Mobiel.nl Reviews 76,243

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Yes very good experience and better prices overall its good that you can pay when picking up your order than to pay money first and wait to be approved by data providers sometimes they don't approve a... See more

Rated 5 out of 5 stars

It would have been better, if you would have recommended the original OnePlus charger to my OnePlus 15... It made zero sense to not to include that to the recommendations. I was so annoyed... See more

Rated 4 out of 5 stars

I ordered an iphone when it was showing as soon as possible and after ordering the delivery is 3-4 weeks. Trying to reach out to customer care to cancel the order through phone and Whatsapp but no... See more

Rated 5 out of 5 stars

Literally saved my life. I took the phone with subscription, not knowing that such a neglect piece of money can affect my mortgage. They helped me to cancel order when it was too late for odido

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Mobile Network Operator

About Mobiel.nl

Written by the company

Het vergelijken en kopen van je mobiele abonnement of nieuwe telefoon doe je eenvoudig en snel bij Mobiel.nl. De online shop met telefoons en abonnementen. Wij zetten al het aanbod overzichtelijk op een rijtje, zodat jij zelf kunt bepalen wat bij je past.

Een nieuw abonnement bestellen of verlengen kan bij Mobiel.nl altijd. Het maakt hierbij niet uit of je je huidige abonnement ergens anders hebt besteld. Wij zorgen ervoor dat alles makkelijk en snel geregeld is. Kom je er online niet uit, dat zit er een team van specialisten klaar om je te helpen.

Bereikbaarheid klantenservice

  • Ma-Vr: 09:00 – 22:00
  • Za: 09:00 – 17:00
  • Zo: 10:00 – 18:00

Mobiel.nl Support

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

76K reviews

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Rated 1 out of 5 stars

Packages and offer are good but if you…

Packages and offer are good but if you have issue to contact the customer service is nightmare. No phone number, wait hours on whstapp before they reply.

January 22, 2026
Mobiel.nl logo

Reply from Mobiel.nl

Dear Saqlain,

Thank you for posting your review.

We are sorry to hear that you are not satisfied. We would like to resolve this for you as soon as possible.

We have just sent you an email to help you further and find a solution together. If you have any questions or comments, please feel free to reply to the email. If you have not received the email, we recommend checking your junk/spam folder.

Kind regards,

Team Mobiel.nl

Rated 5 out of 5 stars

Best option

Quick, easy and fill all my phone needs, including good opportunities for a new device.

January 19, 2026
Rated 2 out of 5 stars

Customer service is not working…

Customer service is not working properly Send them a message and they did not respond to me for the second day the device must have within 24 hours and did not reach me until 3 days the service is very bad

January 18, 2026
Mobiel.nl logo

Reply from Mobiel.nl

Dear B. Ghzzuol,

Thank you for posting your review.

We are sorry to hear that you are not satisfied with our customer service. We would like to resolve this issue for you as soon as possible.

We have sent you an email with additional information and a possible solution. We would ask you to respond to this email. If you have not received the email, we recommend that you check your junk/spam folder.

Kind regards,

Team Mobiel.nl

Rated 2 out of 5 stars

DHL didn't deliver the device but…

DHL didn't deliver the device but the system is showing delivered :(.

As usual, still waiting ...

January 18, 2026
Mobiel.nl logo

Reply from Mobiel.nl

Dear Nishant Prakhar,

Thank you for posting your review.

We are sorry to hear that your package has not yet been delivered. Because you ordered a home subscription from Odido, the package will also be shipped by Odido.

We have sent you an email with additional information and would like to ask you to respond to this email. If you have not received the email, we recommend that you check your junk/spam folder.

Kind regards,

Team Mobiel.nl

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Got my SIM card from this telecom company and I’m impressed! Quick delivery, friendly staff, and super easy setup. Definitely recommend!

January 16, 2026
Rated 5 out of 5 stars

They have friendly team members and the…

They have friendly team members and the system is extremely convenient, very simple; you can quickly complete the process and order the phone you want in less than 5 minutes, whereas other operators require a ton of paperwork and signatures. Also, if you are near the Den Haag area, there are branches here and you can pick up the device quickly. I bought 2 devices with the invoice and I am extremely satisfied, I definitely recommend it.

December 22, 2025

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