The Moai paddleboard is well-made. The carbon paddle that comes with it is rigid and enables powerful paddling. The pump is excellent. You can achieve fast speeds on the board if desired. The board is... See more
Company replied
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Quick delivery within a few days (to Germany), board well packed except the screw and screw plate for the fin which were loosely falling around in the box and almost thrown in the garbage by accident.... See more
Bought the MOAI SUP Board 11" in 2022 and was riding it the whole summer for three months in the ocean waters of Greece. What I can say is, it's very well build, the valve is tight, paddle is made of... See more
The purchase was easy, also the delivery. I delivered it to my friends in Hungary and all was quick and efficient. BUT I ordered 2 fins and received only one. It's bit a challenge to find out where... See more
Company replied
Company details
Written by the company
Aloha! Meet MOAI. We sell the ideal stand up paddle board or kayak for every watersports and recreational lover, whether you are a beginner or experienced. Our products are inflatable and made of high quality and innovative materials completed with the necessary accessories to hit the water out of the box. We believe in quality, durability and portability to give our customers the best possible experience on the water. Designed in The Netherlands, inspired by Polynesian inventors of paddle boarding. Beware: We've noticed a rise in unofficial sites & socials advertising & selling MOAI products. Stay safe and shop smart by sticking to our official websites, dealers & partners. For more info visit moaithebrand.com
Contact info
Hengelder 32-34, 6902 PA, Zevenaar, Netherlands
- info@moaithebrand.com
- moaiboards.com
4.6
Excellent
269 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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Reply from MOAI
Thanks for the compliment.
Greetings,
Lotte | MOAI
Quick response and very good products
July 16, 2023
very quick and elaborate delivery
Short ddelivery time. Everything arrived without any damage. Material will be tested within the next day's.
August 2, 2023
very quick delivery- super quality-…
very quick delivery- super quality- perfect price … nothing to complain
July 31, 2023
Great products and fast delivery
Yet again a great experience ordering with Moai. Delivery was super fast and products as advertised.
Am still very happy with my stand-up paddle board and now even more so with the Neely purchased products.
July 27, 2023
Good optic / ☹️
hello everyone, processing and optic des bords perfect, you have to complain about the processing / glued seams. these are very wrinkled and hopefully permanently tight. In addition, the pump is more of a toy. too bad 😏
Best regards from Trier
July 18, 2023
nice products / fast delivery :)
Very nice products, fast delivery, everything exactly according to expectations :)
July 8, 2023
I order a SUP Backback
I order a SUP Backback, a paddle bag, a drybag.
No Response from MOAI for Tracking Information. Send 2 Times a Mail. No Answer. Only the Information the Order is Complete.
July 15, 2023
Unprompted review
Reply from MOAI
Hello, I'm sorry to hear that you have reached out to us with no succes. Your e-mail had ended up in our spam box. My colleague answered you that the shipment is on its way. Enjoy your purchase and have a great day!
With kind regards,
Pien | MOAI Boards
quality and good after-sales service
Very happy with the purchase. The quality and finish of the materials are very good. I had a problem with the paddle and they solved it quickly.
May 23, 2023
Reply from MOAI
Thank you for your kind comment. Glad to read that you are happy with your purchase.
Kind Regards,
Lotte | Team MOAI
Its a Light and strong board...fast…
Its a Light and strong board...fast turning and easy to speed up... Also a nice disign.
May 1, 2023
Reply from MOAI
Thanks for the compliment. We love that you like the board!
Regards,
Lotte | Team MOAI
We love our Moai board
We love our Moai board! It arrived on time and everything is perfect. <3 It is light and stable. Fiberglass paddles are really light as well. 12 4 board comes with two (!) paddles.
May 20, 2023
Reply from MOAI
How great to read that you like the board!
I want to wish you lots of fun with it.
Kind Regards,
Lotte | Team MOAI
Amazing board but...
Amazing boards with too poor description. Add more details to the boards you sell. I decided to buy it thanks to YouTube reviews.
However the board is Amazon and shipping was perfectly on time.
May 20, 2023
Reply from MOAI
Hello,
Thanks for the feedback. We will be making improvements to our website in these areas.
Kind Regards,
Lotte | Team MOAI
I have nothing??
I have nothing??? My oange 20 L bag!!
And my question for de Little bout (for the Fin?? €3,95
I am stil waiting and waiting before i can do my trips in Holland
Anita Vogels
Kraanvogel 10
5427 HS Boekel Holland
Please send it both Quick!
May 16, 2023
Reply from MOAI
Goedemorgen Anita,
Ik heb uw bestelling in ons systeem nagekeken en wij hebben het op dinsdag 23/05 verstuurd. In de tracking status wordt aangegeven dat uw bestelling vandaag bezorgd wordt. Ik wens u er veel plezier mee!
Vriendelijk groet,
Lotte | Team MOAI
Please improve patiënt withoutpatmemt without Visa or…
Please improve patiënt without Visa or MasterCard .
No date were available
April 22, 2023
Reply from MOAI
Good afternoon,
Would you please send an email to info@moaiboards.com to explain what you mean so we can solve it.
Thank you!
Kind Regards,
Lotte | Team MOAI
Top Boards
We got the Moai 11‘6 Limited Edition inflatable SUP‘s and they are great touring boards. Robust, stable but still very fast.
May 17, 2023
Reply from MOAI
Great to hear that you are happy with the board!
Thank you.
Kind Regards,
Lotte | Team MOAI
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