MM London Reviews 21

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased the saffiano leather backpack recently. It looks sleek for the office and has also been perfect for recent weekend trips away. Fast delivery was a nice touch too. Will be back for more items... See more

Company replied

Rated 5 out of 5 stars

I buy their products every time I get a new phone and am always delighted with the quality. Received my order ahead of schedule and am really happy with it. Thanks to Aidan from the team for being ver... See more

Company replied

Rated 5 out of 5 stars

I actually found this card holder through an Instagram ad and bought it about 10 seconds later 😂, it just looked too good not to. There was a bit of a delay with the order at first, but the owner pe... See more

Company replied

Rated 5 out of 5 stars

Amazing quality leather products. The craftsmanship, design, and durability are outstanding. The bags and wallets look premium and feel built to last. Highly recommended if you’re looking for stylish... See more

Company replied

Company details

Written by the company

MM London is a London-based brand specialising in premium leather goods designed for everyday use. Our collection includes custom phone cases, wallets, cardholders, key holders, watch straps, and travel accessories, all crafted using carefully selected genuine leather. We focus on timeless design, using only genuine leather, and attention to detail, creating pieces that are both functional and refined. Every product is designed to feel personal, durable, and built to last. At MM London, customer experience is central to everything we do, from product quality to service and delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top tier backpack

Purchased the saffiano leather backpack recently. It looks sleek for the office and has also been perfect for recent weekend trips away. Fast delivery was a nice touch too. Will be back for more items!!

March 8, 2026
Unprompted review
MM London logo

Reply from MM London

Hi Max,
Really appreciate you taking the time to leave this, glad to hear the backpack’s ticking all the boxes for both work and weekends.

We put a lot of focus into getting that balance right, so it’s great to hear it’s coming through in real use. And happy the delivery didn’t disappoint either.

Thanks again for the support — we’ve got some more pieces on the way that you’ll definitely like.

Rated 5 out of 5 stars

Love their cases

I buy their products every time I get a new phone and am always delighted with the quality. Received my order ahead of schedule and am really happy with it. Thanks to Aidan from the team for being very helpful with my order questions.

April 4, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much for your kind words, it genuinely means a lot to us.

We’re really glad you’re happy with your order and that everything arrived ahead of schedule. It’s great to hear you keep coming back, that’s exactly what we aim for.

Enjoy your pieces and we look forward to your next order.

Rated 5 out of 5 stars

Received my order in 2 days

Received my order in 2 days - lovely packaging and very nice products. Brown saffiano phone case and card holder 👌🏼 Would 100% recommend

March 23, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for the great feedback, Nikki! We're really glad to hear your order arrived quickly and that you’re enjoying the brown saffiano phone case and card holder. We truly appreciate the support and recommendation.

Rated 5 out of 5 stars

Well worth it

Came in 2 days quality is amazing worth the money I’ll definitely be ordering more products from here. I’m so happy with the bag

March 14, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for the great review — we really appreciate it. We're glad to hear the bag arrived quickly and that you're happy with the quality.

We put a lot of focus into creating leather pieces that are built to last, so it means a lot to hear feedback like this.

We look forward to seeing you back again soon.
MM London

Rated 5 out of 5 stars

Have bought from this company many…

Have bought from this company many times absolutely love the phone cases

March 13, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for your continued support, Hamid!
It means a lot to hear you’ve come back to order from us multiple times. We’re really glad you love the phone cases and appreciate you being part of the MM London community.

Thanks again for the support!
MM London

Rated 5 out of 5 stars

Most amazing products

Most amazing products! Love love love the brand! So classy and elegant 🤩

March 13, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much for the kind words!
We’re really glad you love the products and the brand — it means a lot to hear that.
We put a lot of care into creating pieces that feel elegant and timeless, so it’s great to know it’s being appreciated.

Thanks again for the support!
– MM London

Rated 5 out of 5 stars

Absolutely stunning leather phone case…

Absolutely stunning leather phone case I have received. Has a very luxurious feel to it and well packaged. Very happy with it. Would definitely buy again and recommend!

March 13, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for the amazing review, Tyler!
We’re really happy to hear you’re enjoying the phone case and that the packaging and quality met your expectations. That luxurious feel is exactly what we aim for with every piece.

We truly appreciate the recommendation and look forward to having you back again.
MM London

Rated 5 out of 5 stars

Amazing quality leather products

Amazing quality leather products. The craftsmanship, design, and durability are outstanding. The bags and wallets look premium and feel built to last. Highly recommended if you’re looking for stylish and reliable leather goods, MM London is the one for you, never disappoint, fast delivery and outstanding customer service. Well done to the team!

March 9, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much for the kind words, quality and longevity are exactly what we set out to focus on when starting MM London, so it means a lot to hear that the craftsmanship and design stood out to you.

We’re glad you’re enjoying your pieces and really appreciate the support.

MM London

Rated 5 out of 5 stars

10/10

I actually found this card holder through an Instagram ad and bought it about 10 seconds later 😂, it just looked too good not to. There was a bit of a delay with the order at first, but the owner personally reached out, explained everything, and was really helpful throughout the process. That kind of communication honestly makes a huge difference and shows they genuinely care about their customers.
When it arrived, the quality was exactly what I was hoping for. Really well made and feels like it’ll last. On top of that, the owner even included a small gift, which was incredibly generous and such a nice surprise. It’s rare to see that level of customer service these days, and it definitely made the whole experience stand out. Really happy with the purchase and would happily buy from them again. Highly recommend if you’re thinking about getting one!

March 7, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much for the amazing review, it genuinely means a lot. I’m really glad you’re happy with the card holder and that everything arrived as expected in the end.

