficient. Would recommend.

The double glazing did the job immediately saving heat and cutting noise. The units are not obtrusive and for the style of the house.

I would recommend the Mitchell & Dickinson team to anyone. They take pride in their product and their colleagues.

To top it all I have never known such clean craftsmen ever!

We had John and Ed working on 4 windows in our house in central Winchester. Their craftsmanship is outstanding but equally impressive was the respect they showed us while working in our home. This was exceptional. With 2 toddlers and a husband working from home, there was little space to move around each other and they handled this brilliantly. Whilst the product is great (we immediately noticed the benefits of the cozy glazing), John and Ed were the most courteous professionals I’ve come across.

The product is excellent and all contact with the company went well. A great team and I must add an extra compliment for Luke & Zac, who fitted my cosy glazing. They were easy to have around, worked extremely hard and Luke explained what was going on at every step.

Mitchell and Dickinson have recently completed a full installation of secondary CosyGlazing to all windows at my period farmhouse. The windows feature stone mullions and leaded panes of glass in each casement. This was a large scale job due to the number of casements lasting 3 weeks. I have been extremely impressed with the installation process led by Paul - the level of detail to create a bespoke frame for each casement was excellent, including taking the time to colour match the filler to the stone perfectly. The level of craftsmanship seems meticulous and the work was carried out in a tidy and careful manner. Paul went above and beyond to ensure we’d be happy with the end results which look fantastic. Whilst I cannot fully comment on condensation or thermal properties of the glazing yet, I have been very happy with the installation process and can fully appreciate how each job is carried out to the highest level of workmanship. I was a little frustrated by the uncertainty over the installation date - as I was also trying to coordinate other work - but I do understand and respect this as a mark of the high levels of bespoke workmanship that go into each installation now I have experienced what this entails.

The whole approach from first contact through the survey and planning to the carrying out of the work was good. Luke and Zach worked well as a team and kept us informed of any problems or changes to schedule. The quality of the work was excellent and we are looking forward to the benefits of reduced heat loss through our very large single glazed windows, and noise reduction. Highly recommended.