Product mobile phone case was ordered online and confirmation sent. The item was tracked in real time by Australia Post and arrived at my door via postman at stated time. Cases were well packed and in... See more
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What people talk about most
Based on these reviews
I have dealt with this company for several years. They are incredibly prompt ... products are excellent ... and they are ethical and courteous if there is any problem. I wish other businesses would ta... See more
An initial query from your sales dept. definitely stopped me from ordering incorrectly, then I was really surprised at how quickly my order arrived. Back to super fast charging, thank you all so very... See more
Mobile-Mate never disappointments. For years they've been my go-to for bump cases (a personal preference) and my wife's leather cases with slots for credit cards etc. Huge variety but an easy site t... See more
Company details
About Mobile-Mate
Written by the company
Mobile-Mate is a very successful online company that specialises in providing a huge range of high-quality accessories for phones, tablets and other devices at competitive prices.
With our years of experience, not only do we provide great service, expert knowledge and customer satisfaction; we pride ourselves on going above and beyond our customers' expectations in pricing, product range & quality, and customer service.
We know what accessories will match your needs, and we are committed to meeting and exceeding your expectations.
Whether you're looking for a genuine leather case for your iPhone 13, an in-car charger for your Samsung device, or a case for your older phone that no one else seems to stock - we will provide you with exactly what you're looking for, and much more.
We provide a secure and easy-to-use online transaction system. We use an efficient, trackable Express Post-based delivery system that will deliver our products direct to your nominated address quickly and safely. And you can always contact us with your questions and comments - we'd love to hear from you.
Visit Mobile-MateMobile-Mate - Australia's Mobile Accessories Specialist
Written by the company
- Shop with Confidence - Excellent Service and Reliable Delivery
- At Mobile-Mate we are committed to providing the best customer service possible. Our priority is to help you find and receive the exact products you are looking for as quickly as possible. Your satisfaction is our guarantee.
Customer Satisfaction Guarantee
Exchange or refund within 3 months of purchase - we guarantee your satisfaction
Mobile-Mate is determined to ensure customer satisfaction at all times, so any purchase you make is backed by a total satisfaction money-back guarantee. If you are unsatisfied with your product within 3 months after purchase, simply email us and an exchange or refund can be arranged.
Contact info
PO Box 3484, 3150, Wheelers Hill, Australia
- sales@mobile-mate.com.au
- mobile-mate.com.au
4.8
Excellent
23K reviews
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It was easy to order and arrived on…
It was easy to order and arrived on time.Good quality.
April 13, 2026
Fast and simple
April 8, 2026
Only place to buy cases and other…
Only place to buy cases and other accessories always have what im looking for. Very quick delivery.
April 10, 2026
Prompt delivery
Prompt delivery. Great prices and a wide range of products, including for older model phones. Very impressed!
April 13, 2026
Great products
Great products, great prices and super-fast delivery; I couldn't be happier!
April 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The two pen stylus I bought online…
The two pen stylus I bought online don't work on my Samsung phone.
April 8, 2026
Reply from Mobile-Mate
Dear Denise,
Thank you for your feedback regarding the universal finger-touch styluses you recently purchased.
Please note that these styluses are compatible with all Samsung mobile devices. If you have a thick screen protector installed, you may need to increase the "Touch Sensitivity" setting on your device to ensure optimal performance.
Alternatively, if you would prefer a refund for the item price, please return the items in their original condition to the address listed on your invoice. Kindly include a note with your invoice or order number so that we may identify your return and promptly issue your refund.
Please do not hesitate to contact us if you have any further questions.
Best regards,
Mobile-Mate Sales Team
Good quality also very fast delivery…
Good quality also very fast delivery service.
Thank you.
April 13, 2026
Quick and accurate
April 9, 2026
Always good to buy from
Have purchased a number of products from Mobile-Mate over the years. Always good quality products at a reasonable price.
April 8, 2026
Always a good experience fast delivery
April 9, 2026
Service couldn't have been better
Service couldn't have been better.
Next day delivery to Tasmania!!!I don't think ever before.
Well done
Geoff Woolston
April 9, 2026
Quick and easy
Quick and easy. I ordered the wrong size and the return and refund process was pain free apart from the cost of delivery and return
April 8, 2026
This experience was so easy to order
This experience was so easy to order. Then the products are sent out very quickly.
April 8, 2026
Can't give review as have not received…
Can't give review as have not received product as yet so have no idea..?????????????
April 8, 2026
Reply from Mobile-Mate
Dear Sharon,
We sincerely apologise for the delay in receiving your order.
Your package was dispatched on 8 April; however, it has encountered a delay within the Australia Post network. We have contacted Australia Post to initiate an investigation into this matter and will provide you with an update as soon as we receive further information.
Please do not hesitate to contact us if you have any further questions.
Best regards,
Mobile-Mate Sales Team
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