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Mixam Inc. Reviews 5,470

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the printed materials and books often exceed expectations and are cut perfectly. Many appreciate the straightforward and easy-to-use website, especially the helpful quote-building tool and the simple upload process, which makes designing and ordering publications accessible even for those new to printing. However, some customers also noted issues with order fulfillment and delivery. A few people experienced delays, with orders arriving late or even being misdirected, and some mentioned that expedited shipping did not result in timely delivery. There were also occasional reports of print quality issues, such as color shifts or ink smearing, and a few users found the online editing tool confusing or the job status updates unclear.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with the final... See more

Quality

Consumers generally find the quality of products to be positive, often exceeding expectations with sharp... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the high quality of their orders,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more

Company replied

Rated 5 out of 5 stars

The website offers all the info needed for someone new to printing to make choices and format the material correctly, the quote building tool is very helpful and precise, and the uploading UX is very... See more

Rated 5 out of 5 stars

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger ord... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with! The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

Product quality and Customer service

print offset, Ink smearing, moire, very late response.

I paced multiple orders and experienced same issue each time. I will no longer use it.

March 12, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Hi Cerah , Regarding the moiré effect, this can occur in professional printing when certain patterns are present in the artwork. It isn’t something any printer can completely avoid, but we have been working with you on ways to adjust your files to help reduce this as much as possible.
In terms of your order history, we can see a previous issue in 2024 relating to damage, which was resolved with a reprint. Aside from that and your recent order, we haven’t identified other reported issues on your account.
If there are specific examples you’d like us to review, we’re happy to take another look and continue working with you to improve the final result.

Rated 5 out of 5 stars

First time user of Mixam

First time user of Mixam. I had never heard of Mixam before creating a comic book for a client, so I was a little concerned about how the book would turn out. I thought it best to create a low print run to both confirm the book was ready for distribution and that the printing quality was of a high standard. I found the submission process very easy and nice. The website is modern and easy to navigate. I love that the pricing updates with every option selected. The prices themselves are good for the quality of the end product. The end product, itself, is a lot better than I had expected. Both the paper quality and ink quality were above what I had expected. Turn around time was fast and met predicted time frame given. Shipping can be a little high for low orders though. The binding can be a little sprung and not sit very flat so you might need some weight to flatten. One thing I would change is a more user friendly time frame indicator, like a bar that tells you how many jobs are in front of yours. Not sure if possible but would be nice. Overall very happy with end product and will reorder once the proofs have been fixed. Thanks

March 19, 2026
Rated 5 out of 5 stars

Highly Recommend

Mixam made is extremely easy for me to make a product catalog for my company! The design platform was very user friendly and easy to work wit. The turn around time on production and delivery was quick and I am extremely impressed on how my catalogs turned out.

March 11, 2026
Rated 5 out of 5 stars

Fast and efficient!

The ordering process and uploading the files into the right order was very seamless and fast! Upon ordering the process was much faster and received our tester product much earlier than expected! Thank you!

March 19, 2026
Rated 5 out of 5 stars

Timely great products !

Individuals in the order and supply department were extremely efficient in finding my order by my name them by my phone number. Please know that this is one of the best book manufacturers I’ve used. Dr. Linda Levine Madori,.

March 11, 2026
Rated 1 out of 5 stars

Extremely Disappointed: 5 Months, No Shipment, No Response

I placed an order for two comic books for a Christmas present on 11/30/25. I still haven't received an update on my order or my order. Only that they were having high volumes of requests in December. Not only has the communication been non-existent but I still don't have my order and it's nearly April.

December 1, 2025
Unprompted review
Mixam Inc. logo

Reply from Mixam Inc.

We are really sorry again for the delay and the experience you’ve had, especially with this being such an important order.
We are glad we’ve now been able to get everything resolved and move forward with producing your books as requested. That said we completely understand how frustrating it must have been not having clear updates in the meantime.
Just so we can improve our processes going forward, it would be really helpful to understand a bit more about the gap between your last message in December and your recent follow up. If there’s anything that made it difficult to reach out sooner, we’d genuinely appreciate your insight so we can make sure we’re supporting you better in the future.
We’ll keep a close eye on your order from here and thanks again for your patience, and we truly appreciate you giving us the chance to put this right.

Rated 5 out of 5 stars

The books turned out beautifully!

