Mitchellsdacia Reviews 80

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've just taken delivery of a new Dacia Bigster from Mitchell's in Lowestoft,the deal handled by Jonathan Kent.I'm extremely pleased with my new car following an enjoyable test drive,no pressure sal... See more

Rated 5 out of 5 stars

Nothing was too much trouble for Mark Sherwood, He took the time to accomodate our weekend appointments and answer all our questions in the most objective yet courteous manner. Service has been great... See more

Company replied

Rated 5 out of 5 stars

We use the Great Yarmouth branch twice a year for the MOT and a yearly service. Always made welcome and the staff are very efficient and friendly. It's good to have peace of mind that nothing is going... See more

Company replied

Rated 5 out of 5 stars

Returned to Mitchell’s Lowestoft due to past good service and have purchased another Dacia. Craig has been so helpful and patient. He has listened to my requests and provided information I needed. Al... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Proudly selling Renault since 1974 and Dacia since launch in the UK in 2013. Delighted to be the current Dacia UK Dealer of the Year! New and used Dacia Sales, Motability, Service, Parts and MOT, whatever your needs, trust us to help you...


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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Rated 5 out of 5 stars

Mitchells Dacia....worth a look.

I've just taken delivery of a new Dacia Bigster from Mitchell's in Lowestoft,the deal handled by Jonathan Kent.I'm extremely pleased with my new car following an enjoyable test drive,no pressure sales nonsense just a pleasurable experience with good old fashioned service, how it used to be 30-40years ago.He was very product knowledgeable which was helpful as I hadn't even ever looked at a Dacia before walking into their showroom.Once you can overcome any 'badge'
basis you might have any buyer will quickly realise what superb value Dacia are,and are most worthy of serious consideration.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Good to have peace of mind

We use the Great Yarmouth branch twice a year for the MOT and a yearly service. Always made welcome and the staff are very efficient and friendly. It's good to have peace of mind that nothing is going to be missed and create a nightmare on a road trip somewhere.

March 10, 2025
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Reply from Mitchellsdacia

Thanks for the kind review Jon, you are always welcome at Mitchells Great Yarmouth

Rated 5 out of 5 stars

Returned to Mitchell’s Lowestoft due to…

Returned to Mitchell’s Lowestoft due to past good service and have purchased another Dacia. Craig has been so helpful and patient. He has listened to my requests and provided information I needed. All staff have been so friendly and helpful.
Thank you Mitchells Lowestoft.

September 2, 2025
Unprompted review
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Reply from Mitchellsdacia

Super review Lynne, enjoy your new car

Rated 5 out of 5 stars

Friendly, practical and professional advice

Nothing was too much trouble for Mark Sherwood, He took the time to accomodate our weekend appointments and answer all our questions in the most objective yet courteous manner. Service has been great.
We are very pleased with our Dacia BIgster Extreme, makes for much easier driving than our previous Sandero Stepway which we traded in. Fuel effiecient, spacious, user friendly cockpit controls and certainly worth the price.

June 8, 2025
Unprompted review
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Reply from Mitchellsdacia

Fabulous review, thank you so much

Rated 5 out of 5 stars

customer service

I had a fantastic experience with this car dealer. From the very beginning, their response time was incredibly fast – I received answers to my inquiries almost immediately. The telephone contact was smooth, professional, and very friendly. Their customer care was top-notch; they were always available, patient, and willing to answer even the smallest questions I had. It's clear they truly care about their customers and go above and beyond to provide outstanding service. Highly recommended!

June 17, 2025
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Reply from Mitchellsdacia

Very kind words, really appreciated by the whole team, thank you

Rated 5 out of 5 stars

Completed within my preferred time…

Completed within my preferred time period. Cleaned inside and out. Customer service staff were great. No unexpected extras.

May 7, 2025
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Reply from Mitchellsdacia

Very kind words, really appreciated by the whole team, thank you

Rated 5 out of 5 stars

Great service as always finished well…

Great service as always finished well before time given lovely clean car to collect. Very efficient at reception as usual could not fault my experience

April 23, 2025
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Reply from Mitchellsdacia

Very kind words, really appreciated by the whole team, thank you

Rated 5 out of 5 stars

Car servicing

Another year and as usual the same high standard of customer service from the moment you walk in to the moment you leave. Thanks to everyone at Mitchells.

April 16, 2025
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Reply from Mitchellsdacia

Very kind words, really appreciated by the whole team, thank you

Rated 5 out of 5 stars

Quick service

Quick service
Good customer care
Nice to have car washed too !!

April 9, 2025
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Reply from Mitchellsdacia

Very kind words, really appreciated by the whole team, thank you

Rated 5 out of 5 stars

Excellent service

Craige the salesman involved in my purchase was so professional, competent, knowledgeable and attentive without being at all overbearing. Keeping me informed of all details concerning the sale.

Other Staff I met were also very friendly and attentive.

All in all it was NEARLY a pleasure to spend my money.

April 3, 2025
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Reply from Mitchellsdacia

This review made us laugh, thanks for posting

Rated 4 out of 5 stars

The service received was as good always…but no manual/petrol courtesy car offered now

The service received was as good as always. The only thing missing now is that no ‘manual gearbox’/petrol courtesy car is offered, which I feel is a let down to those Customers (like myself) who have never driven an automatic/electric car, and have no intention of doing so for some time!

March 7, 2025
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Reply from Mitchellsdacia

Thanks for the kind review and honest feedback which we treasure. We have a range of manual & auto loan cars and will endevour to check in advance which one customer prefer

Rated 5 out of 5 stars

Phoned up to book service

Phoned up to book service, girl was polite and efficient, took car in and was served politely and efficiently. When I collected car my dog did a nervous wee, they were very o.k. about it and cleaned up without a fuss.

March 13, 2025
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Reply from Mitchellsdacia

Dogs are always welcome at Mitchells, even nervous ones

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