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Rated 1 out of 5 stars

Spent a lot of time going through and uploading chosen photos I wanted printed. Just for the site to not upload. 850 photos. Tried a few times with less photos. Waste of time.

Rated 1 out of 5 stars

Magnets are TERRIBLE. photos are ok. Because I didn't hang them right away, customer service can't refund. (it has been more than a month - we were having renovations). Customer service did get back... See more

Rated 1 out of 5 stars

The flimsy foam-backed photos came covered in debris. The packaging squished the particles to the photo so they had to gently wiped clean to not damage photos. Also, the foam back is pretty cheap look... See more

Company replied

Rated 2 out of 5 stars

I've placed an order, received the confirmation and waited for it to arrive or at least a shipment confirmation. A few days after I followed up via email. No response. I sent another message through t... See more

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1.6

Bad

TrustScore 1.5 out of 5

117 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Great service! Lovely tiles, had a problem with one not being center and they took care of it. Free of charge and shipping.

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! I experienced a glitch in the website ordering process, however, their support team was quick to remedy the issue. Looking forward to receiving my tiles!

November 25, 2020
Unprompted review
Rated 5 out of 5 stars

Don’t hesitate, just do it!

So , at first I wasn’t very happy, I had duplicates of two photos so two of my photos were missing. I got in contact with support and they were amazing. They responded very quickly and gave me step by step instructions to reorder my two missing photos that will be replaced for free. I am not sure if there was a glitch in the system that made the two duplicates but I am so glad the problem was resolved. I can not wait to give these as a Christmas gift this year! If you are considering these do not hesitate just make sure you do a double check of the photos chosen! You can’t beat the amazing price! I know that I will be ordering some for myself soon!

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Using MIXPIX was easy

Using MIXPIX was easy! We had an issue with 5 of our photos and customer service was extremely helpful. They had me follow these simple steps to reorder some photos, free of charge! I'd definitely use MIXPIX again!

November 18, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

The tiles look amazing! Great picture quality. Great Customer service, they quickly fixed some of the tiles which have cut offs. I will be ordering again.

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

MixPix is awesome

MixPix is awesome. Their product is great and their customer service is impeccable. They are very responsive and will go out of their way to make sure the customer is happy and satisfied with their purchase. They really make you feel at ease that they have your back if something is not right with your order. I would definitely recommend this company pictures to bring your experiences and memories to life.

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

I will be ordering again.

I will be ordering again. I ordered 13 tiles and received them within a week and a half. Only took two days to ship from the time I ordered. The best price I found online. The bubble packing on the inside of one box was a little light and perhaps from shifting in the box. On 7 tiles the corners were damaged slightly but with in hours of emailing them they reordered my entire order free of charge. Great customer service. I especially like the magnet style mounting system. I plan on ordering holiday tiles to change out my picture wall for seasonal pictures because of the ease in attaching new tiles to the wall magnet. I chose this company because of the cost and because I could download full resolution professional images unlike some other sites. The only difference I could see between this and other sites is that the visible foam core isn’t black like I would like, instead it is a grey color. The grey color does make the tiles blend better but I like the idea of a dark edge. I will be ordering more for Christmas presents as well due to their nice quality and versatility.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Quick fix/beautiful pictures

These are as an issue with my order the first time and it was fixed so seamlessly! Customer Service was so friendly and helpful. Pictures came out nicely and look so good in our living room! Thank you

November 1, 2020
Unprompted review
Rated 2 out of 5 stars

Hello Mixpix,

Hello Mixpix,

This is the first time I have ordered the pictures and I was really upset. Because the pictures not clear, Sharpness is missing and also a kind of blur you can see through pixels which makes the picture look bad. Again this is my opinion. I have contacted the customer service they have given the refund. I appreciate that.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service, arrived quickly

I was so excited for these prints! They came super quick in the mail. When they came I noticed that one was double printed (and I tried to make sure that didn’t happen because the upload was being weird). I also didn’t like how one of the photos printed. I contacted MIX PIX and Veronica was a huge help!! She reprinted my photos for me and sent them with no charge. I would definitely order from them again.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service!

I placed a first time order with MixPix and recived my foam wall tiles. They look amazing! Couldn't wait to hang them, but by the time I got around to it, I couldn't find the ahesive strips. The customer service team was awesome and got me exactly what I needed right away. Most companies go silent after you a placed an order, but that is not the case here. Looking forward to continuing to adding more family adventure photos to my wall for years to come!

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Highest recommendation

I can't recommend this company highly enough. I placed an order by mistake --- long story, but it was my fault. I cancelled the order and requested a refund. Even though they went into production right away, they gave me a full refund.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

I ordered from here for the first time

I ordered from here for the first time. Unfortunately my box that was delivered was damaged therefore the pictures inside were damaged as well. I immediately contacted customer service and dealt with Veronica. She got back to me very quickly and had excellent customer service! Mixpix kindly rectified the situation and I’m very very happy!! I will definitely recommend them AND order again!! :)

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Best Guys!

Best guys ever! Amazing experience! Everything was on time! Best quality and amazing Customer Support!

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

There are lots of options for photo tiles. I picked Mixpix for the volume discount, buy 12 pay for 8. Yes the were the price leader, but I also found them to be tops in service. The tiles were delivered within a week and they were great, but our 1 year old yellow Labrador decided to open them for us and destroyed them. Not one tile was spared! I reached out to MixPix Customer Service. Shared pictures of our destroyed shipment, and asked if there was any chance they could discount a re-order (the tiles were for a birthday present). To my surprise they replaced the order in full at no cost to me! Thank you Veronica at Mixpix Customer Service! I will be a repeat customer.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I have several pictures of Doors of the World and wanted to place them on tiles.
MIXPIX had an excellent price and so I placed an order. Unfortunately, my pictures were vertical on a 4x6 size photo and these did not work well with 8x8 tiles. The quality and clarity of the MIXPIX tiles was excellent, but the reproduction cropped most of the pictures. I was disappointed and requested a refund. MIXPIX had no problem with refunding my money. They were very agreeable and willing to work with me if I wanted them to try reprinting them. It seems they would not fit correctly due to their orientation, so I did not want to waste their time in reprinting them. I would recommend using MIXPIX because of the product quality, speed of delivery, excellent price, and GREAT customer service. I would name the associate that personally helped me, but I read your pointers on how to write a review. :)

September 26, 2020
Unprompted review
Rated 4 out of 5 stars

Good product and very nice customer…

Good product and very nice customer service. Initially few pics were cut in the print becoz it was uploaded so. When multiple pics are uploaded at the same time, the web page did not prompt to check each individual pic and so I assumed the whole pic will be printed in full. Contacted customer service, they asked me to Upload again and check the pics this time and they reprinted and sent the good ones. The whole process was so easy. Got 12 for $72. Great product !!

August 21, 2020
Unprompted review
Rated 4 out of 5 stars

Great

Great! Love them they are very light so no need for nails quality is good as long as you have a good photo to start with. Will definitely buy more!

August 7, 2020
Unprompted review

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