The books turned out beautifully! Also they informed me right away when the estimated delivery date couldn't be met. I knew that was possibility because it clearly stated that the date was subject to change. However, they still offered me a partial refund when I informed them I had selected a more expensive printing method because I was trying to get them before that date.

Great communication, amazing results, at an affordable price!

March 12, 2026
Rated 5 out of 5 stars

AMAZING

AMAZING! The quality and guidance a long the way to get 500 books printed was impeccable. Everyone in town is already talking about the quality and amazing book!

March 18, 2026
Rated 5 out of 5 stars

From Start to Finish—A Five Star Experience

My experience with Mixam exceeded my expectations, in terms of both quality of product and customer service. The print specialists were extremely communicative and quickly corrected a minor issue I had. My book turned out beautifully. An incredibly elevated job.

March 17, 2026
Rated 5 out of 5 stars

I don't typically give reviews

I don't typically give reviews, but I've been incredibly impressed with Mixiam. Value, quality, and speed of service are unmatched when compared other print companies. Have used them for two jobs and will use them for many more in the future!

March 18, 2026
Rated 5 out of 5 stars

Great customer service

I was very happy with my purchase from Mixam. When I had a small hiccup with my files, they were able to fix it immediately, and I was thrilled with the final product. I will be ordering from them again.

March 16, 2026
Rated 2 out of 5 stars

The final guides looked good overall, but the process was frustrating and there were still quality issues in the finished product.

The final guides looked good overall, but the process was frustrating, and there were still quality issues in the finished product. We dealt with multiple proofing concerns throughout the process, including dark/blurry images, gutter and margin concerns, page order confusion, and inconsistent color. We also had trouble getting clear answers quickly and had to follow up several times through chat, email, and phone. On top of that, at least one element that appeared correct in the final proof printed incorrectly in the finished guide — on the front cover, the America 250 seal looked fine in proof, but the outline around the “250” was missing in the final printed piece. For a large order with deadlines, the amount of back-and-forth and inconsistency made the experience much more stressful than expected.

March 10, 2026
Mixam Inc. logo

Reply from Mixam Inc.

We’re really sorry to hear that this was your experience, especially after all the effort you put into your project.
As part of our process, we do carry out additional checks and proofing on larger orders to help catch any potential issues before printing. We know this can sometimes feel like extra back and forth, but it’s in place to help avoid problems in the final result.
That said, we can see you’ve done exactly the right thing by flagging your concerns, and our team is already in touch and actively investigating this for you. If anything has been missed on our end, we’ll absolutely make this right one way or another.
We’d really appreciate the opportunity to resolve this for you and turn your experience around.

Rated 4 out of 5 stars

Small volume printing

I recently had 5 copies made of a comic I had drawn. The printing was excellent and I'm extremely happy with the results. The process however was only fair. Their site to upload and construct or edit the comic was confusing, especially the border identification. I sent several emails and called to get help and only once was I contacted with assistance.

March 18, 2026
Rated 5 out of 5 stars

Fantastic Printers

From their website’s UI to the quality of prints, Mixam is my go to printing solution company. Competitive pricing, a wide range of options, and quick-response customer service are all reasons why they’ve become the leader (for me) in printing. I’m glad I stumbled upon them!

March 17, 2026
Rated 5 out of 5 stars

Was recommended by another photographer…

Was recommended by another photographer and saw his photobook. My order was perfect. Even the customer service from Mixam was TOP notch. Every photobook I make from now on will be through them. Thank you for making my experience worthwhile. You have a repeat customer FOR LIFE.

March 17, 2026
Rated 1 out of 5 stars

My order never arrived

My order never arrived

March 18, 2026
Mixam Inc. logo

Reply from Mixam Inc.

We are really sorry for the delay with your order.
We can see that tracking has been provided, and your order is still on its way to Mexico. At the moment, it looks like it’s in transit to Chicago for processing.
Due to the recent severe weather conditions across the US, many carriers are experiencing delays, which is unfortunately impacting delivery times. We recommend continuing to check the tracking for the latest updates, and we’re hopeful the rest of the journey will go smoothly from here.
As much as we’d love to have full control, once an order is with the courier, delays caused by weather or other external factors are outside of our hands, which is one of the reasons why we provide estimated delivery dates rather than guaranteed ones.
If you notice anything unusual in the tracking or need further help, please don’t hesitate to reach out we’re here to support you and hope that once your order arrives that will make up for everything.

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