MJ Quinn Integrated Services Reviews 

1,425
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,008 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and excellent communication skills, often highlighting their ability to explain complex processes clearly and ensure customer satisfaction. Many consumers appreciate the tidy and diligent work, noting that installations are often neat, clean, and completed with great care for their property. The service provided is consistently described as excellent, with many reviewers commending the efficiency and quality of the work, and the positive attitude of the engineers. However, some customers also noted issues with unprofessional attitudes, damaged property during installation, and poor customer service, including instances of engineers arriving at incorrect times or failing to complete jobs properly.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising engineers for their professionalism,... See more

Service

Customers consistently note positive experiences with service, often praising engineers for their... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the clear communication and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high standard of work and top-tier... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohammed Haroon We were very pleased with Mohammed today. Excellent communication skills explaining every step of the way what he was doing. Unfortunately the job couldn’t be completed today due... See more

Rated 5 out of 5 stars

Mr Will Steven’s recently carried out some work at my property (2 Grooms Orchard TA21 8AT) re internet connection. He was punctual, worked very hard and showed upmost professionalism throughout the ti... See more

Rated 5 out of 5 stars

Had a full fibre upgrade. I had a lot of questions re the installation for inside and out. Anoop Johal was happy to answer and was knowledgeable and professional. I was grateful for his expertise. A t... See more

Rated 5 out of 5 stars

Mohammed Haroon What an amazing guy. Great personality and soooo helpful. Neat and tidy really knew his stuff. Hope he has a successful career !!!


Company details

  1. Telecommunications Engineer

Written by the company

We believe in creating great connections At MJ Quinn we believe in creating great connections, with our customers, our people and our world. We trust in our team and have a workforce skilled to meet the needs of a 21st-century communications network. Each day we enhance the UK’s home and business lives through our efficient and innovative turnkey solutions. MJ Quinn are unique in our offer of fully integrated end-to-end design, plan and build solutions. As part of the Visabeira Group, we can utilise considerable expertise acquired over 30 years working across Europe and Africa allowing customer goals to be achieved and future success to be realised.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 21% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,425)

909 reviews in the last 12 months

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Rated 1 out of 5 stars

Not what went wrong more like what went…

Not what went wrong more like what went right? The engineer failed to turn up. No one contacted us to tell us or apologise. When I spoke to the office the 'manager' was not interested and the buck was passed to the service provider. I asked for someone to get back to me and, as expected, no one has. Appalling service,

May 7, 2026
Unprompted review
MJ Quinn Integrated Services logo

Reply from MJ Quinn Integrated Services

Hi Malcolm. I'm so sorry for the inconvenience caused in this. I've found your order and will be passing this feedback on to the Area Manager and our Control team.

Rated 5 out of 5 stars

Over and above 5* service

Mohammed Haroon has visited today to set up my full fibre router. I am so impressed with this young man. He was so knowledgeable, friendly and helpful in every way. He takes his job very seriously and goes out of his way to please his customers. A real hardworking and ambitious young man man, a credit to MJ Quinn. He is the face of your organisation and he is exemplary.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Had a great experience with Mohammed, very neat work and it was a difficult job to complete . No job is too big! Thank you very much

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great installation and service.

MJ Quinn engineer came today to install a fibre cable on behalf of Vodafone. I showed the engineer where I wanted the cable installed in the wall studding where the original bt cable is and he said he would have a look in the attic to gind the cable. He said it was tight to use has a fish wire but he had some rods he could push up into the attic which he did, then removed the old bt cable and installed the new fibre one, all connected and waited for router and new connection box to update, he removed all his waste and tools. I didn't ask to find out his name but I was more than happy with his work and would recommend this company. Bryan Kingswinford.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Andrew Bamber was the lead engineer on…

Andrew Bamber was the lead engineer on the installation and was extremely professional, courteous and an excellent ambassador for the company. Took time to explain what was involved and listened to my needs and suggestions. So good to have someone like Andrew involved, reassuring the customer throughout the installation with his approach. 👍

May 7, 2026
Unprompted review
Rated 2 out of 5 stars

Very poor experience

Two stars only for connecting the fibre cable at the telegraph pole. The rest of the install was a very poor experience. The so called technician was negative from the moment he arrived and everything seemed too much trouble like he just couldn't be bothered. Multiple times he shouted me to tell me there was a problem only for me to fix it in seconds. One of those times he was trying to plug the 13 amp router plug upside down!! Then he said he couldn't connect the phone because he needed an adaptor which was staring him in the face in the box the router had come in. When he had finally finished, he left a pile of brand new fibre cable that could have been used on another job and allnof his rubbish at the side of the house for me to clear away. I found chunks of brick that he had broken off whilst drilling the wall to secure his ladders and he screwed the cable anchor to my wooden fascia instead of the brick as I assume he couldn't be bothered to drill the wall again. Finally he left the old copper wire up so I now have 2 cables running to the house from the telegraph pole.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Summer

Welll i had. Lovely lady call summer kellly she went to the extra mile to install my modem she explained eveeything to me ahe was very helpfull amazing service very proffesional and effeciant

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon was the engineer for…

Mohammed Haroon was the engineer for this job and was incredibly courteous and professional. He talked me through all aspects of the process and was clearly proficient in his job. He tidied up as he went along and has left no trace apart from the equipment he was here to install. I couldn’t recommend this fine fella’s services enough. Top bloke and really good at his job!

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Literally the rudest engineer came to…

Literally the rudest engineer came to install Cardiff, today. 'Morning, you alright?' - Engineer: 'No.' ... Ok, well welcome to my home, thanks for bringing that energy to where I live, disrespectful. 'I thought it was FTTC under the pavement being installed, not via a pole' - Engineer: 'Well you obviously dont know what you're talking about, FTTC is copper' ... 'Alright, so if you install will you drill in that wall or through the window upstairs' - Engineer: 'Well it doesnt matter because you dont want it installed' .... 'No, you're the subject matter expert I'm asking you what installation looks like so I can assess whether I want it or not.' dont take your lack of height and wonky eyes out on me.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Haroon

Mohammed Haroon

Mohammed service has been really good helped with everything and helped connect all my devices

April 30, 2026
Unprompted review

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