We always try our best to communicate openly if there’s ever a delay, so I really appreciate you mentioning that. It’s great to hear the quality and the small gift made the experience stand out.

Thanks again for the support, and we’d love to have you back anytime.

MM London

Rated 5 out of 5 stars

Purchased a black saffiano cardholder

Purchased a black saffiano cardholder, the quality is brilliant and it came super quick. Just ordered the phone case to match!

March 7, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for the great review! We're really glad to hear you're happy with the Saffiano cardholder and that it arrived quickly. It means a lot to us.

We hope you love the phone case just as much when it arrives!

Thanks again for your support.
MM London

Rated 5 out of 5 stars

Top quality products

Top quality products - super quick delivery! Will be ordering again for sure ⭐️⭐️⭐️⭐️⭐️

March 7, 2026
Unprompted review
MM London logo

Reply from MM London

Hi Dan,
Thank you for the kind review, we really appreciate it! We're glad you’re happy with the quality and that your order arrived quickly. It means a lot to us that you took the time to share your experience, and we look forward to serving you again soon.

Thanks again for your support.
MM London

Rated 5 out of 5 stars

great contact with the company

great contact with the company, all doubts regarding transport have been dispelled, great products, this was my second purchase and I have two full sets- gray and green

February 23, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much for your continued support, Aaron — it genuinely means a lot to us.

We’re really glad we could clear up any transport concerns and make the process smooth for you. Hearing that this was your second purchase and that you’ve gone for both grey and green is amazing!

We appreciate you being part of MM London.
Team MM London

Rated 5 out of 5 stars

Really high quality goods

Really high quality goods, great customer service - had some queries about the backpacks and was answered swiftly. Couldn’t be happier with it since it’s arrived!

December 23, 2025
Unprompted review
MM London logo

Reply from MM London

Thank you so much for the amazing review! We really appreciate you taking the time to share your experience.

We’re glad we could answer your questions quickly and that you’re happy with your backpack now it’s arrived — that means a lot to us. Delivering high quality pieces and responsive customer service is exactly what we aim for.

Enjoy your new bag, and if you ever need anything at all, we’re always here to help.

Rated 5 out of 5 stars

Perfect Everyday Bag – Stylish and Well Made

I’m really happy with this purchase. The leather feels amazing and you can tell a lot of care went into the design. It’s practical without being bulky and fits everything I need day to day. I’ve already had a few compliments on it, which says a lot. Shipping was quick and the whole experience felt premium. Would definitely buy from MM London again

January 21, 2026
Unprompted review
MM London logo

Reply from MM London

This is amazing to read — thank you!

We’re so pleased you’re loving the leather, design and practicality (and the compliments!). That premium experience is exactly what we strive for.

We can’t wait to have you back at MM London.

Rated 5 out of 5 stars

Great Products

Purchased a phone case around 2 years ago which is still in great condition and a backpack around 6 months ago which I use everyday and is holding up well and gets lots of compliments.

September 18, 2025
Unprompted review
MM London logo

Reply from MM London

Thank you for the support — this is great to hear!

We love that your phone case is still going strong after 2 years and that your backpack is holding up to daily use (and getting compliments). That’s exactly what we design for — quality that lasts.

Really appreciate you being part of MM London.

Rated 5 out of 5 stars

Great quality products

Website was quick and easy to use. My order was shipped out quickly.

I’ve had my phone case for 2 years now and it’s still in great condition.
I’ve had a back pack that I’ve used to go to work for a year and the quality and durability is excellent

January 21, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for the great review!

We’re glad the website and shipping experience were smooth — and even happier to hear your phone case and backpack are still going strong. That long-term durability is exactly what we aim for.

Really appreciate your continued support.

Rated 5 out of 5 stars

Highly recommend for gift ideas. Genuine top quality leather.

Always use MM London for gift ideas. High quality personalised items that never disappoint. Would definitely recommend the phone case - am still using the same one after 2 years! 10/10 service and quality

January 21, 2026
Unprompted review
MM London logo

Reply from MM London

This is amazing — thank you!

We’re so pleased you trust us for gifts and that your phone case is still going strong after 2 years. Quality that lasts is exactly what we stand for.

Really appreciate the 10/10 — and your continued support.

Rated 5 out of 5 stars

Unreal quality products with friendly…

Unreal quality products with friendly stuff that made any questions and purchasing a breeze , would recommend !

January 21, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you so much!

We’re glad our team could make everything smooth and easy — and that you’re loving the quality. That’s exactly the experience we aim to deliver.

Really appreciate the recommendation.

Rated 5 out of 5 stars

Great Quality and Customer Service

I’ve ordered multiple times from this brand. Each time I’ve received top quality products with no issues whatsoever. The leather they use is fantastic and the personalisation feature is a nice touch.

Would highly recommend to anyone.

January 21, 2026
Unprompted review
MM London logo

Reply from MM London

Thank you for your continued support — it really means a lot to us.

We’re so pleased every order has lived up to expectations, and that you love the leather and personalisation. That consistency is exactly what we strive for.

Really appreciate the recommendation.

Rated 5 out of 5 stars

Bought a grey backpack

Bought a grey backpack, quality was top tier. Am looking to purchase again..

Also speedy delivery needed for a city break.

December 27, 2025
Unprompted review
MM London logo

Reply from MM London

Thank you so much!

We’re glad you’re loving the grey backpack and that it arrived in time for your city break — that’s what we like to hear. Top quality and speedy delivery is exactly what we aim for.

We look forward to your next order.

Show reviews in all languages. (21 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look