Mobile-Mate Reviews 23,211

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly phone cases and chargers, noting their durability and how well they fit. Many people also highlight the speedy and reliable delivery service, often receiving their orders within a few days, and appreciate the ease of the ordering process. However, some customers also noted issues with receiving incorrect product sizes or items that did not function as expected, such as chargers that failed to work or phone holders that didn't secure devices. A few reviewers also mentioned that some products, like screen protectors, were difficult to apply or broke easily.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Reviewers express high satisfaction with the delivery service. Customers consistently praise the speedy and... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of phone... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of the ordering process,... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and efficient service, with... See more

Based on these reviews

Rated 5 out of 5 stars

Product mobile phone case was ordered online and confirmation sent. The item was tracked in real time by Australia Post and arrived at my door via postman at stated time. Cases were well packed and in... See more

Rated 5 out of 5 stars

I have dealt with this company for several years. They are incredibly prompt ... products are excellent ... and they are ethical and courteous if there is any problem. I wish other businesses would ta... See more

Rated 5 out of 5 stars

An initial query from your sales dept. definitely stopped me from ordering incorrectly, then I was really surprised at how quickly my order arrived. Back to super fast charging, thank you all so very... See more

Rated 5 out of 5 stars

Mobile-Mate never disappointments. For years they've been my go-to for bump cases (a personal preference) and my wife's leather cases with slots for credit cards etc. Huge variety but an easy site t... See more


Company details

  1. Cell Phone Accessory Store
  2. Electronics Store

About Mobile-Mate

Written by the company

Mobile-Mate is a very successful online company that specialises in providing a huge range of high-quality accessories for phones, tablets and other devices at competitive prices.

With our years of experience, not only do we provide great service, expert knowledge and customer satisfaction; we pride ourselves on going above and beyond our customers' expectations in pricing, product range & quality, and customer service.

We know what accessories will match your needs, and we are committed to meeting and exceeding your expectations.

Whether you're looking for a genuine leather case for your iPhone 13, an in-car charger for your Samsung device, or a case for your older phone that no one else seems to stock - we will provide you with exactly what you're looking for, and much more.

We provide a secure and easy-to-use online transaction system. We use an efficient, trackable Express Post-based delivery system that will deliver our products direct to your nominated address quickly and safely. And you can always contact us with your questions and comments - we'd love to hear from you.

Visit Mobile-Mate

Mobile-Mate - Australia's Mobile Accessories Specialist

Written by the company

Shop with Confidence - Excellent Service and Reliable Delivery
At Mobile-Mate we are committed to providing the best customer service possible. Our priority is to help you find and receive the exact products you are looking for as quickly as possible. Your satisfaction is our guarantee.

Customer Satisfaction Guarantee

Exchange or refund within 3 months of purchase - we guarantee your satisfaction

Mobile-Mate is determined to ensure customer satisfaction at all times, so any purchase you make is backed by a total satisfaction money-back guarantee. If you are unsatisfied with your product within 3 months after purchase, simply email us and an exchange or refund can be arranged.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Rated 4 out of 5 stars

Super Quick order process and delivery

Easy to place order. Super quick and well packed delivery. Only issue is the phone cover has a suede feel, which was not specifically mentioned in the advertisement. I was expecting a vinyl faux leather feel.

April 13, 2026
Rated 5 out of 5 stars

I was very happy with the ease of the purchase.

I was very happy with the ease of the purchase and checkout. I was also happy that Mobile-Mate had the exact size phone case I was looking for. The email communication was great and I knew when the delivery was on it's way. The delivery person rang my buzzer and asked for a signature. As I live in an apartment, I really appreciate that and I will do business here again.

April 15, 2026

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