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Mixam Inc. Reviews 5,472

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the printed materials and books often exceed expectations and are cut perfectly. Many appreciate the straightforward and easy-to-use website, especially the helpful quote-building tool and the simple upload process, which makes designing and ordering publications accessible even for those new to printing. However, some customers also noted issues with order fulfillment and delivery. A few people experienced delays, with orders arriving late or even being misdirected, and some mentioned that expedited shipping did not result in timely delivery. There were also occasional reports of print quality issues, such as color shifts or ink smearing, and a few users found the online editing tool confusing or the job status updates unclear.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers were delighted with the final... See more

Quality

Consumers generally find the quality of products to be positive, often exceeding expectations with sharp... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the high quality of their orders,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to use and... See more

Based on these reviews

Rated 4 out of 5 stars

The website is fairly well organized, using the search function doesn't always find what I'm looking for. The staff emailing me to help with my questions are very polite and helpful. I did not get a r... See more

Company replied

Rated 5 out of 5 stars

The website offers all the info needed for someone new to printing to make choices and format the material correctly, the quote building tool is very helpful and precise, and the uploading UX is very... See more

Rated 5 out of 5 stars

We're extremely pleased with the quality of the print for the price we paid. The upload process was very straightforward and the package tracking was simple. We will definitely be doing our larger ord... See more

Rated 5 out of 5 stars

Absolute pleasure to deal with! The support team were very responsive and helpful. My order was extremely time sensitive and placed quite late. Everything arrived right on time. The quality was above... See more


Company details

  1. Prints and Signs Store
  2. Business to Business Service
  3. Digital Printing Service
  4. e-Commerce Service
  5. Print Shop

Written by the company

Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.

Why Print With Mixam?

Written by the company

Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.

Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

My order never arrived

My order never arrived

March 18, 2026
Mixam Inc. logo

Reply from Mixam Inc.

We are really sorry for the delay with your order.
We can see that tracking has been provided, and your order is still on its way to Mexico. At the moment, it looks like it’s in transit to Chicago for processing.
Due to the recent severe weather conditions across the US, many carriers are experiencing delays, which is unfortunately impacting delivery times. We recommend continuing to check the tracking for the latest updates, and we’re hopeful the rest of the journey will go smoothly from here.
As much as we’d love to have full control, once an order is with the courier, delays caused by weather or other external factors are outside of our hands, which is one of the reasons why we provide estimated delivery dates rather than guaranteed ones.
If you notice anything unusual in the tracking or need further help, please don’t hesitate to reach out we’re here to support you and hope that once your order arrives that will make up for everything.

Rated 4 out of 5 stars

The printing job is excellent

The printing job is excellent and the quality wonderful. We had a good experience and received our product timely. I would have rated it 5 stars but we had one image in our printed manual that overlapped the first word of a paragraph and it's hard for to unsee now. But overall, it was a positive experience and I will use them again.

March 11, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your kind words, we’re really glad to hear you were happy with the print quality and that everything arrived on time. It means a lot that you’d choose to work with us again.
Regarding the image overlap, now that you’ve mentioned it, we can see this in your files as well. We did pause the order due to a few other technical print issues we spotted, but we don’t check the content itself, as that’s completely personal to you.
If you’d like any help reviewing or setting up your files for next time, please feel free to reach out, we’d be more than happy to guide you to help avoid anything like this in future

Rated 4 out of 5 stars

Nice for a start up company

Nice for a start up company. I’m not totally satisfied with how the color printed but overall the communication was great and my package arrived on time!

March 17, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your feedback, we really appreciate you sharing your experience with us, and we’re glad to hear everything arrived on time and that you felt well supported throughout.
We’re sorry to hear the colors weren’t quite what you expected. If you’d like us to look into this further, we recommend logging it as mentioned in the review invite email this is linked to, and including a few photos, our team will be happy to take a closer look and help.
There can be a few reasons why colors appear different, such as the difference between how colors display on screen versus how they print on paper. Lighter, pastel tones can also be more challenging to reproduce consistently, and finishes like cover lamination can slightly affect how colors appear.
We have a range of helpful support guides on preparing files for print , including CMYK color charts to help you create your colors to achieve more consistent results, and if you ever need guidance, we’re always here to help.

Rated 5 out of 5 stars

At first I was upset when my batch of…

At first I was upset when my batch of books were botched, but the customer service was seammless and got a new batch in short order.

March 9, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your kind words, we really appreciate you taking the time to share your experience.
While issues can occasionally happen from time to time, our dedicated care team is always here to help if anything goes wrong, and we’ll always do our best to make things right.
We’re so pleased we could assist and turn things around for you, and we truly appreciate your feedback.

Rated 5 out of 5 stars

Excellent work

Excellent work! I needed to expedite so I paid extra for 3day shipping and it was delivered a day early. Funeral programs were beautiful!

March 16, 2026
Rated 5 out of 5 stars

Recommending Mixam for all printing neds

I printed a book. Having no idea on paper and cover and spine measurements and paper type . Sent in my request. They contacts me via email pointing out challenges with my design and guided me through. The finished product was amazing. I will use them again. NPS score 10/10

March 16, 2026
Rated 1 out of 5 stars

First Time Customer

I would rate this a 0 if I could, but sadly, one star will have to suffice. After multiple errors uploading files to their program, my associates and I had to rush an order after getting an associate on the phone. That order was then delayed due to "quality" errors on the printer's side that were not expressed to my team or me in any capacity, no email reachout or phone call. Half the package, containing the ashcans, missed the entire convention, and the ashcans were printed at a sub-industry-standard quality. Truly disheartening to see so many people rave about them, only to receive zero customer service and be treated with disrespect.

