Nothing was too much trouble for Mark Sherwood, He took the time to accomodate our weekend appointments and answer all our questions in the most objective yet courteous manner. Service has been great... See more
Company replied
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See what reviewers are saying
I had a reminder that MOT, and service due, booked by phone. Car collected, work carried out, car delivered back washed, and hoovered. Paid by phone, never had to leave home. All work carried out to m... See more
Company replied
I've just taken delivery of a new Dacia Bigster from Mitchell's in Lowestoft,the deal handled by Jonathan Kent.I'm extremely pleased with my new car following an enjoyable test drive,no pressure sal... See more
Had a couple of cars from Mitchell’s and Craig has been very helpful with both. Made us feel comfortable and reassured with purchasing another vehicle. Would definitely recommend, and would not hesita... See more
Company replied
Company details
Written by the company
Proudly selling Renault since 1974 and Dacia since launch in the UK in 2013. Delighted to be the current Dacia UK Dealer of the Year! New and used Dacia Sales, Motability, Service, Parts and MOT, whatever your needs, trust us to help you...
Contact info
50-58 Long Road, NR33 9DQ, Lowestoft, United Kingdom
- 01502 500950
- sales@mitchellsgroup.co.uk
- mitchellsdacia.co.uk
4.8
Excellent
81 reviews
Asks customers to review
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New Rafale
Craig makes the new car buying experience easy and smooth. Great experience.
January 30, 2025
Unprompted review
Reply from Mitchellsdacia
We think Craig is great too!
Reply from Mitchellsdacia
Thanks for your kind review
What a service we habe received.
What a service we have received.
Ordered a traffic and 16 days later we picked it up.
Craig was excellent as always and we wouldn't go anywhere else for a new car.
January 25, 2025
Unprompted review
Reply from Mitchellsdacia
Brilliant review, thank you so much, enjoy our new van
Excellent service
Excellent service, from all staff I came in contact with customer service outstanding
January 15, 2025
Reply from Mitchellsdacia
Thanks for taking the time to post a review, we appreciate it
Reply from Mitchellsdacia
Nice comments, thank you
Reply from Mitchellsdacia
Very kind
A very helpful team at Mitchells
A very helpful team at Mitchells, explained everything and answered any questions .
January 8, 2025
Reply from Mitchellsdacia
Happy to share this with the team, thank you
Great job as usual
Friendly, approachable caring staff. Always make me feel I’m a valued customer.
January 6, 2025
Reply from Mitchellsdacia
Clive Hopkins, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Reply from Mitchellsdacia
Customer, thank you for the high star rating!
Excellent service
I have found that nothing is too much trouble even with the smallest problem it soon gets sorted. I have dealt with them for over ten years now the staff are excellent so friendly.
December 17, 2024
Reply from Mitchellsdacia
Melvyn Riches, reviews like this give us motivation and help us ensure we provide high-quality care.
Always friendly and helpful
Always friendly and helpful. Pity fault on car keeps recurring - hopefully fixed🤞
November 20, 2024
Reply from Mitchellsdacia
Hello David, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Had a problem with the windscreen…
Had a problem with the windscreen demister button, with 1 call it was booked and sorted within a week. Work was carried out and the part replaced within 30mins
December 2, 2024
Reply from Mitchellsdacia
Hello Ian, thank you; we appreciate your feedback! Thank you again for the great review!
I was greeted by courteous and friendly…
I was greeted by courteous and friendly staff, felt confident with the check that was carried out on my car and having everything explained to me on completion of the health check done.
December 2, 2024
Reply from Mitchellsdacia
Penny Wadey, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Lowestoft Dacia! Thank you again for the great review!
Reply from Mitchellsdacia
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!
Reply from Mitchellsdacia
Hello Derek, thank you; we appreciate your feedback!
Well run garage.
Well run garage.
Staff friendly and helpful. Always welcomed with a warm smile and courteous greeting.
Always receive a phone call with updates and when vehicle is ready for collection. Go the extra mile with a valet to finish.
October 31, 2024
Reply from Mitchellsdacia
Hello Mrs Patricia Ripley, thank you; we appreciate your feedback!
Reply from Mitchellsdacia
Trevor Rowland, we are so pleased you enjoyed your visit to Mitchells Lowestoft Dacia!
Great customer service.
Always very good customer service. I find them very helpful and professional.
November 6, 2024
Reply from Mitchellsdacia
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
Always good service
November 6, 2024
Reply from Mitchellsdacia
Thank you again for taking the time to let us know how we did. Thank you again for the great review!
Very good service as always
Very good service as always. Fault was diagnosed and fixed really efficiently.
October 28, 2024
Reply from Mitchellsdacia
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
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