I use Mixbook to create annual photo albums of my grandsons. I find it easy to select and manipulate the photo spread layouts. I can move things around and customize the looks. Sometimes, the resol... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered several high quality photo books from Mixbook. I have always been impressed with the easy to use website and beautiful photo books I have ordered. My most recent order I tried a new for... See more
Company replied
Many of the photos in the photo book looked very different from how they appeared in the app … the colours were oversaturated. The agents were next to useless in trying to resolve the issue. However,... See more
I put together a calendar with multiple pictures and found their software very easy to use with plenty of options for text and images. I held my breathe awaiting the printed results - which were r... See more
Company details
Written by the company
Mixbook makes creating beautiful photo products easy. With its powerful design editor, you can transform what matters most to you into one-of-kind photo products. Combining endless customization with beautiful design, Mixbook allows you to create something that truly reflects your personal style. With its collection of on-trend designer themes and unique templates, you’re sure to find a design you’ll love—or you can create your own. Our vision is to empower every person to tell their story and express what they care about most. Our mission is to give people an easy and powerful way to create the most beautiful personalized products in the world. Our promise is to deliver a beautiful expression of what you care about most. Mixbook was founded by Inc 30 Under 30 entrepreneurs from UC Berkeley and has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times and many other global media outlets.
100% Happiness Guarantee
Outstanding Quality and Ear-to-Ear Smiles!
If you’re not completely happy with your order, you can return it at any time.
Contact info
726 Main Street, 94063, Redwood City, United States
- hello@mixbook.com
- mixbook.com
4.4
Excellent
43K reviews
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have made 50 plus books using…
I have made 50 plus books using MIxbook... I always refer to it as scrap booking on steroids! It is very easy to use, to pick backgrounds, edit photos, add text and stickers. Just a fantastic program in which to design fabulous keepsakes. My 10 year old grandson even asked me if he could make a book based on his recent vacation! The books are truly priceless, well made and their value increases over time as memories fade. I enjoy all the flexibility and options to custom design very unique gifts.
May 30, 2025
I Love the Book!
I absolutely love the book! It arrived earlier than expected and I loved every second of reading it. It made me really happy seeing it for the first time, considering I spent such a long time trying to finish it! I hope she loves the book just as much or even more than I do! Thank you Mixbook!
August 13, 2025
Unprompted review
I have been using Mixbook for 11 years…
I have been using Mixbook for 11 years to make calendars and photobooks. I love it. What more can I say....
August 1, 2025
DO NOT recommend this company!!!
Built 2 very expensive photo book for my kids, the first printing came back blurry and the wrong colours. They sent a replacement. The replacement was the wrong colour again, really dark (but no longer blurry). I emailed them again and I have had no reply, they have completely ignored me. DO NOT recommend this company!!!
August 12, 2025
Unprompted review
Reply from Mixbook
Thank you for sharing your feedback with us. We’re very sorry to hear about the issues you’ve experienced with the quality of your photo books and the difficulty in getting a response — we understand how frustrating and disappointing this must be, especially after the time and expense you’ve invested. To help us look into this right away, could you please provide your order number and the email address used to place the order? This will allow us to review your case and assist you further.
Horrible - lied to about design studio vs printed result
Built a photo book for my wedding with a custom cover, the first printing came back blurry and the wrong color. I was assured they would fix the issue and send me a replacement. The replacement was entirely the wrong color (but no longer blurry). After lots of back and forth with a different representative every time I contacted the company they informed me the designs matched what was in their design studio (it did not) and would not offer me a refund. I do not appreciate being lied to by a company when they have caused the error.
August 11, 2025
Unprompted review
Reply from Mixbook
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues with your wedding photo book, as well as the frustration of dealing with inconsistent support and not receiving a resolution. We understand how upsetting this must be, especially for something as meaningful as your wedding memories. To help us investigate further and assist you properly, could you please provide your order number and the email address used to place the order? This will allow us to review the details and work toward a solution.
You won't be disappointed This was an easy way to capture special…
This was an easy way to capture special moments.
The quality is excellent and we are delighted to have our book in such a timely fashion.
August 1, 2025
Customer service support is Fantastic…
Customer service support is Fantastic Kudos to the Team!
August 9, 2025
Unprompted review
New customer - will be returning!
This was my first time using Mixbook and it was so easy! I was doing a bulk order of 20 books and not only was it a great price, but Daisy was very helpful throughout the whole process. I will definitely be using them in the future!
August 1, 2025
Beautiful outcome
The book turned out beautiful. It would be nice if the sticker section was updated with different choices.
Great site. Easy to create and edit your project. I'll be using it again.
August 1, 2025
Incredible photo book platform!
Incredible platform that makes it super easy to create a photo book. The quality is superb and the customer service is top notch. I missed the shipping deadline to receive the book on time for my girlfriend’s birthday. All it took was one email to customer service and they got it expedited and shipped ASAP. The book arrived on time for her birthday and she truly loved the colors and quality of the book.
August 1, 2025
good product
good product. exactly like I created. Quick service and love the access to the digital file. Will use again and again.
August 1, 2025
mix books are easy to make and still…
mix books are easy to make and still provide the ability for creativity
August 1, 2025
The books were smaller than I thought…
The books were smaller than I thought and a couple of them came bent. Other than that, high quality pictures and the website was easy to navigate.
August 1, 2025
Reply from Mixbook
Thank you for your feedback — we're glad to hear you were happy with the photo quality and found the website easy to use! We're sorry to hear that some books arrived bent and that the size wasn’t what you expected. Your comments are helpful, and we’ll definitely take them into consideration as we work to improve both our packaging and product clarity.
The wall mount is bulky and flimsy
The wall mount is bulky and flimsy, which means the pictures don't rest flat against the wall but lean and twist.
August 1, 2025
Reply from Mixbook
Thank you for your feedback — we’re sorry to hear about the issue with the wall mount. That’s definitely not the experience we want for you. Please reach out to us via chat or email and send along a few photos of the problem so we can better understand the issue and help make it right.
I use Mixbook to create annual photo…
I use Mixbook to create annual photo albums of my grandsons. I find it easy to select and manipulate the photo spread layouts. I can move things around and customize the looks.
Sometimes, the resolution in the final book isn't as clear as I'd like - I need to find the best times along the process to do my editing and re-sizing.
August 1, 2025
Able to Customize Photos & Text
The process of creating a photobook is fun from start to finish. I am able to use favorite templates for photos, and I am able to insert text in a variety of fonts and sizes. Proofreading is made easy by being able to enlarge different aspects of a page. When the project is completed, the final book is prepared and shipped in a short period of time. Highly recommended!
August 1, 2025
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