I will personally never use them again or recommend them to another creator in need of printing services.

March 23, 2026
Unprompted review
Mixam Inc. logo

Reply from Mixam Inc.

Thank you for sharing your feedback. We’re really sorry to hear about your experience, especially given how important your deadline was.
At the moment, we haven’t been able to locate this order in our system, as the name provided appears to be a false name and is not linked to an account. We’ve requested a bit more information so we can properly identify the order and look into this for you.
From what you’ve described, it may be that the order may have been paused during production due alert you to artwork concerns that needed fixing and checking. If this happens, we do place the order on hold to help avoid trimming issues and ensure the best possible print result, it’s never our intention to cause delays or frustration. Our dispatch dates are also estimated, and we can provide guidance early on around faster production and shipping options for time sensitive projects.
That said, we absolutely want to review the quality concerns you’ve raised. Please log the issue through your account and include photos so our team can investigate this properly and support you further.
We appreciate you bringing this to our attention and hope to resolve it with you soon.

Rated 5 out of 5 stars

The only self-publishing company I use

The only self-publishing company I use. Consistent good quality with prices to match. Lots of finishing options and extremely fast turnaround. Professional conduct even when working with NSFW content.

March 9, 2026
Rated 5 out of 5 stars

Pleasantly surprised

I just received my first order of a booklet I printed through Mixam. I am NOT someone who knows how to design or layout a publication. I basically just uploaded a pdf document created in Word and used Mixam's custom cover design tool to complete the cover. Anyway, my expectations weren't high. But as it turns out, my little booklet looks AWESOME. I'm very pleased with the results and plan to use this service again in the future.

March 10, 2026
Rated 5 out of 5 stars

First Time Book Prints with Mixam

Use of website was clear. Messaging center was helpful for communication. This was my first time using Mixam. I used Mixam based on research on the internet. I typically like to do projects like this with human beings in person to be able to communicate my goals and objectives. However, this experience was smooth and I achieved the desired quality outcomes for both of my book projects as a first time author / publisher of my own books. Time for execution and delivery was efficient. The three test books were delivered earlier than the anticipated timelines. I was pleasantly appreciative.

March 6, 2026
Rated 4 out of 5 stars

Great Service

Overall a great experience, but certain pages are a little blurry compared to the same pages in another book, but with a different cover.

March 6, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Thank you so much for your kind words, we’re really glad to hear you had a great overall experience
We’re sorry to hear about the slight blurriness on some pages though. If this is something you’re concerned about, we’d absolutely be happy to take a closer look for you. The best way to do that is to follow the instructions in the review invite email that your review is linked to and log this with us, including a few photos of the pages in question.
Once we have that, we can properly check things out and see what might be causing the difference, and offer the right guidance from there.

Rated 5 out of 5 stars

Wonderful Experience!

I had never self published before, and what I had seen of people's self-published work looked tacky and cheap. I decided to gamble on my first book of poetry, and I couldn't be happier. First, it was extremely easy. All steps are clearly explained and a cinch to follow. Second, Mixam is extremely low pressure. I had my book finished and sitting in limbo for a week or so while I was deciding whether or not to actually "pull the trigger." I received an email from them that said something like, "Hey -- we noticed your book is in the final stages, but no rush. We'll be here for you whenever you're ready." Wow. Third, their prices beat everyone else put there. Fourth, their Print Link feature allows people to order your book through a link. They take a cut, you get a cut, and everyone's happy. And last, the final product was beautiful and exceeded my expectations. It looks so professional and gorgeous and I'm so proud of it. I'm so glad I found Mixam for my first publishing experience; it will definitely not be my last.

March 13, 2026
Mixam Inc. logo

Reply from Mixam Inc.

Hi Kevin, Thank you so much for sharing this, it genuinely means a lot to us. Hearing about your first self publishing experience, especially with something as personal as a poetry book, is really special, and we’re so glad we could be part of that journey with you.
We’re especially happy to hear that the process felt easy and pressure free, that’s exactly the experience we aim to create. Taking that final step can be a big decision, and it’s completely normal to sit with it for a while. There’s never any rush from our side, we’ll always be here whenever you feel ready to take the next step.
We also know how much time, effort, and care goes into creating something like this, so it’s important to move at your own pace. Just one small thing to keep in mind for the future, prices can occasionally fluctuate, particularly with things like materials and fuel costs, but we always do our best to keep things, competitive, affordable and transparent.
Whenever you feel like diving into your next project, we’d love to support you again. Until then, enjoy your book, you’ve created something really meaningful.

Rated 5 out of 5 stars

Mixam, Inc highly recommended for Quality, Service and Cost

The technical support was a positive experience for a first-time user. All assistants except for one were exceptional. The service was 100% positive. Quality of product was excellent. I had difficulty finding and using a template for cover, back, and spine. Explanations could be more helpful for first-time publishers regarding use of templates.

March 10, 2026
Rated 5 out of 5 stars

Just received our latest order…

Just received our latest order – as always better than even hoped for results. Taking a Zine to the highest level comes so close to "Book", without the prohibitive pricing. Consistency and great quality control - not to mention the convenient set up for uploading files.

March 19, 2026
Unprompted review

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